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Reviewed March 6, 2018 via mobile

Clean large rooms. Quick service upon request. Large resort feels in the middle of nature with all kinds of birds, squeirls, lakes and gator in the lake. 2 categories of rooms: A & B. All A type have 1 bedroom, a bathroom and sitting room with sofa bed and fully loaded kitchentte, but viewing the parking lot and windows can't be opened. All type B have same rooms plus terace (or balcony) and facing gardens or lakes, which costs additional 30 to 40 per night.

Date of stay: February 2018
Trip type: Traveled with family
1  Thank Ihab S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded March 30, 2018

Greetings from Star Island,

Thank you isalem685 for taking the time to write a review and for sharing your experience. We hope you come back to visit us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

The accommodations for our family of 4 adults and 4 children ages 5 to 12 were excellent. We had three bedrooms and a 2 queen sofa beds, providing flexibility. The kitchen was well equipped with full range, microwave, coffee maker, dishwasher and full refrigerator. The location was away from the tennis courts, noisy pool and recreational area which was perfect since we needed a good night's sleep after a long day at Walt Disney World. We had difficulty with our air conditioning but when we reported it to the resort it was repaired the same day. We expected our towels to be replaced midweek. When this did not happen we requested a towel exchange but had to ask for it a second time. The dishwasher needed to be secured in place as the screws were loose. There was a small clothes washer and dryer in the unit which were well used with such a large family.

Room tip: Our 3 bedroom suite provided great accommodations for our family of 8! The master bedroom included a large Jacuzzi and separate tiled shower. The flat screens were updated as were the furnishings.
Date of stay: February 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank kandjawilson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded March 30, 2018

Greetings from Star Island,

Thank you kandjawilson1 for taking the time to write a review. We are glad that you enjoyed your accommodations and that you found our location perfect for your Disney fun. We would be thrilled to have you as our guest again soon.

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Reviewed March 5, 2018

Clean, good size rooms, pool bar, mini golf, lot's of seating by the pool, movie night under the stars.can't wait to return.friendly staff, plenty to do, bingo, karaoke dinners every night very reasonable

Date of stay: January 2018
2  Thank queenofspades58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded March 30, 2018

Greetings from Star Island,

Thank you queenofspades58 for taking the time to share your experience. We appreciate your kind words and are thankful that you enjoyed being here. We look forward to having you visit us again.

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Reviewed March 4, 2018

My wife and I have stayed at Star Island when it was just us and we have also brought our kids and grandchildren. This week my son was staying their briefly on his first vacation since graduating from training with the US Navy. He had requested to get an early check in and everyone was very accommodating. His room was ready when he arrived and he was able to get an extra full day of enjoyment before heading back.
The staff has always been wonderful at Star Island and this incident more than confirmed our already positive experiences.

Date of stay: March 2018
Trip type: Traveled with family
2  Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded March 30, 2018

Greetings from Star Island,

Thank you Todd D for taking the time to review our property. We love hearing that you have been coming here for years! We sincerely appreciate your compliments and look forward to your next visit.

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Reviewed March 3, 2018

The property needs updating. The rooms were clean but in need of a major overhaul. The king bed we slept in was comfortable and the square footage of our suite was fine. The 2nd-floor deck we had was nice. We were told updates are on the way, when they happen we would return to this property.

Date of stay: February 2018
3  Thank jaybird10464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this reviewResponded March 30, 2018

Greetings from Star Island,

Thank you for taking the time to offer a review on your stay with us jaybird10464. We are happy that you enjoyed your stay and your accommodations. Please accept our apologies for disappointing you in some aspects and we will address those issues in a positive way. We hope to have the pleasure of welcoming you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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