We came in on an exchange of my sisters condo in Maine, Check in easy staff very helpful and friendly. A little pushy on the resort 90 min. talk after we told them we had no interest. We received a phone call 3 times within the week telling us what time our apt was which we ignored. We had both an a and b unit which was wonderful accommodations big kitchen, living room and a nice patio; we were on second floor. We enjoyed the grounds: fountains, walking paths, 2 great pools, the evening special meals and karaoke were a blast and we enjoyed the poolside activities also. Walking distance to shopping and entertainment.
We were disappointed in the ONE tiny little hot tub which served only 8 people for the whole big resort area. It was a bit chilly and we would of loved to spend time enjoying a hot tub but always full and mostly filled with kids anytime of the day. You cannot pay with cash at bar(and the add a 18% gradtitudy automatically, which we weren't sure was tip or resort making extra money) and the extra special meals have to be put on your room card. We prefer paying cash for our drinks and food items. We had lots of feral cats around our building we heard them most nights and early mornings we walked by a few that would hiss at us they were mangy looking and injured from fighting, I love animals and wondered why they weren't caught and taking to a shelter plus as a grandmother I wouldn't have wanted any of my grandchildren walking by the cats unknowing if they would attack. I was surprised that the cats were allowed on grounds. Overall we had a wonderful relaxing stay.

Resort was very nice and clean with plenty of things to do. You could stay busy here without even going to the parks. We had a great time and would stay here again. This was actually our second time staying at Star Island and we enjoyed both visits very much.

We are staying here now. I want to say from the moment we got here the staff has tried to be very accommodating. Alexis went out of her way to make sure our stay was wonderful. We have stayed many tines and have loved every minute. Last night we had a noise issue with a neighbor and we called to ask them to tone it down a bit. We get It’s vacation time. The security officer was so kind and helpful trying to figure which unit the noise was coming from. They found it and the people did tone it down The young man at the pool early we have seen many years. Always polite and helpful. That is the kind of treatment you get when you stay here. We look forward to the rest of our stay. Star island is number 1 in our book. Be well everyone and happy vacationing.