The resort site photos on their web site are a very good representation of what you actually find when you get there. The grounds are clean and well kept. The condo itself was very clean and the beds were very comfortable and seemed to have been very close to new. The master bath was huge and well lit which made it a little surprising that the 2nd bath needed better lighting. The kitchen had everything needed for a family of 4 and would have been fine for at least 6. All appliances were in great working order. We were in building 9 and there was a laundry area with key card entry situated between the 2 condos on our level with free washer and dryer. Sharing the washer and dryer was not a problem. One for 2 condos was not bad at all. Furniture was expected Florida condo type. TV's had been upgraded to nice flat screens. I expect there will be more furniture and décor upgrades soon because the resort has been recently purchased by Diamond resorts. Our building was located right next to one of the swimming pools which was also very clean and well kept. Our screened in balcony overlooked the lagoon with fountain that is pictured on the web site. The staff was excellent and very accommodating. They were able to take care of our every need and always with a great attitude. This is a time share exchange resort so expect to be invited to attend a time share sales pitch, but there was absolutely no pressure put on us to attend. This was great because some time share resorts make it very hard to say no. I would have given this resort 5 stars but some of the furniture needed to be upgraded and the resort needs elevators. They make it clear on their web site that there are no elevators so I knew that up front. My family is healthy and able to climb stairs with no problem so I didn't think that would be a problem but wasn't thinking about moving in or out of a 3rd floor condo with a weeks worth of luggage and groceries. We made it up and down fine, but would have used the elevator to move in and out for sure. We probably should have packed lighter too!
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- Also Known As:
- Diamond Polynesian Isles Kissimmee
- Sunterra Polynesian Resort
- Sunterra Resort Polynesian Isle
- Polynesian Isles