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Star Island Resort and Club
Ranked #22 of 155 Hotels in Kissimmee
GreenLeadersSilver level
Reviewed February 2, 2014

We have stayed at several different Marriott properties and would rather choose the Star Island as the staff are THE FRIENDLIEST and we feel so comfortable with the smaller, homier atmosphere. The king size bed and pillows are so comfortable; kitchen well appointed; clean rooms; meticulous upkeep of the grounds and pool. Scott provides great music at poolside and warmly welcomed us the 1st time we stayed here. All the staff greet you with a smile and provide the best customer service! We love to frequent the bar for Karaoke night! Dustin is THE best KJ and fosters a very positive atmosphere! We believe music is so important and we love his genuine heartfelt encouragement and support for all those that participate; young to elderly! He is such a wonderful person that we've had the privilege to meet! We've met people from all over the world that share our same thoughts. We sincerely hope that Star Island continues to provide their customers with the same stellar services that they've been providing for years. Kudos!

  • Stayed: December 2013, traveled with family
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Thank W P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded February 3, 2014

Hi Wendy,

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding our friendly staff. We feel it is important to recognize when Count On Me service has been provided to our guests. We are glad you enjoyed your unit accommodations as well as Karaoke night. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,582 - 1,588 of 2,567 reviews

Reviewed February 1, 2014

We enjoy coming to Star Island. We have especially enjoyed Lerilee Carfagna at the front desk. She has been so friendly to us. Her greeting when we returned made us feel so good. Also we like the service and the quiet surroundings here.



  • Stayed: February 2014, traveled as a couple
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Thank Floyd C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded February 3, 2014

Hi Floyd,

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding Lerliee. We think it is important to recognize when one of our employees has provided Count On Me service. We look forward to your next visit.

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Reviewed January 31, 2014

Kudos to Mildred Alvarado who arranged new accommodations for us when our unit developed a leak in one of the bedrooms. Very professional. Likewise, to Sri Lawson, who attended to us for the final arrangements.

  • Stayed: January 2014, traveled as a couple
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Thank L. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded February 3, 2014

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding Mildred and Sri. We think it is important to recognize when Count On Me service has been provided to our guests. We look forward to your next visit.

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Reviewed January 30, 2014

This place is not the Ritz, but it is a very comfortable small condo for a weeks stay. Unit was clean, quiet and fully stocked with dishes and cooking utensils. Grocery store, Walmart & Target very close but not within walking distance. Hotel staff was very friendly and problems with my unit were resolved immediately. The only reason I did not give it a five was because you had to go to the Wyndham sales people to get your parking pass. You are coerced into signing up to attend a timeshare sales pitch. I signed up, didn't show up and was hounded that day by the sales rep.

Room Tip: If you're just a couple a B unit would be sufficient. If you have a family you need and a side u...
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  • Stayed: January 2014, traveled as a couple
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded February 3, 2014

Hi Sarah,

Thank you for taking the time to provide this review including some area information for future guests. We appreciate your kind words regarding our staff. We apologize you had to spend even a minute of your vacation dealing with unit issues, but we're glad these were resolve immediately by management. We also apologize for any frustrations regarding the tour. We value your feedback as this helps us to improve in many ways. We look forward to your next visit.

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Reviewed January 29, 2014

My very positive comment is about the service provided by Veronica Luna, a representative in the Owners Services Dept.at Star Island Kissimmee. My wife and I are from Pennsylvania and have been to Star Island three times within the last year. Veronica has always assisted our needs including getting us in the same unit in a building with an elevator for as many as six weeks at a time. Veronica has confirmed back to me within a day or less whenever I had a request. Recently Veronica has talked on our behalf to the front desk management to get us into a larger unit for the remaining three weeks of our stay due to an error made within the Star Island staff. Veronica is always courteous and professional during our conversations. Please use this communication as a means to acknowledge the professionalism and dedication that Veronica Luna provides. Any recognition, or consideration for advancement is certainly in order.
Paul Honicker, Wyndham Vip Gold Member.

Room Tip: Buildings with elevators are important for more mature (older) members.
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  • Stayed: January 2014, traveled with family
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Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded January 30, 2014

Hi Paul,

Thanks so much for reaching out to provide this great feedback. We appreciate your kind words regarding Veronica's amazing service. We think it’s important to recognize Count On Me service when we see it. We look forward to your next visit.

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Reviewed January 28, 2014

Upon checking in we had a small problem with our reservation. I inadvertently booked a studio. Michael the front desk manager did some magic and found us a one bedroom! Amazing service. Bonizum (the guest runner) even helped us with the luggage! Very satisfied!

Stayed: January 2014, traveled with family
Thank Roger O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded January 30, 2014

Hi Roger,

Thanks so much for reaching out to provide this feedback. We apologize you had to spend even a minute of your vacation dealing with a unit mix-up, however we are so glad Michael was able to fully resolve the issue. We look forward to your next visit.

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Reviewed January 28, 2014 via mobile

Great location and clean clean clean. Everything is here. An oasis in the city. Check for deals. They can be found most of the time. If not pay and enjoy. Well worth it. Family friendly but for adults too.

  • Stayed: January 2014
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Thank Dorrie1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded January 30, 2014

Hi Dorrie,

Thanks so much for providing this feedback. We appreciate your kind words regarding the cleanliness of our resort. It sounds like you had a great vacation. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kissimmee
#5 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#10 Top resorts Hotel in Kissimmee
#18 Family Hotel in Kissimmee
Price Range: $91 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Star Island Resort and Club 3.5*
Number of rooms: 466
Official Description (provided by the hotel):
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort

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