Traveling much of the year for work, I've earned Platinum Elite status with Marriott.
This particular propriety, while centrally located steps from the Spanish Center in the Villages, boasts by and large, some of the worst house keepers I've seen at a Marriott property.
My family, last minute, made plans to visit my wife's dying grandmother. Looking for a close, reliable Marriott, found this property. During our stay, our dog chewed on her bone leaving bits of it in the carpet. The next day, we retuned to our room to see that house keeping never vacuumed up the room. The bed, however, was made and fresh towels hung.
Approaching the front desk was given the line, "we are a long stay facility and do not deep clean the rooms every day. We only tidey up."
Absurd! What house cleaner doesn't at least vacuum a dirty carpet?
Moving on, the front desk assured us that the room would be deep cleaned, per our request, the next day. Traveling out and back again, late, we arrived around 9 pm only to discover that house keeping did deep cleaned our room, but also left the door to our room wide open with the security latch bracing it open.
So, for what must've been 12 hours, our room, and all our belongings were left open to the world and anyone that passed our door because of their inability to adequately perform the most important act of their daily function(s).
Would I recommend this property: I don't think so.
Not unless some major changes occurred at the managerial level.
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- Also Known As:
- Towneplace Suites The Villages Lady Lake Hotel Lady Lake
- Towneplace Suites Lady Lake