Was at this hotel for 6 weeks for a business trip. From the moment I arrived I was warmly greeted and given a room. From that day on the staff really made ,e feel at home, every time they would see me I was greeted by name. They are really outstanding. Anytime I needed something they helped to best accommodate me, or help me in any way they could. The front desk staff, Emily, Francisco, Tony and Gerald, what a great knowledgeable staff who couldn't have been more welcoming and helpful. The housekeeping staff, Abigail, Iolanda, and Cheryl took great care of me. It was great to come back to a clean and fresh room everyday. They even loaded the dishwasher and ran it for me what a service. The breakfast ladies were excellent as well, they quickly learned my routine and were there to help me get a great start to every day. At the nightly socials Herald was there to greet you and make sure you had everything you needed. I travel a lot for work and used to work in the hospitality industry and this hotel is on point with everything. The Management staff is great as well, very professional and very personable. Thank you to all the staff that made my stay as well as my colleagues a very pleasant one. Kudos to all of you for providing such great service. and to any staff members sorry if I left your name out. As far as the rooms, i was in a studio suite, it was nicely decorated and plenty of room, the only and i mean the only downfall was that there is no oven in the room. other than that the room was very spacious, and being on the 1st floor the cathedral ceilings make it seem even larger. Thank you all again for a wonderful stay in Central Florida
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- Also Known As:
- Residence Inn Orlando/Lake Mary Hotel Lake Mary