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Quality Suites The Royale Parc Suites
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Reviews (1,894)
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All reviewsfree beer and winefront deskold townfree breakfastbedroom suitebreakfast staffevery morningspecial thankspool areafun spothot tubpoolside bardisney parksthe breakfast areafamily vacationgreat place to stayfree shuttle
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1,227 - 1,232 of 1,895 reviews
Reviewed May 9, 2014

Stayed here several years ago and this hotel has gone downhill since then. Stayed in a one bedroom suite. Bathroom was tiny. Toilet ran constantly. We called about it when we first checked in and no one showed up to fix it. Stopper in sink didn't work and water pressure in shower was pathetic. Room was rough around the edges - didn't see bugs, but didn't feel like it was clean. Television didn't work, although not the fault of the hotel - cable company issues. Breakfast was the best part - scrambled eggs, bacon, cereal, toast, danish, fresh fruit, juice, milk, coffee. I'm taking this off my possible places to stay when not staying at a Disney hotel.

  • Stayed: May 2014, traveled as a couple
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3  Thank Windygnf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites The Royale Parc Suites, responded to this reviewResponded May 16, 2014

Our housekeeping department would like to sincerely apologize for the issues concerning the missing room supplies you mentioned. Our passion and goal is to meet or exceed the expectations of every Royale Parc Suites guest, and it is unfortunate when that doesn’t happen. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests.Our sincere apologies if our service did not meet your expectations on this stay. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests.The goal of our trained staff of hospitality professionals is to ensure a pleasant stay and resort atmosphere for all of our guests

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Reviewed May 9, 2014

We went back for 2 day this week had lots of fun there. They do need to up date the rooms been going there for over 20 years. Room could have been cleaned better there was old ink pen marks all over our blanket when we got there and bathroom was kind of dirty.

They do have a great pool and very nice breakfast. Hot tub was very very hot. They also need some new games in the game room the kids said, LOL

  • Stayed: May 2014, traveled with family
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2  Thank jeannie10kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites The Royale Parc Suites, responded to this reviewResponded May 16, 2014

The Quality Suites Royale Parc Suites is proudly under new ownership, as well as new leadership and management company. We are refocused and dedicated to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest. Our sincere apologies if our housekeeping services did not meet your total expectations for this stay. We sincerely appreciate guest feedback on how we can improve our guest experience for all future guests.

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Reviewed May 7, 2014 via mobile

The accommodations of the rooms is great for big families but the lack of hygiene is a big issue. When I checked in they gave me a room that hadn't been cleaned and it had roaches crawling everywhere. I was very disappointed with my first impression of the hotel.

  • Stayed: May 2014
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Thank Mairelys D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites The Royale Parc Suites, responded to this reviewResponded May 16, 2014

The Quality Suites Royale Parc Suites is proudly under new ownership, as well as new leadership and management company. We are refocused and dedicated to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest. Our sincere apologies if our housekeeping services did not meet your total expectations for this stay. We sincerely appreciate guest feedback on how we can improve our guest experience for all future guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014 via mobile

We stayed here for 3 nights and it was just ok. The price and free breakfast were the best part. The beds were clean which is important but the rooms were a little ruff around the edges. You can tell this place was amazing in the day but is in need of some major TLC. The elevator windows need washed super bad! The pool area was very clean and staff was friendly, they even let us stay an extra hour after checkout! My only other complaint is that the area was a little sketchy, I wouldn't wander around after dark! All and all for the price you pay I would stay again if I were spending all my time and money at Disney.

Stayed: May 2014
Thank Jardeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites The Royale Parc Suites, responded to this reviewResponded May 16, 2014

The Quality Suites Royale Parc Suites is proudly under new ownership, as well as new leadership and management company. We are refocused and dedicated to meet or exceed the expectations of every Quality Suites Royale Parc Suites guest.. We sincerely appreciate guest feedback on how we can improve our guest experience for all future guests. Our FREE hot and cold breakfast buffet offers a variety of items on a daily basis. Daily selections will vary and rotate from scrambled eggs, sausage, white and wheat toast, biscuits and sausage gravy ,cold and hot cereals, danish pastries and muffins, fruit, fruit juices, yogurt, regular and decaf coffees, teas, and milk.

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Reviewed May 6, 2014

First things first, I read reviews before going to this hotel, and we chose to give it the benefit of the doubt considering the price of around $40 a night (we shared the cost with another couple since it was a two-bedroom, two-bath room), I would not stay at this place if I had the option of doing the trip over again. I truly felt dirty just walking around the room, and before leaving, I noticed that a huge corner of the carpet had mold all over it (due to the dripping air conditioner). It was truly gross, and I was so glad when the day of checkout arrived! If you have the money, stay elsewhere. Forget about luxurious- clean is all I'm asking for in an affordable motel, and you will not find it here. Oh, and the stuff people are saying about towels is totally true- you will have many near the start of the week, but as they dwindle, they are often not replenished due to housekeeping "not getting around to laundry." I am not a picky reviewer. Check out other places.

Room Tip: Just don't.
  • Stayed: April 2014, traveled with friends
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3  Thank BBBreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyaleParcSuites, Front Office Manager at Quality Suites The Royale Parc Suites, responded to this reviewResponded May 16, 2014

Here at the Royale Parc Suites we not only strive for total guest satisfaction, we take pride in our property and on the quality of service we provide. It is truly disappointing when a guest leaves dissatisfied, our goal is not only that all our guests enjoy their stay but that they will return and recommend us to others as well. We monitor our reviews closely in order to improve our day to day operations. We strictly adhere to Tripadvisor’s content policies and feel that our guest experiences will speak for themselves.

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