This hotel is fairly new,maintained well.Lobby area is small,with a large area to enjoy your complimentry breakfast.It is served 6 am to 9 am mon thru fri( weekends 7am to 10 am)The only reason I am sharing the times,is that the 2 ladies who were maintaining the area,must have had a stop watch! They closed the area at exactly 901am!This was pretty dramatic,as a young family with a baby,had just gotten there about 5 minutes before they closed the area to guests.My suggesting would be,for the ladies to make an annoucement before pulling the door shut.Now,I say they closed the area to guests,well,in approx.5 minutes,housekeeping staff,including a blonde hair female who looked like a part of the management team,came walking thru the dining area.Next,they were seen behind the frosted glass doors that had been closed to paying guests.Now,I don't begrude the staff enjoying the breakfast,in fact the hotel should receive compliments for treating their staff with dignity,however,they probably should acess the area in another manner.This would diffuse the negative feeling that the family who was denied acess after 5minutes of arrival.Is it a big deal?Sure it is! Yes its complimentry,but you better believe that they have factored this into the nightly rate.The rooms are graciously appointed.One bedroom suite is very comfortable.Houskeeping was attentive except one day Sat.,when the nice touches were not done.Thinking the regular housekeeper was off.Do not accept room121.Its the last room on the bottom floor.You will kept awake from people using the exit door,plus there is a water pipe on the wall that you will hear water running all night!They graciously relocated us upon request.The pool area is beautiful,includes a sitting area with a gas grill and a fire pitt. Ok for guests who want a no smoking hotel,this is not your place.They do allow smoking outside in the sitting atea(hotel has sign they are smoke free,however they provide ash trays in this area)Most of the guests were respectfull,and smoked in this atea only.Overall a very nice hotel,that goes the extra mile for their guests( gives you dishwashing liquid,paper towels and the kitchen is completly stocked!)Would stay here again.
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- Also Known As:
- Residence Inn Orlando/Lake Mary Hotel Lake Mary