All negative experiences:
- Room: dirty, the carpet is old and filthy. We actually saw cockroaches running inside the room. A hinge on the wardrobe was broken.
- Bed: we found hairs in our beds when we checked in, and saw some yellow marks on the bed sheet. It seems that the janitors only tidy up the bed and didn't change linen after the last guests left. There's no comforter, just a thin, old blanket.
- Bathroom: very small. We saw dead bugs inside the toilet bowl and the bath tub when we checked in, the shower head is also very dirty. The towels also look old and rough.
- Building: quite old, no elevator, so if you stay at upstairs, you need to carry up your luggage yourself. When we first checked in, the room keys didn't work, we had to change to another room.
- Resort fee: the $10 per day resort fee is among the highest in Orlando, but you don't get any service worth that amount of money.
- Worst part: lying about Internet access -- The hotel description on Priceline.com says that "All 475 rooms feature plush bedding, roomy work desks, free Wi-Fi, ..." But the truth is, there's NO Internet in any of the rooms. It's only available in the lobby, which is very far from guest rooms. And even inside the lobby, the WiFi signal is very very weak. Furthermore, even when the computer was finally connected to the WiFi network, I couldn't connect to outside Internet. This caused us a lot of inconvenience, because we needed the Internet to find maps and places to visit, and to stay connected with family and friends during the holiday season, ...
- Front desk staffs: showed no courtesy at all.
AVOID THIS HOTEL!!!
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- Also Known As:
- Maingate Lakeside Hotel Kissimmee
- Best Western Hotel Kissimmee
- Best Western Lakeside Kissimmee
- Best Western Kissimmee
- Best Western Lakeside Florida
- Kissimmee Best Western
- Best Western Lakeside Orlando