I booked reservation online with this hotel. When I arrived I was double charged for 2 rooms when I only booked one. The desk clerk told me I could not get a refund for room, that I had to talk to the Manager. The next morning I spoke with Elizabeth the Asst. Manager, she gave me a receipt and claimed she gave me a refund on that morning. That was on July 2, 2010, now today July 26, 2010 it has never been issued to my credit card company. However they still want to claim it has been issued. Beware of doing any business with Hyatt Place if this is the way they operate. They seem to hope you forget and don't check your credit card. avoid this hotel at all cost, don't give them a credit card number
- Official Description (provided by the hotel):
- Certified as a Green hotel, Hyatt Place Lake Mary understands the importance of environmental responsibility. We take pride in going above and beyond expectations to create a rewarding guest experience. From the moment you enter the welcoming gallery, you will find outstanding facilities and services. Comfortable leather couches and a welcoming sitting area greet Florida business and vacation travelers in style.Our convenient hotel is located along one of the fastest-growing high tech business centers in the Sanford area, making us perfect for small corporate and executive events. Located halfway between Daytona Beach and Orlando’s world-famous area attractions, this newly-built Lake Mary hotel is perfectly situated for those looking to experience all that Central Florida has to offer. Sports fans will appreciate the fact that our Lake Mary hotel is right around the corner from the Timacuan Golf & Country Club, RDV Sportsplex and the Seminole Soccer Club Complex. Download our Hyatt Place Lake Mary/Orlando-North Fact Sheet and view the Hyatt Destinations Orlando city guide for insider information on local Florida culture, restaurants, shopping, events and more.128 spacious guestrooms each with the Hyatt Grand Bed™ and a 42" flat panel HDTVExciting on-site and local area activitiesComplimentary Wi-Fi with 10mbps connection speed available throughout the hotelComplimentary hot breakfast dailyOutdoor heated swimming pool and JacuzziComplimentary guest passes to the Lake Mary Lifestyle Family Fitness CenterLocal shuttle within five mile radius 24/7 Guest Kitchen serves made-to-order snacks and entreesIntimate Bakery Café serves Starbucks® specialty coffees, premium liquor, beers and winesGrab 'n Go case offers muffins, salads, sandwiches and bottled beveragesE-room with complimentary computers and a printerComplimentary on-site parkingOn-site coin laundrySmoke-free facility ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Place Orlando Lake Mary Hotel Lake Mary
- Hyatt Place Lake Mary