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“Great hotel.. A+++” 5 of 5 bubbles
Review of Holiday Inn Express Lake Wales N - Winter Haven

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Holiday Inn Express Lake Wales N - Winter Haven
Ranked #1 of 7 Hotels in Lake Wales
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel.. A+++”
5 of 5 bubbles Reviewed July 12, 2014 via mobile

Excelent front desk people. Special thanks to Daryl & Mary Anne..... Excelent breakfast.. A++++ to this hotel...It is located very closed to Legoland, has a Kohl's , Walgreens and gas stations next door.. A +++ for this hotel

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Miguel Angel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, July 15, 2014
Thank you for writing such a nice review, and for calling out Mary Ann and Daryl. They will be thrilled when I share this with them! My whole team tries very hard to impress and exceed expectations and much inspiration comes from these reviews. Thank you so much and we hope you visit us again!
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208 reviews from our community

Traveler rating
    134
    53
    14
    5
    2
See reviews for
105
30
9
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
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English first
Palm Beach Gardens, Florida
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 12, 2014

We were searching for a pet friendly hotel near LEGOLAND and this hotel fit the bill nicely. The location was great...just 10 minutes from LEGOLAND and plenty of family friendly restaurants close by. The room was clean and spacious. Both parking and breakfast are FREE...

Room Tip: If you travel with a pet ask for a room on the first floor...there is a side exit on the east side o...
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  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lauren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, July 15, 2014
Thank you for sharing your review of the hotel! We appreciate hearing from our guests and if they liked their stay. I share these with the staff to let them know what our guests think of us, and they will enjoy reading that you enjoyed your time with us. Thank you again and I hope you visit us again soon.
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South Orange, New Jersey
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 9, 2014

Stayed with our two sons, ages 9 and 11 and a second room for our in-laws. Staff was very friendly and accommodating. Room and property was very clean and met our needs. Convenient access to Hwy 27 which takes you to I-4 (Tampa or Orlando) and close to Legoland. Breakfast had a nice variety of hot and cold. Rooms were nice and updated. We would definitely stay again!

Room Tip: All rooms were similar - we were at the end of the hall away from the elevator. There are a lot of k...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SKBRIGGS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, July 15, 2014
Thank you very much for your time in writing this review. We enjoyed having you as our guest, and hope to see you again soon!
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Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed June 29, 2014 via mobile

The house keeping staff did the bare minimum cleaning and by that I mean made the bed. Our refrigerator didn't really get cold and the racks were broken in it. The elevator sometimes came down when you pushed the button and made crazy noises and shakes. The breakfast was small with not many options. My kids were not pleased with it. I am an IHG rewards member and this is the first stay at one of their hotels where nothing was said about it and it seemed to not matter. I will not be back and next time will stay at the one in Winter Haven where I was treated much better.

Stayed June 2014, traveled with family
Helpful?
2 Thank GABuckeye13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, July 3, 2014
Oh No! I am so sorry that this was your experience at my hotel. I will take this up with my staff immediately and find out what was wrong - we can do much better. Please contact me at the hotel if you are interested in talking about this and I promise I can make this right. It shouldn't happen here and I am so sorry it happened to you.
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Sugar Land, TX
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

My husband and I stayed here one night, as we were in the area for a quick trip to visit family. Even though it has a Lake Wales address, it is very close to the east side of Winter Haven, which is where our family lives. The hotel was clean and quiet. The staff was friendly and helpful. We had a great night's sleep in the king bed, which is saying something because I rarely sleep well in a hotel. The breakfast was very adequate, and the man servicing that area was diligent about keeping the various food items available and the breakfast area clean and tidy. We were very pleased with our stay and will definitely stay here the next time we're in the area.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ILoveSaltwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, June 4, 2014
Thank you for staying with us and for this great review! You touched on a lot of things and I will be very proud to share this my team so that they can see how their hard work touches the experience of the guests that stay with us. I appreciate your time and business very much and hope you visit us again when you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ATL, GA
Level Contributor
288 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed June 1, 2014 via mobile

We were in the area to attend a graduation so this hotel had the ideal location. The staff members were pleasant and the beds were very comfortable. During breakfast, there was plenty to choose from and the host kept it stocked. The hotel was convenient to the mall, Kohl's was across the parking lot, and there was a variety of restaurants nearby. We stayed two nights, having fridge/microwave was a plus. After we had gotten settled in the room, we noticed our fridge was not operating properly with keeping food cold, the desk clerk offered to house it for us. We were pleased with our stay- two thumbs up!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GAFamilyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, June 3, 2014
Thank you very much for your time and kind review. We appreciate your business and enjoyed having you here. We hope to see you again when you are in the area. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
163 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed May 28, 2014 via mobile

This was a second visit to this property within a year. Everything was great, from reservation-check-in, room and breakfast. The property is not too old and is well maintained. Staff was professional and knowledgable of local attractions, eating establisments, etc. The location is very close to shopping, golf, groceries etc. Yet it is in a suburban setting which contributed to a quiet nights rest on a great bed.

So if you are traveling on US hwy 27 near Winter Haven, check it out.

Stayed May 2014, traveled with friends
Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, May 30, 2014
I just wanted to thank you for your nice review of our hotel and for sharing your experience on this site. More and more, people use these reviews to make decisions and I think it is great of you to take the time to let people know that you enjoyed your time with us. We appreciate your business and I hope we see you here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lake Wales N - Winter Haven

Property: Holiday Inn Express Lake Wales N - Winter Haven
Address: 2953 Ridge Way, Lake Wales, FL 33859-6805
Phone Number:
Location: United States > Florida > Central Florida > Lake Wales
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Wales
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lake Wales N - Winter Haven 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the road. ... more   less 
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Also Known As:
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales

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