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“HAPPY HAPPY JOY JOY!”
Review of Coral Cay Resort

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Coral Cay Resort
Leesburg, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“HAPPY HAPPY JOY JOY!”
Reviewed July 24, 2012

My family and I recently booked a stay at the Coral Cay. We were very please with our stay. The Coral Cay staff were very polite and eager to help. The movie theater, the pool, the hot tub, and just the general location of the resort were a plus when we were not at the theme parks. My daughter even wanted me to mention that she was delighted to see that a jigsaw puzzle was available in the townhouse that we booked. I would say the best part of the whole trip was that we received more than our money's worth. I can see that we will be lifelong members of the Coral Cay family because every time we plan to visit Florida here is where we will stay. THANK YOU!

  • Stayed July 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank tydavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review, July 25, 2012
Thank you for taking the time to review our property! It pleases us to hear how much you enjoyed staying with us, and that your vacation was fantastic! We are so excited to add you to our Coral Cay family!
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Scranton, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2012

We recently stayed at the Coral Cay and were very disappointed!!!!! After walking around the townhouse for 15 minutes we all discovered that our fee were BLACK!!!!!!!! The carpets were filthy!!!!!! We also noticed that the furniture was completely stained with I don't know what!!! You didn't even want to sit on them they were so stained!!!! The house was roomy and appeared to be clean but by far was not!!!!!! We were promised a house with a Playstation and of course that was not there, kids were very disappointed!!! We were also told from a phone conversation that there were tv's in every room, but there was not, only the master bedroom had a tv and the living room and a so called "game room". None of the other bedrooms had a tv- another lie!!! The next day we went to the pool to check it out and the pool chairs were justj as filthy, you didn't even want to sit down!!!!! Then one night I was in the master bathroom and there were these little bugs all over everything - it was totally disgusting!!!!! I couldn't bear to sleep there anymore!!!! The area is interesting to say the least - there would be groups of "questionable people out and about that made you feel a little uneasy - I certainly didn't feel safe.

The only postive thing I can say is that there are lots of nice places to eat near there and quick and easy to Disney, but there are other townhomes right near there that looked alot nicer!!!

STAY AWAY - DON'T RUIN YOUR VACATION LIKE WE DID!!!!! I WISH I BELIEVED THE OTHER BAD REVIEWS PRIOR TO MY BOOKING - I HAVE LEARNED MY LESSON THE HARD WAY!!!!

  • Stayed June 2012, traveled with family
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Helpful?
1 Thank PUTZY5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Coral Cay Resort, responded to this review, July 3, 2012
Thank you for taking the time to write this review. We’re so sorry that your stay with us did not meet your expectations. We appreciate your comments, and will pass them on to the relevant departments for future improvement. We hope that you will consider staying with us again so that we may show you a better stay.
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Viroqua, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2012

The 3 bedroom townhouse was just as described. We booked through Expedia and arrived before scheduled check-in. Even though we were 2 hours early, our townhouse was available. We stayed in 2376 and everything was as expected. There were no problems and our family enjoyed the house, the hot tub, the pool, and the safety which the gated community offered. The Wal-Mart 1 mile up the road was the store of choice for all of our needs. Expedia did not provide the gate code, but we called the property direct ahead of time to find out that information along with any other information we would need if arriving after scheduled check in times. After spending all day at the theme parks, it was great to come back to a nice house and unwind.

  • Stayed June 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Coral Cay Resort, responded to this review, July 2, 2012
We are so happy to hear your vacation was excellent! We are pleased that you were able to enjoy our townhouses and relax after a fun-filled day at the parks. Thank you for taking the time to share your experience with us. We hope you choose to stay with us again soon!
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UK
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 18, 2012

I have never posted a review on this sight before but I will this time as I believe Coral Cay as received some very reviews. I have just returned from two weeks in Florida (booked through Virgin Holiday) with my husband and two boys. The house we stayed in at Coral Cay was immaculate, the utensils were clean and everything was provided, plenty of clean towels and bedding. The patio area seemed to be checked every day and the hot tub was topped up as the boys did have great fun splashing around in it. Overall very impressed and felt very safe. The only minor issue we had was when we watched a film in the cinema which is located in the communal area the door kept being opened by the people waiting, maybe a do not disturb sign could be put on the door and they need some new pool cues, but these are just minor points added in case anyone from Coral Cay management reads this review overall great place to stay, we felt very at home after a long days at the park.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank lozza2306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review, June 20, 2012
We are so pleased to hear that you and your family enjoyed your two week vacation with us! We really appreciate your suggestions as they help us improve our property. Thank you for taking the time to write this review. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 17, 2012

We booked via Expedia. We arrived about 19:30 and entered using the code we had been given for the gate. Found the reception and were given a letter explaining all we needed and off we went to 2442 within minutes. The keys are in a lock box on the side of the door and you use a code the first time to retrieve the key. First impression was its a very clean house and that opinion did not change all week. The house has its own phone and telephone number so you can pass that to people who need to get in touch. The house consisted of a king bed with on-suite downstairs and a queen bed with walk in wardrobe and door to shared bathroom. another door from that bathroom comes out to the landing and then you have a twin room with wardrobe and lastly upstairs a games room with football table, tv,, Playstation, selection of board games and a sofa that converts to a put-up. Back downstairs there was a fully equipped kitchen ( cooker, dish washer, microwave , kettle, coffee maker, fridge freezer, toaster and all knives and cuttlery etc. This was open plan to a table and the living area, which had cable tv and a DVD player. also tv & dvd in king bed and play room. out back was a small patio area with table & chairs and a hot tub. additionally there was a cupboard with washer / dryer in. The house has its own air conditioner which is temperature controlled which kept the house at a constant temp.
The only issue we had was that the cable went off one morning, so we rang the gate house and someone was round to take a look in a couple of minutes. They needed to get the cable company out and made arrangements for them to come same day, so we left key in keybox and they sorted it all out (great service).
We didn't have time to use the club house and pool, but took a look and it looked good with a shared kitchen and a cinema room.
The hot tub at the house was checked twice whilst we were in the house by a couple of men, so i guess they check for bacteria etc, which is good to know.
Check-out was a breeze, cleaned round the house and left the key in the key box and that was it.
We have always used hotels before and this place was cleaner then many of them. We would definitely consider coming back.
As for location well its not far off the 192 and you could walk the 1/2 mile and then get public transport, but a car is the best option. The Wall-mart superstore (1mile) was our choice for groceries etc. If you are doing Disney parks then you can reach most of them within 30mins (most in 20min). And you will find plenty of places to eat on the 192.
As for finding it the first time we used the road opposition the wallmart the first time as its easy to spot, but then we used the shorted old vineland road after that.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review, June 21, 2012
Thanks you so much for your review! We appreciate all of the details you included, which we are sure future guests will find useful. It sounds like you really enjoyed your stay with us, and we hope that you will choose to stay with us again the next time you are visiting this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2012

Due to some of the reviews on here, I was a little nervous booking, but sooo glad I did! Nice gated area, we were not too far from club house, which we didn't have time to use, but we did walk through. Beautiful! We had wi-fi in our place, which was a nice suprise! Spacious rooms, good to have with 9 people on vacation. The kids had their rooms, the adults had some peace and quiet lol. We stopped by the front desk to see what we had to do to check out, and they were incredibly nice and helpful. Considering it rained and stormed every day of our trip, it was a nice place to dry out and rest up. Everything was very clean and we had plenty of dishes and silverware. Would definately stay here again.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review, June 21, 2012
Thank you for your review. We’re so glad that you had a wonderful stay with us, and that you enjoyed all of our amenities. We will certainly let all of the staff know that you were impressed with their service. We hope that you will choose to stay with us again the next time you are visiting this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 10, 2012

Stayed here in May 2012, accommodation excellent, no 2434 house was very clean and tidy, excellent facilities, hot tub was fantastic nice and clean. Communal Swimming Pool area was very clean and tidy. Definately need a car. Receptionist area was pleasent. The complex could possibly benefit from selling a few food essentials e.g. bread & milk.

Only downside to the house (2434) sofa could do with an upgrade, not very comfortable.

I definitely would stay there again

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, Guest Relations Manager at Coral Cay Resort, responded to this review, June 11, 2012
Thank you for taking the time to write a review of our resort! Nothing makes us happier than to hear that our guests enjoyed their vacation with us. Your comments are important to us, and we will forward your recommendations onto our management team. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coral Cay Resort

Property: Coral Cay Resort
Address: 2300 Caravelle Cir, Kissimmee, FL 34746-5806
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #18 of 59 Specialty Lodging in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coral Cay Resort 3*
Number of rooms: 5
Official Description (provided by the hotel):
Fabulous new gated resort located minutes from Disney!! Unique selection of 3 & 4 Bedroom town homes with private enclosed hot tub. Guests have exclusive access to clubhouse with cinema, arcade and billiard rooms, and business center next to the outdoor pool and spa. Located throughout the property are jogging trails and 2 children's playgrounds. ... more   less 
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Also Known As:
Coral Cay Hotel Kissimmee

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