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“Fantastic”
Review of Coral Cay Resort

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Coral Cay Resort
Reviewed September 19, 2012

We stayed here from 19th Aug for 2 weeks with our 6 & 4 yr old. Having read some reviews prior to our holiday I was a little apprehensive about staying at Coral Cay but I can only assume that some people like to complain for the sake of complaining as everything was fab. The accomodation was bright, airy and spacious with a fully equipped kitchen (including dishwasher/washing machine powder) and plenty of spare linen and towels were provided. The pool area was great and the kids absolutely loved it whilst the Cinema room was perfect to pass time during a rare storm. Coral Cay is situated in a really peaceful area which was perfect for escaping all the mayhem of the parcs. We had a fabulous holiday and will definitely be returning in the future. Thanks so much for a great stay. Catherine Bednall.

  • Stayed: August 2012, traveled with family
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8  Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded September 21, 2012

Thank you for sharing such lovely words about your stay! We are excited to hear that you enjoyed our accommodations, the fully equipped kitchen, and other amenities! We're also glad you and your children were able to take advantage of our pool and Cinema Room. We can’t wait to have all of your stay with us again for some more Orlando fun in the sun!

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374 - 380 of 630 reviews

Reviewed September 7, 2012

This was an excellent place to stay. Far enough away to be away from the hustle and bustle of the parks but not too far so you are not travelling forever to get to them. On arrival we were welcomed by the excellent staff who gave us all the details we needed to enter this gated community and to enter our townhouse. On entering our house we could not have been more pleased. The house was extremely well equipped, very clean and light and airy. The hot tub at the back was lovely at the end of the day and was maintained by the maintenance team at least once (but we think it was twice)throughout our week stay. The living room chairs were showing a few signs of wear and tear but to be honest you have to expect a certain amount of wear and tear on rental houses. the wifi was much appreciated to keep in touch with loved ones at home. We arrived on 20th august 2012 and left on 6th september 2012 and it was just me and my partner. Although we did not use the upstairs rooms it will be an ideal location if we need to come back with a few family/friends. I would definately recommend this resort to friends and family and anyone reading trip advisor. I would like to thank the team who care for these homes and give people like us a luxury feel to our stay. Got more for our money than i am sure many others have paid. Would love to come back....watch this space

Room Tip: As these are town houses i am guessing they are all the same but if you can ask for one of the centr...
  • Stayed: September 2012, traveled as a couple
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2  Thank 94Sue94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded September 10, 2012

Thank you for taking the time to share such a detailed and kind review with us. We are very glad to hear that you enjoyed your stay! It sounds like you had a wonderful vacation while enjoying our accommodations. We would love to see you and your partner back with your family/friends in the future.

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Reviewed September 5, 2012

Stayed at Coral Cay August 2012, Arrived 6.30 pm, very tired and Hungry, check in was less than 5 mins,Accomodation was fantastic, Bright Airy and Clean, some of the lounge furniture was stained, but nothing to really complain about, Had a 3 Bed 3 Bath town house, Hot Tub WiFi , Games room, fully fitted Kitchen inc Washer/ Dryer ample extraTowels and Bed linen supplied.. Air con failed after 4 days but was fixed within 2 hours of reporting. Staff polite and very helpful bonus was gated complex,giving you a feeling of extra security, extremley spacious,accomodation will definatley use again on next trip to FL, and would recommend without question.
Yvonne Hird. Staffordshire UK

  • Stayed: August 2012, traveled with family
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2  Thank Yvonne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded September 6, 2012

Hello, Yvonne! Thanks so much for sharing your review of your stay at Coral Cay Resort with us! We’re happy to hear that you enjoyed our accommodations. We appreciate your kind words about our staff as well. It’s always nice to hear that our guests are pleased when they stay with us. We look forward to hosting you again soon!

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Reviewed August 29, 2012

We stayed here in oct 2011 for two weeks,
We had one master suite, one large double room, a twin room and a play room with tv, football table( no ball) couldn't play and sofa bed. We had a hot tub only used once but was good. Kitchen was well equipped fridge even had filtered water so we didn't need to buy bottled water. It was a good location 10 minutes to restaurants, 20 to Disney.
Previous year we stayed in a standard villa which was bigger but further away same price when we booked the holiday.
There was only one fault we booked a cot and they didn't supply one so first night I had to sleep with my 3 month old with cushions all round bed luckily she couldn't move around. We don't know who's fault it was. I complained to both virgin and coral cay. Next morning they bought one straight away and didn't charge us we were supposed to pay a hiring fee they did apologise. I had read some reviews that said it was out of the way down a lane but I don't think you would stay in a villa without a car as with most villas you need a car. The other thing is there is a trailer park on other side of the small road it didn't bother us but some may be bothered. As far as we were aware only people with a security gate code can get in to the complex as we had to enter it every time.
The other thing I would mention is the clubhouse and reception is only open till 5pm and the clubhouse is more of a room to sit in than a clubhouse we only went in there to use the free wifi as you can only use it close to the clubhouse and it was a useful place to sit on last day after checking out and waiting to go to airport.
Overall I would go again

  • Stayed: October 2011
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1  Thank 356kw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded August 30, 2012

Thank you for your comments and helpful suggestions related to your stay with us at Coral Cay in October of last year. Your time is valuable and we very much appreciate you taking a few minutes to help us improve our resort. Our apologies that some of your requested amenities were not in place when you arrived! We are pleased to report that our clubhouse hours were expanded several months ago and it is now open daily until 9:00 p.m. for the enjoyment of our guests. Thank you again for your comments and suggestions and we hope to see you again at our resort!

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Reviewed August 26, 2012

Arrived at 6pm (checkin is 4pm) and place not ready until 6.30pm. We were in 2344. Booked through Virgin and not the expected standard.

They may as well not bothered as still not clean, shower gel down sides of baths, floors were dirty and made feet black, carpets and sofas were stained, and found a bra in a bed room, so now way was this cleaned.

Hot tub did not work, until day 3 when we found it on, asked office how to turn off and they said leave as they had just fixed it, they did not tell us it was broken but this showed they knew.

We had hundreds of those little bugs but got used to putting food in microwave of fridge.

Only found out on return we should of had a play station (which we did not have one) and football table had no ball.

Three days before we left found a hornets nest which we told office about and they said would get sorted next day, when we checked out it was still there,

  • Stayed: August 2012, traveled with family
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5  Thank TerryT70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded August 27, 2012

Thank you for sharing your review. We apologize for not meeting your expectations, and will share your experience with our management team. Our guests’ experiences are extremely important to us, so hearing that you did not fully enjoy yourself is very troubling. We hope you will give us the opportunity to show you our true potential in the future.

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Reviewed August 15, 2012

We booked Coral Cay via Virgin Holidays – unusually without first checking Tripadvisor. Having later read the reviews it was with great trepidation that we arrived at our destination. However our worries were completely unfounded – we have returned from a thoroughly enjoyable stay and would certainly return.
Our villa was spotlessly clean, well-furnished and we had everything we needed to make our stay as pleasant as possible. (Thank heavens there wasn’t a football table in the spare room – just a sofa and TV!)
Coral Cay is a gated community which is very quiet and appears to be safe and secure – on no occasion did we have reason to think otherwise, either on the complex or in the surrounding area – all the residents we came across were quiet and pleasant. We didn’t use the pool because we were out almost all day – but if we had, other users, whatever their age or nationality would be expected – if we had wanted exclusive use, then we would have chosen a villa with pool!!!
The 192 is about half a mile away (tip: when leaving the complex gates go straight over rather than turning left – this cuts off a good couple of miles of your journey to Disney). This area borders on the more local residential areas of Kissimmee – but we hardly saw a soul. Our choice of store is Publix – and there are a couple of these on the 192, along with numerous places to eat.
There were minor signs of wear and tear in the house – but this is to be expected, especially as the stairs and upper rooms have beige carpeting – it would be petty to comment about these which are obviously caused accidently by other users.
Having read such polarised comments about Coral Cay I wonder if the house allocations are done by various letting agents – we certainly were delighted and will return.

Room Tip: Don't be put off by the poor reviews - as far as we were concerned they were totally unfounded!!
  • Stayed: August 2012, traveled with family
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4  Thank Lightning5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded August 16, 2012

We appreciate your great review! Thank you for sharing your positive experience with our property. We’ll be sure to pass your travel tips along to our visitors in the future! We’re looking forward to your return!

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Reviewed July 24, 2012

My family and I recently booked a stay at the Coral Cay. We were very please with our stay. The Coral Cay staff were very polite and eager to help. The movie theater, the pool, the hot tub, and just the general location of the resort were a plus when we were not at the theme parks. My daughter even wanted me to mention that she was delighted to see that a jigsaw puzzle was available in the townhouse that we booked. I would say the best part of the whole trip was that we received more than our money's worth. I can see that we will be lifelong members of the Coral Cay family because every time we plan to visit Florida here is where we will stay. THANK YOU!

  • Stayed: July 2012, traveled with family
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2  Thank tydavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this reviewResponded July 25, 2012

Thank you for taking the time to review our property! It pleases us to hear how much you enjoyed staying with us, and that your vacation was fantastic! We are so excited to add you to our Coral Cay family!

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Additional Information about Coral Cay Resort

Address: 2300 Caravelle Cir, Kissimmee, FL 34746-5806
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #21 of 63 Specialty Lodging in Kissimmee
Price Range: $99 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coral Cay Resort 3*
Number of rooms: 5
Official Description (provided by the hotel):
Fabulous new gated resort located minutes from Disney!! Unique selection of 3 & 4 Bedroom town homes with private enclosed hot tub. Guests have exclusive access to clubhouse with cinema, arcade and billiard rooms, and business center next to the outdoor pool and spa. Located throughout the property are jogging trails and 2 children's playgrounds. ... more   less 
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Also Known As:
Coral Cay Hotel Kissimmee

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