I want to thank the whole staff at Seralago! My daughter and I spent a week in Kissimmee and was absolutely blessed to have picked this hotel! From the front desk staff to the cleanliness of the room. Very impressed! We were welcomed by Eleanor, a very friendly staff member who called us shortly after check in to make sure everything was ok with the room! The room was great! Very clean and welcoming! We got the King with a sofa bed and it is just as it appears in the virtual tour. There are two sets of buildings with rooms and each had a pool in the center. Music playing just loud enough that you can hear it while laying in the sun but not so loud that it interferes with conversation. One set of rooms had the volleyball court and the other had a Jacuzzi/hot tub. Towels were available at the poolside every day so you didn't have to worry about your own having to dry before leaving the area. The breakfast buffet was awesome. We ate there every morning to a different variety of foods and fruits. From cantaloupe and honeydew to watermelon and french toast sticks to pancakes, hot cereals, eggs, bacon, sausage, gravy and biscuits, hash brown. Juice, milk and coffee with a smile from Sami and Myreta (spelling? sorry!) as servers! Everyone was wonderful and catered to our needs in a genuine way. The dining area had a TV for kids and handed out coloring pages each day so the children had something to do as the parents finished their meals. Then they posted them on the walls. Quiet at night but one of the most kid friendly places we have ever stayed at! the lobby had a restaurant, bar, convenience store with foods and pizza, drinks and ice cream, etc. There is a ticket counter for discounted tickets to theme parks and an arcade for the children. No lifeguard on staff meant that the parents were with their children which allows for control on the children. Beach balls, mattresses, tubes and diving toys were all allowed in the pool which made the children that much happier to be in the pool. The water went from 3 ft to 9 ft in the deep end. Something for everyone with an outdoor poolside bar that serves snacks and drinks for all ages.
I can't say enough about this hotel! When we come back to Florida we will definitely stay at the Seralago. Close enough to the fun but far enough away to enjoy the lesser traffic. A mile and a half from State Hwy 4 right on Hwy 192 (W Irlo Bronson Memorial Hwy). Thanks to everyone who made us very comfortable and welcome in our stay. Jason, thanks for the pre-check in confirmation of everything and to the computer specialist that came to our room as soon as we called and got my wireless hooked up in no time! Every time I called the desk for something they were very fast to respond. All things I called about were easy fixes. Thought the light bulbs had burned out but come to find out, the cord that they were plugged into wasn't plugged into the wall well enough.
The only concern that I had about this hotel is that the bath mat in the room was like an air cushion once the water started to fill it. I almost fell a couple of times because it isn't stable under your feet. It is set very high like an overlay tub was put in when they remodeled or something. It sort of left a musty smelling odor but it wasn't enough to smell in the room. Just in the bath when the door was closed.
Thanks everyone at the Seralago!!
- Official Description (provided by the hotel):
- Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more less
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- Also Known As:
- Seralago Hotel Kissimmee
- Seralago Kissimmee