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“Great Hotel” 5 of 5 bubbles
Review of Maingate Lakeside Resort

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Maingate Lakeside Resort
Ranked #94 of 153 Hotels in Kissimmee
Myrtle Beach, South Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed March 14, 2013

This hotel is an excellent place to stay at while visiting Disney World. They excepts Pets and the rooms are keep up. Sometimes when you have pets allowed at a hotel it seems to be in bad conditions. This one was great and they even have a dog park so your dog can if you wish meet other dogs.

The workers were outstanding and had no problems at all for our 5 day stay.

They have a great buffet breakfast for $7.95 with a discount if you are a senior. It had everything on it that you would ever want for breakfast. If we go into Kissimmee again I would stay at this hotel we were very pleased.

Room Tip: We have two small dogs and it really was nice to be right near the dog park. It is always nice for...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 17, 2013
Dear Barbara H: Thank you for staying with us! We are delighted to see you enjoyed your stay, your guest room, and breakfast buffet! We hope to see you and your little companions again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,435 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (362)
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English first
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed March 14, 2013 via mobile

I stayed here in March 2011. Was an ok place for the money. It was a Best Western. So I booked again for April 2012. What a difference in a year. Disgusting room. Not clean at all. Looks like transients lounging by the pool. Stay away from this one.

  • Stayed April 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank jpb440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 17, 2013
Dear jpb440: We apologize for any troubles encountered regarding your stay 1 year ago. We have since undergone management changes at the resort and making continuous improvements. We would certainly invite you back to give us a third chance to see the difference. Thank you!
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Travelers are raving about these Kissimmee hotels

wales
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed March 12, 2013

I've stayed here about 10 times over the last 5 years. Much of the building and decor hasn't changed in that time. In two separate stays of 8 and 7 days this time, I'm still here,
my experiences have been mixed.
Reception staff are generally friendly and welcoming, there are exceptions however and some can appear to be brusque if not rude. Check in is 3pm and this is an area where you take pot luck. I arrived at 1pm on my second visit, stated I was early and was told no problem and checked in immediately. However I've witnessed many situations where guests loaded down with luggage arriving before 3 are turned away.
My two big bugbears are the resort fee, this is questioned by almost everyone and is maybe a reason staff are sometimes rude. Just be honest and include it in the price. This us a motel, not a resort, and a motel which could do with more than a lick of paint in most areas. My other complaint is the lack of wifi in any area except the lobby. Wifi in rooms is advertised but just doesn't exist. The wifi in the lobby is very restricted too and if more than a handful of people are using it the server is full and you can't log in. Spending one days resort fee would surely solve this problem and improve guest satisfaction.
Another thing to beware of is the timeshare desk in the lobby where all guests checking in are directed after check in. The lure is cheap attraction tickets.
There are positives, even including the resort fee this place is cheap. It's very close to Disney and only a short drive to Seaworld and I Drive. There are a multitude of restaurants within walking distance. Also a supermarket 5 minutes walk away and a Publix and Target a five minute drive away.
Rooms are generally serviced daily although some housekeepers seem to think they can knock and knock and make a lot of noise which is annoying if you're having a lie in.
To summarise, spending a little money on wifi, being honest about the resort fee, and some staff training would make this a better place to stay. I hope the new management take note and make changes. Me, I'll probably come back anyway.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank cindyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 17, 2013
Dear cindyfan: Thank you for staying with us over the years and thank you for your review. We absolutely appreciate your comments and can understand why you may feel this way. We are working on improving our facilities including the WIFI. Our resort fee covers amenities such as recreation at the hotel, theme park shuttles, kids eat free program (with paying adults), in-room safe, and local calls. We appreciate your staying with us over the years and certainly hope there will be many more visits to come. Thank you and see you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed March 12, 2013

First thing this so called resort is off the road. And the sign for it is so small that we missed it and had to ask other hotels where it was.The look of the hotel is run down and in a bad need of a face lift. The worker we asked was rude when we asked if we were in the right place. He said where do you think you are? Don't you know!. The room is a joke there is no wi-fi in the room,only in the lobby. The refrigerator smelt so bad that we thought a animal died in it. Asked for someone to come and clean it,but no help.(We asked twice).The bath room is so small, that if you are clostrophobic you would not be able to shut the door. I am clostrophobic. There is a $10.00 resort fee, don't ask me for what. There is no resort feeling to this place. We ordered food from their pizza hut and it even was messed up. We will not stay here again. It is in bad need of repairs.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank lone_knight_watcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 17, 2013
Dear lone_knight_watcher: Thank you for your feedback. We appreciate your comments and take them seriously. We are currently working towards restoring WIFI in our guest rooms and currently offer WIFI in our lobby. Our resort fee covers amenities such as: Theme park shuttles, kids eat free program (with paying adults), free local calls, mini-golf, basketball, and in-room safe. Thank you for staying with us and we do hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 12, 2013

Room was clean and spacious, nice dinette area to play cards, and the bed was comfortable. Also made great use of the fridge. The staff was friendly and provided extra pillows and coffee. Breakfast buffet was excellent, they even fried my eggs the way I wanted, and the cook and servers were very friendly. We also enjoyed the bar, pool table and kareoke. However, I was disappointed that there was no wi-fi in the room, and had to go to the lobby. The grounds needed cleaning up too.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 17, 2013
Dear B M: Thank you for your review! We are happy to see you enjoyed your stay, especially our friendly staff, bar, and breakfast buffet! We appreciate your feedback and look forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
85 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed March 11, 2013

I came in at 2 and was told to wait until 3. Employees are surly to smiling. The room had no microwave and theW I-Fi ,which is advertised as in every room, was only in the lobby. A long distance call is charged at an operator assisted day rate plus 60 percent surcharge. Local calls are free. For the inconvenience of not having WI-FI in the room everyone is charged an automatic $10 resort fee. This was in addition to what I had already paid for my reservation.The door latch lock was torn to pieces. After I called the desk, they did come out with a new lock attachment. If you can get the room for less tan $30 through priceline, the rate is fair. This used to be a Best Western. The Best is definitely missing.There is a CiCi nearby where you can get a pizza buffet for $5.99.There is also a Walgreens next door. Use Mapquest and print out the map. My GPS (gypsy lady) could not locate the hotel.Very few of the businesses have addresses on them.

Room Tip: Try to get one without the rip off resort fee.
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  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank notmuchifnotDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 17, 2013
Dear notmuchifnotDutch: Thank you for your review. We understand with you feel this way. We are working very hard in getting our WIFI back into the guest rooms. We currently offer WIFI in the lobby area. We appreciate your feedback and certainly hope you may decide to stay with us again in the future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Juana Diaz, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 7, 2013

I stayed 4 nights in the hotel, good service, has some pharmacies, restaurants and shops. The Disney parks are 15 minutes.Ms. Stellita Ortiz gave us a warm welcome and helped us at all times, very good employee. Thanks Stellita. I recommend this resort ..

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohnMatias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maingate L, Director of Operations at Maingate Lakeside Resort, responded to this review, March 8, 2013
Dear John Matias: Thank you for your review! Stella will certainly appreciate your kind comments... Please come back again real soon and have another wonderful vacation with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maingate Lakeside Resort

Property: Maingate Lakeside Resort
Address: 7769 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #94 of 153 Hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maingate Lakeside Resort 3*
Number of rooms: 475
Reservation Options:
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Also Known As:
Maingate Lakeside Hotel Kissimmee
Best Western Hotel Kissimmee
Best Western Lakeside Kissimmee
Best Western Kissimmee
Best Western Lakeside Florida
Kissimmee Best Western
Best Western Lakeside Orlando

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