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Reviews (2,846)
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Reviewed November 8, 2013

Very nice room. Excellent location. Beautiful grounds. First rate staff. One in particular, Front Desk Agent Marta Grobelska, went above and beyond to ensure our visit was an exceptional experience. Would highly recommend Star Island Resort to travelers visiting the Kissimmee area.

Room Tip: 1 bedroom "B" sides are fantastic.
  • Stayed: November 2013, traveled as a couple
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1  Thank 817patb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded November 10, 2013

Hi Pat,

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are so glad you enjoyed the unit and resort accommodations. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

We had a great stay. Clean rooms, spacious, so bummed we only were staying for a night. Staff was so friendly, Marta at the front desk gave my son some tokens for the game room so me and her could handle my check in. We were super impressed and will stay again. Next time it will be longer.

  • Stayed: November 2013
    • Value
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3  Thank Mortgagechic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded November 8, 2013

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding our service and will share them with our staff. We are glad you enjoyed our spacious units and that your son enjoyed the game room. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

We own 2 weeks and have never been disappointed. Very clean and staff is always friendly and helpful. One standout employee is security officer James Maruffi. "Jimmy" is a friendly outgoing employee who always takes the time to make you feel welcome. The nature of his position which he handles with the utmost professionalism never stops him from being helpful, courteous, and making a dedicated effort to ensure that our stay is a safe and pleasant one. James is a credit to Star Island and we always look forward to seeing him.

Stayed: October 2013, traveled with family
2  Thank Yankeesfan_Doug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded November 8, 2013

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding our services and will share them with our staff. We are glad you have always enjoyed your visit to our property. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

I would like to compliment one of your employees, Amanda Pimental, for the excellent service she provided us. We are an owner but for some reason our reservation did not appear in the computer. However, we did have the confirmation and Amanda made sure our stay was most pleasant. We were highly pleased with the professional manner in which she handled the situation. Such great customer service is to be commended.
Thanks again for a great vacation.
Amy A.

  • Stayed: November 2013, traveled with family
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1  Thank barbara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded November 5, 2013

Hi Barbara,

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share this with our staff. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

As an owner, I have a certain unit number, but asked at registration if we could trade for a unit on the 1st floor due to medical conditions of some of the guests joining us this year. Front Desk Agent Tania Lopez was extremely efficient and helpful getting us another unit on the first floor. She was not distracted by numerous interruptions and continued working our request to a positive outcome. She was the epitome of customer service and it was very much appreciated. Her helpfulness allowed me and my family to enjoy our family reunion safety and comfortably.

Room Tip: There was some gritty substance on the back of the kitchen counter that we had to clean prior to cooking in the kitchen area.
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ChiefLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubWyndham, Social Media Team at Star Island Resort and Club, responded to this reviewResponded November 5, 2013

Thank you for taking the time to provide this feedback. We appreciate your kind words and will share this with our staff. We are so glad you enjoyed the unit accommodations during your family reunion. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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