I stayed in Laguna Bay Villas in October 2013. The size of the unit worked well for our family. There was a problem with our reservation at check-in and the customer service agents were helpful. There are pros and cons with this property:
PROS - spacious accommodations for a family or group, washer/dryer in unit, nice closets/storage, kitchen with full size appliances, the grounds are well kept, nice pool and hot tub, convenient to Disney attractions. 2 bathrooms with plenty of towels. quiet location with plenty of parking.
CONS - older units that need a little updating. cockroaches in kitchen no matter how much we cleaned and sealed up any and all food (gross!). unit was equipped with internet, however it was not wireless and the cord was about 10 feet long and broken. there is a DVD player, but not the correct cords connecting to TV, so it couldn't be used. ceiling fans without pull cords, so you can't adjust speed or lighting and they are unbalanced and noisy. there is no counter space in bathrooms. kitchen is advertised as "fully equipped", but it's not - only the very basics in kitchen. beds are very uncomfortable with mismatched bedding, pillows are sparse. no hangers in the closets. undisclosed cleaning fees from $65+, depending on villa size, due at check-in. maintenance dept is not very prompt or helpful with problems/issues.More
- Free Wifi
- Free Parking