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“Very Tired”

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The Palms Hotel and Villas
Ranked #88 of 152 Hotels in Kissimmee
Venice
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Tired”
Reviewed January 14, 2014 via mobile

Hotel is very old and tired. Requires a great deal of updating, requires better outside maintenance on a daily basis, (furniture, stairwells, sidewalks, exterior of buildings, landscaping). Outer buildings close to I-4 are very noisy due to traffic. Staff are pleasant.

Stayed January 2014, traveled as a couple
Helpful?
2 Thank E H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review, February 26, 2014
Thank for taking the time to post your comments. We are pleased that you choose to stay at our property with so many choices in the area. We realize the property needs updating and we are moving forward this year with renovations on all units. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
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keighley
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 30, 2013

We stayed from the 7th-21st December 2013. Check in was quick and easy, we had room 761
over looking the interstate the noise was no problem for us.We had 1 bedroom with 2 double beds and a sofa bed in the lounge, their were 2 tv's a large fridge freezer and a even larger microwave with a 2 ringed electric hob. The bathroom/ toilet was pretty large and the whole apartment was spotless throughout.The complementary breakfast was excellent and taken in the dining room next to reception. We could not ask for a better location close to 192,Old town,Celebration and Interstate 4 just minutes away. The staff were very friendly and helpful and would definetly return.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jonny15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ny
Level 4 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 29, 2013

The hotel is clean, quiet, the rooms are big and have a kitchenette and the breakfast is good. However, the closets are inside the bathroom which makes them useless unless you want you clothes to get wet, the room is a bit old and beat up and the hotel has several buildings with zero security. The doors are not locked overnight and anyone can get in. Granted the buildings are inside a complex, but still, unlocked doors are unlocked doors.

The really big problem is the shuttle. The hotel advertises a shuttle to Disney and Universal, but the schedule is awful. There is only one shuttle to Universal which leaves at 7:25 am and one that comes back at 7:45 pm. There are no shuttles for Disney between between 7:30 am and 10:30 am. After that they come once every 1.25 hours or so. The shuttle drivers pick up guests from several hotels so they fill up extremely fast and then you have to wait for another shuttle which may or may not come. When picking up from Disney, the drivers are unclear about which hotels they are picking up for, they allow guests to rush the shuttle so there is no order and you may get pushed back even if you've been waiting for an hour. The price for staying within the Disney resort is not much more if you get a good deal and it makes sense to stay there just to have the flexibility of Disney's shuttle schedule and the perks that come with staying at Disney.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AlisaP491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McEwen, Tennessee, United States
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 29, 2013

We bought this deal on Groupon , and definitely would stay again . We had no problem with the room or the service. This was a clean little place to lay your head down at night ,with plenty of room for a family of four. The pool and spa were very clean and a nice addition to the stay. The complementary breakfast was good , in fact better than some places I have stayed before that have one. We normally stay on Disney property but since we were not going to Disney this go around we chose to stay somewhere off property to save money but we were very pleased to find out this was a Disney Good Neighbor Hotel. The bed was even comfortable which in my experience is not always the case, I usually wake up with my back hurting , and everyone slept great! Would not hesitate to stay here again if we were in the area again especially for the price. As long as you are not expecting 5 star hotel at a 3 star price then you will be very pleased . The lady at the counter told us also when we checked in that they will even be doing upgrades to the place soon so that is another plus!

Room Tip: Ask for building 2 lower level was close to the pool !
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinez, Georgia
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 28, 2013 via mobile

Excellent location close to the parks. Breakfast is more than adequate and goes beyond the traditional continental breakfast with eggs, waffles, etc. the rooms are clean and and spacious enough for a family. We would definitely return and recommend to anyone visiting the Disney area!!

Stayed December 2013
Helpful?
3 Thank momoffour74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset
Level 6 Contributor
150 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed December 27, 2013

Booked via groupon 2 double beds in room, only received one, there were bugs in the room & I got a shock from faulty plug putting tv in, this place is a disgrace as is the breakfast, do not stay here. The location is ok for getting to parks, but otherwise this place is dirty & somewhere you wouldn't want to stay, ever

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ktnanci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kissimmee hotels

McEwen, Tennessee, United States
Level 5 Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 26, 2013

We bought a Groupon for this trip and this hotel on line. First time I ever done this, with no problems everything went well. The hotel was very close to ALL the main attractions from Disney to Universal Studios and transportation was provided, but we drove so we didn't have to leave early from the parks to catch it. I always check my room first before unpacking anything. I checked the bathrooms being cleaned, and yes I run my fingers down the tub & on the counter to check, and yes all was very clean. Next I check the rug for stickyness and that to was very clean, last but not least I roll the covers down & check the bed out, and all was clean :-) All lights, fridge, tv's were all working, even had a microwave in it, had no need for that but it worked as well. We were very comfortable in the bed and slept like a log, the room had no smells !! the breakfast that they provided was just fine ! Fresh and all areas kept clean !! I would totally recommend this hotel to anyone ! I have read mixed reviews on this hotel so yes I was a little worried about somethings. Sometimes you just gotta go yourself to check it out and I must say im glad I did because if we ever get to come down again guess where we are staying !! Oh by the way people, the pool was clean, and big & the hot tub was fantastic as well :-) very clean because you can smell the chemicals in it so you know when you can only stay in it for about 20mins before your eyes start to water up you know they are keeping the chemicals in it :-) You can't go wrong with your stay, From All The Brink Family that went ~ which was a total of 6 Peeps :0

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JenniferB553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel and Villas

Property: The Palms Hotel and Villas
Address: 3100 Parkway Blvd, Kissimmee, FL 34747-4526
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palms Hotel and Villas 3*
Number of rooms: 156
Official Description (provided by the hotel):
As an Walt Disney World Good Neighbor(R) Hotel, The Palms Hotel & Villas wants to be your home away from home. When traveling for business or pleasure, we offer the ultimate in convenience, comfort and value.The Palms Hotel and Villas offers great accommodations, where you will have everything you could possibly need during your stay. With 125 condominium style one and two bedroom suites, our hotel is the perfect fit for everyone's sleeping needs.Relax and unwind by our large crystal clear swimming pool, whirlpool, children's pool, sun deck, basketball court, game room, beautiful gazebo areas with picnic tables and gas grills. Wireless internet is available in all rooms. Deluxe Continental Breakfast and Scheduled Shuttle Service to Walt Disney World(R) Resort. These are just a few of the many features that will make your visit a memorable one. ... more   less 
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Also Known As:
Palms Hotel Kissimmee
The Palms Hotel
Palms Hotel Villas

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