We needed a place to stay while work was being done on our house. Originally we expected it would be a 2 day stay, so selected the Marriott rather than the Holiday In Express (both take pets). While I chocked on the $100 cost for our pet, I'm a Marriott member and wanted to be able to recommend the Marriott in the future to friends coming to Florida.
The room was adequate, bed very comfortable.. BUT we had found out that our house would be ready within 1 day, so spending $100 a night for our dog was way over the top. I asked Marriott if they would reconsider their charge as she is non-shedding and would be in a crate (barely room for the crate in the room). No consideration at all.
So my rating of Poor is because of their lack of customer service and consideration.More
- Free Wifi
- Free Parking