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Review of Laguna Bay Villas

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Laguna Bay Villas
Reviewed January 17, 2011

Staying here ruined our trip. Frist night we had no air conditioning, could only open a few windows because no screens. It was 80 degrees in the Condo. Also we had COCKROACKES. Was told "Welcome to FLorida". Beds were broken. Was told HIgh-speed internet, but this only at the club house. Would not recommend this to anyone. We were suppose to stay a week here, but we left after two days. Would of left the first day, but it was a holiday.

  • Stayed: January 2011, traveled as a couple
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2  Thank defib2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 - 29 of 34 reviews

Reviewed September 29, 2010

This condo was well presented and had been recently upgraded providing very comfortable accommodation in all rooms. The complex provided all the facilities we wanted so we could relax on days off from the hectic parks. Proximity / distance was good to most of the theme parks with restaurants and shops very near at hand.

Great value for money as rate is per condo and will accommodate up to 8 guests. Scottish owner very easy to deal with and most helpful. Have used him in past with some of his other properties in the Canaries and Cyprus.

  • Stayed: July 2010, traveled with friends
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1  Thank CaroleC_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2010

We stayed at 5004 , 54 laguna bay circle and prior to going to stay we questioned the owner about the report written from the visitors earlier this year and we can say that
the condo has been fully reformed,new furnitures,furnishings,decor,etc and I have to say that you can see what you get ,from the owners website alandowflorida.co.uk that all matters relating to the previous report have been addressed and the management co
fired for lack of attendance.

  • Stayed: June 2010, traveled as a couple
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Thank wendy36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2010

My review concerns 5004 Laguna Bay, apt 54. Management company: Florida Deluxe Villas.
First, when we arrived at Laguna Bay, we had problem to open the key box, the code that had been given to us was wrong.
But, after we finally went in the apartment, I could not believe how the smell was bad and how rooms, the furniture and everythings were dirty.
About the smell, it was like damp, mildew and dirty.
The kitchen sink was rusty and stained - and so were the faucets. The counter top was greasy and sticky as well as many cabinet doors and drawers (some kitchen drawers were dirty too). Even the “welcome book” was dirty and greasy”. It is the same thing for the door handles. There are many stains on the walls and the bottom are very dusty and dirty.
The coffee maker was also dirty as well as the kitchen phone and the answer machine was unbelievable.
The windows are very dirty. The blinds are greasy and stained. The mirrors were not really cleaned; specially the one in the master bath that had a lot of stains and drops.
Also, it seems the ventilation system had been cleaned a long time ago or may be never.

  • Stayed: January 2010, traveled as a couple
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2  Thank haileyusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2010

We just returned from a week's vacation at Laguna Bay Villas in Kissimmee Florida. I had read some reviews previous to our trip and was unsure of the place. We booked it through my sister's travel company and we're pleasantly surprised how nice it was. Our 3 bedroom unit was on the second level and had 2 bathrooms, washer/dryer and plenty of room for the 7 of us. There were 2 sofas, one a sleeper and a full kitchen. The only complaint I had was that there was no dish detergent, laundry soap, hand soap, kitchen scrubber, dishwasher detergent, kleenex, etc in the unit when we arrived. We had to go and buy all of these, which was an added cost, as well as an inconvience. At least they could have given samples of these, until you could get to a store to buy them. Other than that, it was close to Disney and the price was well worth it. There was a heated outdoor pool and the hot tub was actually hot (around 102 degrees). I would definetly stay there again with our large adult family!

  • Stayed: December 2009, traveled with family
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4  Thank ridgeschips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2008

Booked this holiday at Laguna Bay through Direct Holidays (Thomas Cook) during October 2008. Initially, we were allocated a 2 bedroom condo, however, after enduring 4 nights in the apartment we requested a change in accommodation.
The apartment was in need of a good clean, smelt of cigarette smoke and required complete redecoration. On return from the theme parks, I was killing 5 cockroaches plus an assortment of other smaller beetles each night.
I complained to the managing agents at Lucaya Village about the quality of accommodation and to their credit they dealt with the matter very efficiently. We were transferred to a 3 bedroom apartment within the same block that night. The new apartment was clean and generally in far superior condition to the previous one. On the positive side, the apartments are very spacious.
The pool area is very basic as is the clubhouse, gym area.
Due to the problems with the first apartment, we would not consider returning to Laguna Bay - there are far better resorts for the same or less money.

  • Stayed: October 2008, traveled with family
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2  Thank johnriggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2008

The villas states that it's close (5-10 minutes from Disney & Universal) but it's really not!
Due to limited seating in our vehicle some of us (just once) had to take a taxi from Universal cost $40 plus tip. Then we saw that World Wide Sports (a Disney resort )was close to the villa (off 192) so we took the free disney transportation from Magic to the resort and took a taxi to the villa but still came out to $30 plus tip!!! NOT CLOSE as they state.
The villas are all privately owned and stocked with old towels (not dirty but stained), cheap utensils, a fridge that has an ice maker unit but doesn't work and very old mattresses. The mattresses sunk in the middle on the master bedroom and in the bedroom with the two twin beds, one of the beds actually looks like a V when someone slept in it (not comfortable at all). The mattress in the pullout in the living room was a little lop-sided so to fix it we took the fitted sheet off & come to find HUGE MULTIPLE STAINS all over the mattress!!
The amenities were nice: heated pool (outside), jacuzzi, tennis and sauna were available until 11pm which was a plus because we were able to use them after spending a day at the parks.
All of us have been to Florida multiple times & have stayed in everything from a Best Western on International Drive, Disney's Animal Resort, Grand Floridian in Disney, Hard Rock in Universal,Westgate, multiple villas and also rented homes- and have to say that this room was the worst we've stayed in.
All six of use say the same thing:
We will not be repeat guests to these villas.

  • Stayed: December 2006, traveled with family
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4  Thank chilee21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Laguna Bay Villas

Address: Laguna Bay Circle, off Poinciana B, Lake Monroe, FL 32747
Location: United States > Florida > Lake Monroe
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Lake Monroe
Number of rooms: 200
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Also Known As:
Laguna Bay Villas Hotel Lake Monroe

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