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1,307
1,111
588
291
247
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61 - 66 of 3,544 reviews
Reviewed 3 weeks ago

The hotel room was wonderful – very spacious with a nice view of the lake. However, when you walk in the front door, there is a door to your left that is bolted and locked. You could hear everything in the next room as if they were in the same room with you. It wouldn’t of been a problem except that there were several children screaming nearly 12 to 14 hours a day – and I don’t mean crying. I mean screaming like they were being murdered. It ruined the trip as they started early in the morning and woke us up. I called management and they had no other rooms available so we had to use earplugs in order to sleep.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Happiness623724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded 2 weeks ago

Greetings from Star Island,

Thank you Happiness623724 for taking the time to share your experience. We are glad that several parts of your stay met or exceeded your satisfaction especially the nice comments about our property. Please accept our apologies for any uncomfortable situations you experienced. Again, thank you for reaching out and we hope to provide a more pleasant stay in the future for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Fabulous resort. Loved the large whirlpool tub. Great amenities and great location. We went to Old Town for Saturday Night Cruise In and shopping. Froggers had delicious fish tacos. Enjoyed Cuban sandwich attend Havana Kiss Cafe.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded 2 weeks ago

Greetings from Star Island,

Thank you Ann D for taking the time to write a review. We are so glad you enjoyed our resort and property amenities. We're also happy to hear that our location worked so well for you. Come back and see us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Great one bedroom, really homey feel to it. Pool area was amazing. The whole place did have a resort feel to it. Look forward to going back real soon. Had a one bedroom with a small balcony full kitchen.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Armed Forces Vacation Club
Thank OnAir05641407890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded 2 weeks ago

Greetings from Star Island,

Thank you OnAir05641407890 for taking the time to write a review. It sounds like you really enjoyed our pool and we are especially happy that you had no complaints. We look forward to your return.

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Reviewed 3 weeks ago

The resort was just awesome. The rooms were very clean and the the resort offered so much to the residents. The pool was very nice and clean . We played bingo and attended the ice cream social which was wonderful;

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Explore587843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded 2 weeks ago

Greetings from Star Island,

Thank you Explore587843 for taking the time to review our property. We take great pride in our accommodations and love that you had such a wonderful experience! Your kind words are greatly appreciated and we look forward to welcoming you for your next visit.

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Reviewed 3 weeks ago

We enjoyed our stay at Star Island. We had a lovely one bedroom condo with full kitchen. It had everything we needed. The resort was large and lovely. Everything was very clean! We enjoyed the pool everyday. Lots of activities for children. Want to back again!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Global24063453125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded 2 weeks ago

Greetings from Star Island,

Thank you Global24063453125 for taking the time to offer a review of your stay with us. We appreciate the compliments and are thankful that you enjoyed being here. We look forward to having you visit us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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