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“Save for the romantic setting, you NEED to pass on Chalet Suzanne.”

Chalet Suzanne Country Inn & Restaurant
Price range: $5 - $93
More restaurant details
Restaurant details
Good for: Romantic, Scenic view
Dining options: Late Night, Lunch, Dinner, Breakfast, Delivery, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff
Dining style: Fine Dining
Cross street: Chalet Suzanne Road
Description: We invite you to enjoy the harmony of an enchanting setting while you dine on legendary fare making your time here one of the most delightful experiences you will ever encounter.Our dining rooms are open to the public Tuesday through Sunday. Dinner is served from 5:00 - 8:00 pm. Lunch is served Tuesday - Friday from 11:00-2:30 and Saturday and Sunday from 11:00 - 3:00. Breakfast is served on Saturday and Sunday from 8:00 - 10:30 am. If we have houseguests during the week, breakfast is served 9am - 10am Tuesday - Friday and a reservation is required for those wishing to join them for breakfast. Our daily lunch is very casual with entrees priced from $9.00 and up. Attire for breakfast and lunch is casual, however dinner at the Chalet Suzanne is a special occasion for many. Men usually wear a jacket, although a collared shirt and slacks are fine. We always appreciate reservations whenever you dine with us.
Kissimmee, Florida
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Save for the romantic setting, you NEED to pass on Chalet Suzanne.”
Reviewed February 13, 2013

It’s difficult to review a fine restaurant when completely different spectrums go all in one review for such a place. Just thinking about going to Lake Wales FL in the first place just might have your head scratch that is if you ever heard of the place to begin with? Just think 30 miles southwest of Disneyworld and you will have an idea of exactly how far away Chalet Suzanne is from anything with major (visiting) significance, save Lego Land or the interesting but short visit to Bok Tower.

The Good:

Chalet Suzanne has an amazing rustic setting, it’s nearly put together perfectly for a quiet + romantic visit. Once you drive down the very narrow and even curvier road to get to this hidden restaurant you notice right away just how old this place really looks, but in a good way; a paved brick parking lot, old style windows and very unusual shape of the small building itself can be seen.



Inside is where the real ambient treat begins. Old wood floors, creaking, covered with tired rugs and many decorations difficult for the eyes to pinpoint anywhere in the entrance area. After walking down the small corridor of eye popping trinkets you will find the small seating area, with the main inside area overlapping a marsh like lake. There is just enough lighting to see in front of you and hold a good mode setting. I did very much like the pianist; slow ballads and very good use at creating the mode.


The Bad:


This is a fine cuisine restaurant; any customer should expect unforgettable + unusual dishes. Chalet Suzanne does this yes, however not in the way that they should do so, I’ll explain:
The entrée (Filet Mignon) asked for ‘medium well done’, was brought instead a charred top + undercooked (raw) inside, forget about unacceptable that were inexcusable. Was brought back to kitchen and reheated, yes, they brought the same charred + undercooked on the inside piece back to recook.
When it came back the inside was made to a medium well done state however the outside was even more charred than before, making this stake a bad stake. I didn’t want to mention this yet again, because the mode that was built during my romantic visit would’ve put the fire out by this point. It wasn’t just my filet mignon that was charred but my partner’s was as well, at least theirs was cooked inside correctly. The side green beans were tasty and moist however way too much olive oil was put all over the veggies. The starch was some sort of small diced cut potatoes cooked ‘things’, I didn’t try them, they didn’t look like anything special nor did I smell anything different then I have already smelled at any other place that serves them.


Our table, oh boy, well I didn’t mention it at the time but it wasn’t exactly premiere; it wasn’t next to the quiet water viewable windows, you could see the water easily from just one seat and the table setting wasn’t a romantic one; not possible to sit two side by side consecutively, instead each person was sitting perpendicular from one another.
The waitress, her choice of words blurted out from time to time (stupid, crazy, wacky) & they simply didn’t belong. She talked a little too much about things that weren’t even asked about and she came across as too common. The accent sounded something like she was from Massachusetts (which was not a problem). While she did really try to be helpful, she really wasn’t a good waitress; had to ask for more water, more than once, lost touch with her once a party of five sat next to us. This is not the sort of setting I could complain; as it would jeopardize the romantic mood the restaurant had already built, the service given to me this night didn’t come close to justify the servers hefty 20% automatic gratuity.
I won’t be back to visit Chalet Suzanne.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank zolth96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

217 reviews from our community

Visitor rating
    136
    33
    14
    19
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Palm Beach Gardens
2 reviews
“Awesome”
Reviewed February 12, 2013

Seriously, folks, living in Palm beach gardens, we have a great selection of some fine restaurants. I must say Chalet Suzanne Restaurant was right there with some of the best. Service was impeccable. The the table setting was interesting and fun, all different dishes. Handmade doilies under the plates. Talk about charming! 7 of us shared the broiled grapefruit and chicken liver appy. Two of us had the Moon Soup. Little on the salty side. I had the Chilean bass, very tasty and well prepared. My husband had the duck and he loved it! The rack of lamb was good, but again on the salty side. Steaks were prepared to requested specifications. Portions were filling and all served hot. The wine was excellent. No room for desserts but a peak at the next table told us all was homemade and delicious looking.
We had to leave very early the next morning which meant we would have to miss breakfast. Breakfast is included in the room charge. We asked the owner if there was any way they could accommodate us and serve breakfast a little earlier. Dee brought a breakfast menu over and we all gave her our order for the next day. At 7:15 am (breakfast normally served 8-10:30am) the doors were unlocked and we were greeted by our pleasant server. Fresh coffee, juice, homemade cinnamon buns, pancakes, eggs cooked to order, sausage and bacon, topped off with croissants. We had the dining room to ourselves. My point is that theses folks went out of their way to accommodate our early departure. All in all a great experience not to be missed if you are in the area!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Blvfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Excellent Service”
Reviewed February 12, 2013

I enjoyed the warm atmosphere and diverse decorations of the restaurant and property. The owners provide personal care and take interest in their guests. The restaurant service is great and the food is incredible.

Visited February 2013
Helpful?
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Wales, Florida
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“To the moon and back”
Reviewed February 7, 2013

VERY unusual place to see. It is a quirky old Florida Inn and you have to be a little ecentric to really appreciate thoroughly. It is leftover from a different age but a FAVORITE of my family's for decades. The food is extraordinary for the discriminating palate. If you are interesting in huge courses and volume, this is not the place for you. If you want everything modern and matching, then I suggest you stick to the coorporate world of chains. However, if you are adventurous, love antiques and appreciate the slower pace and grace of yesteryear, you will not be disappointed to discover this little tucked away gem in Central FL.

Visited December 2012
Helpful?
1 Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plantation, Florida
Level Contributor
138 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“World class food and service in a romantic setting!”
Reviewed February 6, 2013

This was a return visit to the Chalet Suzanne Restaurant as we were married here in 2006. Everything we loved about this dining experience remains, yet they have added some options including dinners for two and other menu options. The food was delicious, from the grilled grapefruit appetizer and the soups which are canned ON PREMISES, to the sumptuous entrees. The service is top notch and the quiet relaxed atmosphere makes the dining experience that much more memorable. A very talented piano player provided soft, enjoyable music! Eric Hinshaw, the third generation owner, personally visits each table to make sure that everything is perfect. As we were staying at Chalet Suzanne Country Inn for a weekend getaway, the dinner at their restaurant made the stay that much better. If you have a romantic, old world getaway in mind and a great dinner is part of your plan, then put Chalet Suzanne at the top of your list.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank suprselr02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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