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“Great food, Excellent Service”
Review of Romano's Macaroni Grill - CLOSED

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Romano's Macaroni Grill
Cuisines: Italian, American
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
DeBary, Florida
Level Contributor
45 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Great food, Excellent Service”
Reviewed September 27, 2012

We had a late lunch/early dinner and the hostess-server was great. She was courteous, helpful, prompt and overall very pleasant and kept our glasses full as well as asking if we needed anything more. The service and food here is excellent. We will return again. Loved it.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sherryllane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

48 reviews from our community

Visitor rating
    10
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Sanford, Florida, United States
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Inexcusable service”
Reviewed September 4, 2012

Ordered a salad to start and a small pepperoni pizza for a appetizer and our two main entrees for dinner. After a exhausting amount of time we asked our waitress where our salad was, she said I was going to bring it when your pizza was done. What? I said we need to eat now please bring the salad. She brought back salad and said she was just informed from the kitchen that they made our pizza a sausage pizza and would we accept it even though we ordered pepperoni . I said no , do not remake pizza. Please just bring us our dinner we have no more patience for you to make a pizza again. Than our waitress went to the couple next to us and said would you like a free pizza tonight !!!! The table over there ordered it and now they do not want it. We where shocked as the pizza was delivered to their table . I asked for the manager. She came over and said we would rather give food away for free that we made wrong to other customers than to throw it away. WOW We were shocked at the disrespect. She offered not to remove the pizza they made wrong from our bill and a free desert was also given.PLEASE stay away from this Macaroni Grill

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Always good”
Reviewed September 3, 2012

Great service and food. Always like the easy meal choices and for a good price. House wine is pretty good, too.

Visited July 2012
Helpful?
Thank CallTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeBary, Florida, United States
Level Contributor
56 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Beautiful restaurant - food is ok”
Reviewed August 10, 2012

They have a great venue, but the food is not as good as it once was. Need to update the menu and offer daily specials.

Helpful?
Thank Barbra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
78 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Use to like Macaroni Grill”
Reviewed August 7, 2012

I have enjoyed going to the Macaroni Grill for quite some time but recently the menu was changed and I mean changed! No more yummie roasted veggies. You can order a 'roasted veggie' but it is not roasted, it is on the grill. And they have done away with the chopped salad... Oh dear, I am complaining, yes, I am. Don't plan to go back anytime soon.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rosella Angel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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