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Comfort Suites Lake City
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Reviews (628)
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All reviewsfront deskyogurtnewer hotelpull out couchsitting areathe breakfast arearooms are spacioustwo queen bedswould stay here againbob evansmake your own wafflesworkout roomvery nice hotelstaff was very friendlyexcellent stayflat screen tvdisney world
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Reviewed December 4, 2013

I was in town for 1 night on my way back "home" and stopped here for the night. The staff was very nice and the room was clean(seemed fairly new). I was given a complimentary bottle of water and don't know if it was just because or if it was my diamond status with choice hotels. Either way front desk staff was very nice to me. I did not sample the breakfast in the morning because I was in a rush to get back on the road. I would stay here again if I happen to be in the area. It was a pleasant experience.

  • Stayed: December 2013, traveled solo
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1  Thank 247HardWorker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0663, General Manager at Comfort Suites Lake City, responded to this reviewResponded December 28, 2013

Dear Guest
Thank you for commenting on your recent stay at the Comfort Suits in Lake City, FL! We always appreciate the positive feedback from our guests regarding our clean, comfortable rooms and our awesome staff. We appreciate you being a Diamond elite member of choice hotels. We hope to see you again in the near future! Sincerely, J.B.Patel Stacey and Comfort Suites Staff

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Reviewed December 3, 2013

My family and I stayed here over Thanksgiving for 2 nights. The staff was very friendly. I must
give kudos to Robie (I think that is how he spells his name). He worked Thanksgiving night. Very kind.Thank you. The breakfast was excellent. You did not want for anything.Very clean. The room was big enough for the 5 of us.It's a great place to stay while traveling through Florida.

  • Stayed: November 2013, traveled with family
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Thank Joyce877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacey d, Guest Relations Manager at Comfort Suites Lake City, responded to this reviewResponded December 11, 2013

Thank you for your pleasant review! We love hearing reviews regarding our wonderful staff! It is such an encouragement to us all! Robie has been recognized as the Employee of the Year by the Suwannee River Valley Tourism Industry for 2013, and we are very proud to have him as part of our team! Our spacious Studio Suites are perfect for large families and we are happy to hear you were comfortable during your stay. Our delicious hot breakfast is a great way to start your day, with approximately 25 different items! Please make sure to come back to see us again the next time you are in the area! Happy Holidays! Stacey and Comfort Suites Staff

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Reviewed December 2, 2013

We stayed here for a night on our way to Disney World. We were welcomed at the front desk by Matthew. He was very professional and very helpful. The room was very nice and the beds were comfortable. We were welcomed by Lori the next morning when we went down for breakfast. She was very pleasant and helpful in Assisting us in our breakfast choices. You will not find a nicer hotel for the money and again the staff is fantastic. We will now be a Comfort Suites customer when we travel.

  • Stayed: November 2013
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Thank MalindaK7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacey d, Guest Relations Manager at Comfort Suites Lake City, responded to this reviewResponded December 11, 2013

Thank you for staying with us on your way to Disney World! Thank you also for your encouraging words regarding our staff here including Matthew and Lori, we will make sure to pass the review on to everyone! Our goal is for 100% guest satisfaction and your positive review on your stay is just what we love to hear! We hope to see you again in the near future, have a wonderful Holiday Season! Sincerely, Stacey and Comfort Suites Staff

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Reviewed December 1, 2013

Lovely new hotel ideal for stopover on long trip north, however we were dismayed st the amount of noise from families cramming into rooms to Dave money, letting kids run riot in corridors screaming banging doors all night, disgraceful! After long flights for. Australia we wanted a good sleep but ended up awake all night. Breakfast was s free for all with children running riot. Not a good esoterica overall, such a shame as hotel is beautiful new and modern. We suggested to reception they should put families with children one one floor away from other guests, and doors should have had soft closes on them to avoid disturbing guests.

Room Tip: Don't get next to families with children, you'll hear everything all night long!!
  • Stayed: November 2013, traveled as a couple
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Thank Nomads59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacey d, Guest Relations Manager at Comfort Suites Lake City, responded to this reviewResponded December 11, 2013

Thank you for taking time out of your trip to post a comment for us on Trip Advisor. Your opinions are very important!! We are sorry to hear that is was noisy on the night you were here, we do try our very best to keep noise levels down to a minimum. We are staffed 24 hours a day with security here most of the night as well and can always respond if you need anything at all, including asking other guests to keep noise levels down. We are happy to hear you enjoyed our modern decor as we are the newest hotel in Lake City, FL. Our No-Smoking policy really preserves the newness qualities that our guests enjoy so much. Thank you for staying with us and we look forward to seeing you again. Sincerely, Stacey and Comfort Suites Staff

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Reviewed November 29, 2013

On the way to Tampa we stopped in for the night. At first we almost left because the man at the front desk had no customer service skills and was not at all friendly and let the woman behind us cut in front of us and start her reservation when I couldn't find my credit card. So after looking for it for maybe 30 seconds and finding it I had to wait 15 minutes for the woman who had been behind me to reserve her room.
Once that fiasco was over and we got into the room it was spacious and clean. Two queen beds and a pull out couch was plenty of room for the four of us. The beds were average, not the "luxury comfort" the other reviews make you think. Overall the hotel was fine for a quick overnight stop. Next time we travel to Tampa and need to stop we will keep this hotel in mind.

  • Stayed: November 2013, traveled with family
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Thank Alta89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacey d, Guest Relations Manager at Comfort Suites Lake City, responded to this reviewResponded December 4, 2013

Thank you for your feedback from your recent stay with us. We are sorry to hear about your check-in experience and will use this information as we work on training procedures that give excellent customer service skills in all situations that arise. We are pleased that you did enjoy our spacious and clean rooms. As you mentioned, we do have many positive reviews regarding our Serta Matress made specifically for Comfort Suites, but also appriciate each guest's opinions and comments as we continue to strive for 100% guest satisfaction! We really hope you choose to stay with us again the next time you are in our area. Sincerely, Stacey and Comfort Suites Staff

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