We were mostly satisfied with the hotel and ultimately would stay there again. Here's our experience:
First, a word of warning: If you're looking for a nice, quiet get-away this is NOT the hotel for you! In addition to hosting lots of families, Fun Spot USA is a stone's throw from the hotel and operates late into the night. Fortunately we were also up late into the night already, so this didn't disrupt our stay much. There were also hot air balloons starting up directly outside our window at the break of dawn on one occasion. Thankfully we were already up.
It was great so far as a "place to rest your head" goes, especially for the cost. Our room, a one king suite, was perfect for our family of 4 and allowed for a little privacy and space. The room was clean and in good working condition, except the chain on the toilet which had a tendency to fall off. The bed and bath linens were good quality and smelled freshly laundered. The pillows were pretty flat, so we requested more and received them very quickly.
Our particular room had some noise issues in addition to Fun Spot. We stayed in a room that shares a wall with the stairwell. If we stayed again I would specifically request to be away from it, as it echos and was terribly annoying in the late and early hours of the day. It wasn't just guests causing the commotion, either. While descending the stairs one morning we encountered an employee bounding up the stairs two at a time. The adjacent room had a squeaking door and a hoard of teenagers going in and out. (I believe we shared the floor with a vacationing school group.) I asked the front desk if something could be done to fix the door and was told someone would "take a look," but after two additional days it was still not fixed.
Big plus for our group of 6 (grandparents stayed in another room) was the free breakfast. It wasn't 5-star food, but there was a good selection of hot and cold items each day, including strawberry and/or chocolate chip waffles in traditional or Mickey shapes. Standard fare included mini muffins and donuts, cold cereal, yogurt, apple sauce, eggs (varying styles daily), a protein (also varied daily between Canadian bacon, sausage, ham, and corn beef hash), baked beans, biscuits and gravy, toast, bagels, grits, oatmeal, and fruit. They always begin breaking-down promptly at 10, so make sure you get your fill before then!
Another reason for selecting this hotel was the free shuttle service it offered. I didn't realize this would be provided by a third party which also serviced additional hotels. Fortunately Comfort Suites is one of the first pick-ups, so we got seats on what always becomes a standing-room-only trip. I was disappointed there weren't more time options available. Sea World and Universal each only had one drop-off and pick-up time, about 8 AM pick-up from hotel and 7 PM p/u at parks. Magic Kingdom and Epcot, which had two options each, weren't available until after 10-nearly 11. Neither time taking the Disney bus did they actually drop off at MK, stating that the traffic was too bad and we would have to take the park transportation over to MK from Epcot -- tacking on another 30+ mins before arrival to the park. The bus is plastered with signs about tipping the driver, which I found tacky. "Half the driver's salary depends on your tips," or something to that effect, suggesting a $1-$2 tip per rider. So much for free transportation. My husband says he witnessed a driver pressuring another rider to tip him. This was the same driver that I watched take his left hand from the wheel while holding a cell phone -- which according to another sign was against their rules -- to his ear in the right hand while we traveled down the highway. I recommend driving yourself if you have the roughly $15/day it costs to park at the venues and want more flexibility in times. However, expect longer than the "2 miles" they quote being from the park entrance. That must be a measurement based on distance if you were able to grow wings and fly to it. No park is any less than 15-20 mins from hotel to their parking lot, without traffic. (Map the addresses, it's 6+ miles to each.)
- Official Description (provided by the hotel):
- This Kissimmee hotel is located just 2 miles from Walt Disney World Resort and is a Disney Good Neighbor Hotel. Enjoy the great amenities at this hotel in Kissimmee like flat screen TV's, quad charging stations, complimentary deluxe hot & cold buffet breakfast and complimentary scheduled shuttle to all major Orlando theme parks. Relax by the outdoor pool or whirlpool spa any time day or night, or have a drink at Barracuda Bart’s poolside bar. The hotel is close to Osceola Heritage Park, Silver Spurs Arena and Disney ESPN Wide World of Sports. Bring the family to Comfort Suites Maingate East where great memories are made! ... more less
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- Also Known As:
- Comfort Suites Maingate East Hotel Kissimmee
- Comfort Suites Kissimmee
- Comfort Maingate East
- Kissimmee Comfort Suites