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“Never again”

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Baymont Inn & Suites Lake City
Ranked #17 of 24 Hotels in Lake City
Gainesville, GA
2 reviews
“Never again”
Reviewed March 15, 2010

We have a family reunion in Lake City every March and have been staying @ the Best Western for most of the past 10 years. We never had problems until now. We were told they were under new management, perhaps that is the reason for the change. When we called 2 weeks ago, we asked for ground floor. When we arrived, we were given rooms on the top floor. This was difficult for my elderly parents, as well as for me being 7 months pregnant. When we were given the top floor, we told them that we had called 2 weeks before, and they replied saying another party was booked before us. If that was the case, we should have been told when we called. When we got up to our rooms, we found out they checked us into rooms that had not been cleaned completely. Both rooms still needed the beds made. When I called the front desk, they did not apologize, just told us we would have to wait half an hour for the maid. Luckily the maid came around within 5 minutes. She even told us that she had rooms that were ready on the other side. Our door was broken and had to be slammed VERY hard to stay closed. The next day, when we got back to the hotel, we found our beds as we left them. We were left new towels, soaps, and cups, but nothing else was done. I have never been to a hotel where this has happened. This will absolutely be our last trip to the Best Western of Lake City. I would rather pay a little more money and get decent service.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chicky76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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660 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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Moab
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 5, 2009

When we called for rates and availability, the front desk employee was friendly. Also at check in the front desk clerk was friendly. The property looks okay from the outside, but already the walkway outside of the rooms were dirty with some stick stuff on the floor.
The room was worse... All faucets and around faucets there were lots of uncleaned water spots. The toilet was not cleaned at all. The mattress pad was torn in the corners. Not even sure, if the sheets have been washed after the last guests had checked out - we did not want to know any more.
Would not stay here again.

Stayed December 2009, traveled with family
Helpful?
3 Thank Inca_Owner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 16, 2009

I was on the Road coming from Gainesville, Florida check several other chain hotels, this was he best value. I wouls stay there again.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evoman574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed May 8, 2009

Nice overall motel, comfortable room, competitive rate, no problems with anything.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank revellr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 25, 2009

Driving up to this hotel you notice the beautiful landscaping, however, as you walk up to the front door you notice planter boxes filled with the ugliest fake flowers I've ever seen. That really sets the stage for the hotel. At one time someone put a lot of time, money, and thought into this hotel but that's not the case anymore. The checkin area had marble floors, but they also had clothes hanging around on hangers. Yes, the staff or owners actually hung their laundry in the check-in area. We had already paid for the room online so we checked in and went to our room. While it wasn't dirty, the AC didn't work and the decor was very old and run down. I can't believe some sites have this hotel rated 2 1/2 stars. It really needs to be reevaluated.

Stayed March 2009, traveled as a couple
Helpful?
1 Thank cpulliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEBRASKA
Level 6 Contributor
346 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 466 helpful votes
Reviewed January 21, 2009

This hotel is an older property that serves its purpose. The rooms are small, but have new wallpaper, bedspreads, and mattresses. It could use new towels.
There was a popping, dripping noise from the pipes almost non-stop which got to be aggrevating.
The hot tub was indoors with a sauna. The outdoor pool had a pool bar which would have been nice in the warmer months. The laundry had 2 washers, but only 1 dryer and they looked well used.
Good location to stop on way to south Florida.

  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HUSKERTRAVELER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cocoa beach
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 24, 2008

We had a great experience at this motel. The room was very clean and the microwave and fridge were good to have. Their coffee is not great but there are plenty of places close by to get the stronger stuff. The person who had the bad experience recently had a dog and I think if there is any doubt about the way a pet will behave, you may get a room that is one of their worst. The desk clerk was very nice but she firmly asked "Are you traveling with your pet?" (we weren't) They probably have been burned by some inconsiderate pet owners.

  • Liked — Price
  • Disliked — The shower fixture is up high so you might want to use the shower cap
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank bryantl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Lake City

Property: Baymont Inn & Suites Lake City
Address: 3598 W US Highway 90, Lake City, FL 32055-4870 (Formerly BEST WESTERN Lake City Inn)
Phone Number:
Location: United States > Florida > Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 24 Hotels in Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Lake City 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Lake City
Lake City Best Western

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