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“Nice” 4 of 5 stars
Review of Seralago Hotel and Suites

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Seralago Hotel and Suites
3.0 of 5 Hotel   |   5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746   |  
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Ranked #51 of 161 Hotels in Kissimmee
Ponce, Puerto Rico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice”
4 of 5 stars Reviewed January 24, 2012

If your looking for a nice and cheap place to to stay i definitely recomend this hotel.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank celi_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,007 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Douglasville, Georgia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 19, 2012

no 5 star location but definitely no roach motel eithter. rooms were surprisingly clean. no foul orders. no dirty sheets. no corrosion or rust on the bathroom fixtures (which is rarely the case nowadays). not the most appealing looking establishment when you first drive up to it but its definitely not an eye-sore. if on a budget, definitely a place worth considering.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank vaughanvc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 18, 2012

This hotel was great for the value and location. Short walk to old town and restaurants. Short distance from disney and highways. Quiet and very clean.

  • Stayed January 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jcardo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Lakes, Florida
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 17, 2012

This is your typical 2-3 star hotel, nothing fancy. Rooms could definitely use new furniture and better mattresses... depending on your position in the bed, the springs would poke me. The armoire was dirty. The TV was old. The room was pretty big, we fit 2 playpens, a twin size air bed in the room. Surprisingly the bathroom was spotless which made me happy :)
Fridge & Microwave were pretty new and well maintained. No safe in our room and maid service was pretty good. Overall Happy :)

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed January 15, 2012

Taking into account we spent some 50$ a room during Christmas vacation you cannot complain too much.
The room has seen better times, is a bit worn out but still decent. Safe is included.
Breakfast is a little scam, very little selection of food, even with "kids eat free" you end up paying 30$ for a family of 2 adults + 2 children because the beverage are expensive and tip is automatically added on the bill on the total cost (which is rude in my opinion, furthermore it's a buffet so waiters just bring you drinks and I would recognize tip on the drinks only). If you have a car, you'd better to drive West to the first light and stop at the breakfast buffet, we paid 16$ there for the whole family.
Some personnel at the front desk is not respectful, we were waiting for a baggage delivery to the hotel and one evening we simply asked whether the baggage had been delivered to the hotel during the day, it was impossible to get a reply that evening (security guy was not available to check and front desk girl simply didn't care about us and kept jokying with the front desk boy), and the following day it it took some hours to them before finding our luggage in one of their deposits. It was all the luggage we had and had been lost for a week by the airline, so we were quite eager to get it back.
Position is good, few miles from Disney and a lots of restaurants at walking distance and a nice amusement park ("Old Town")

  • Stayed December 2011, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Sticasale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 15, 2012

nice friendly place to stay while on holiday with my family! the staff are really helpful and friendly especially sammy. :-) Seralago is in a great spot close to the parks, very close to old town and loads of places to eat. We had a fab time here, when we was'nt at the parks we spent our time in the pool which my two young children loved x i would love to return x

  • Stayed October 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Toni O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 13, 2012

This is the worst hotel we ever stayed in our life. The front desk staff was very very unprofessional and rude. Room service was bad. We will never go back to this place ever again.

  • Stayed December 2011, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank roli p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Seralago Hotel and Suites

Property: Seralago Hotel and Suites
Address: 5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 161 Hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Official Description (provided by the hotel):
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee

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