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“Nice anc Clean!!!” 4 of 5 bubbles
Review of Holiday Inn Express Lake Wales N - Winter Haven

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Holiday Inn Express Lake Wales N - Winter Haven
Ranked #1 of 7 Hotels in Lake Wales
Certificate of Excellence
Miami, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice anc Clean!!!”
4 of 5 bubbles Reviewed March 4, 2014

This hotel is in great condition .....Upoe on check in home made cookies was avaiable .....a wonderful staff and the GM is very cordial and care abou t the property. If I am every in the area it will be my first choice !!!

  • Stayed February 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelblk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, March 6, 2014
Thank you very much for taking the time to share your review of this hotel! My team works very hard and we are so glad that you enjoyed your stay. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    138
    54
    14
    5
    2
See reviews for
106
31
9
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Miami
Level Contributor
398 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 bubbles Reviewed March 3, 2014

This was a great location for all our sight seeing - Cypress Gardens, Bok Tower Gardens and the Frank Lloyd Wright buildings at Florida Southern College in Lakeland. Chalet Suzanne is around the corner, so it was easy to dine there. Our reservation was in order and our room was ready when we arrived. The staff was friendly and helpful, especially the housekeeping group. The the decor was current and the bed was comfortable and everything was working. Breakfast included a nice variety of choices, hot and cold. Excellent coffee.

The plumbing construction left nothing to the imagination. We could hear every whiz and flush from the third floor in our second floor room. There were no shower caps (not even at the front desk) and the shower stalls did not have grab bars and our shower was so restricted it was a challenge to adjust. There are also no personal safe boxes in the room.

Stayed February 2014, traveled as a couple
Helpful?
Thank pucgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, March 6, 2014
Thank you for your review of my Holiday Inn Express in Lake Wales. We try hard to control the things that we can. I am sorry about the noise from the adjacent rooms - some things are just beyond our control, but we are very happy that you enjoyed your time with us, and hope to see you again. I will work on getting some shower caps for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troutville
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

I do not know if all rooms are like ours we had a king at the end of the hall toward Kohls but is was beautiful.. high ceilings and so large. The bed was wonderful.. it was very quiet I hated to leave the place. The rate we had was very good govt rate booked a month ahead.. only $83 a night. The walk in rate the night we were there was $109 which was a great deal for such a nice place. The breakfast was good .. they had warm cinnamon rolls I have not seen at motel breakfasts. Only problem we had was we could never get the internet to work but we did not call the help line because we did not need it that bad. The nice girl at desk could not get it to work either so do not know if that is a common problem. It should also be noted the walk in shower with granite is beautiful but I could see would be a problem for families with small children needing a tub. It is in a quiet area but only 10-15 mins to Legoland and all kinds of restaurants. We are staying at a much more expensive place tonight and I miss the room and bed we left there!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarkettaTroutville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, March 6, 2014
Your review made us very proud of our hotel and the work we do here! I appreciate your comments. The first floor rooms have the very tall ceilings and those are my favorite, too. We enjoyed having you, and hope to see you again. Thank you for taking time to write!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trondheim, Norway
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 8, 2014 via mobile

This is your standard Holiday Inn. We had a double queen bed room. The room itself does not feel too spacious with two small kids but for anyone else I guess it is decent! Room was clean and eceryrhing worked properly. Standard alright breakfast. Had a Problem with our key cards but it was resolved quickly at the reception. Helpful friendly staff. This hotel is a great location for visiting Legoland, which is about 7 minutes drive away. There is a Kohls and a Publix a short walk away and a Wal-mart on the way to Legoland.

Stayed February 2014
Helpful?
Thank OyRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, February 10, 2014
Thank you OyRoy for your review of our Lake Wales Holiday Inn Express. We enjoy sharing these with the staff and also like hearing about your experiences at the property. I appreciate that you shared some of the local businesses close to the hotel - you can get almost anything you need within a few miles of here.

Thank you again for your review and I hope we see you here again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Titusville, Florida
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 2, 2014

Mostly pleased with my two stay. The property was one of the newer properties I have stayed at. Price wise a little pricey. Very clean and the staff friendly, professional and helpful. Would have given an excellent had it not been for what I thought was a somewhat small breakfast selection and the eggs on morning one seemed to taste a little sour. Needs some attention in that area.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, February 10, 2014
Thank you Gary for sharing your experience! I'm sorry that the breakfast didn't meet your expectation - we do run several different menus throughout the week so maybe next time you'll get to try some of our other items.

I'm happy to share your remarks with my staff - they work very hard to make this a great hotel that guests love.

Thank you again and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed January 23, 2014

We were very pleased with this hotel. Just passing through the area. It was comfortable, clean, great service, great staff, reasonable price for the area. It is in a strip mall location, but very close to Legoland. Good restaurants in close proximity [Sizzling Grill was great]. Would stay again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cadp52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, January 24, 2014
Thank you for taking the time to review our property! We love to hear from our guests, especially what they enjoyed while here and try to keep your expectations in mind during everything we do. I will share this review with the staff and we hope that we get the pleasure of your business again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Webster, South Dakota
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

Very new looking hotel and very quiet perfect for working! Extremely comfortable beds, great fitness room. The staff was so helpful as I arrived early and they got me set up with a room. Breakfast had a lot of different choices and was pretty tasty.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank heatherawr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review, February 10, 2014
Thank you for sharing your comments regarding your stay at our hotel! I love sharing them with the staff and learning first hand from the guests where we succeed and where we have opportunities to improve. We strive to make this a great hotel that guests love! Thank you again for your time and we hope to have you again as our guest soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lake Wales N - Winter Haven

Property: Holiday Inn Express Lake Wales N - Winter Haven
Address: 2953 Ridge Way, Lake Wales, FL 33859-6805
Phone Number:
Location: United States > Florida > Central Florida > Lake Wales
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Wales
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lake Wales N - Winter Haven 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the road. ... more   less 
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Also Known As:
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales

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