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Parkway International Resort
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Reviews (840)
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All reviewsmaster bedroomsafari themefull kitchennature trailpool areatime sharewasher and dryertwo twin bedsdisney parksno elevatorthird floorjacuzzi tubarabian nightsscreened porchshuffle boardtimeshare exchangepublix supermarket
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319 - 324 of 840 reviews
Reviewed July 25, 2014

Check in was great and staff very friendly; however, condo had mold in the master suite and water damage. Me and my children began to feel sick. Front desk gave us another room (Nairobi, top floor). Looked very clean (white socks test proved true). Rooms could use more light. Fast forward, took showers, came back mold in master bath, as there is no ventilation. Went back to front desk. Was told this was the best refurbished room. Front desk was very nice. However, I felt my stay here was hindered by mold. It is an older resort, but needs updating, i.e. a ventilation fan in the master bath. Took my remaining showers in the other bathroom.
I really liked the quietness of the property.
I booked this resort through Interval and made sure to give a review & complain about the mold.
I felt like my trip was ruined, as I have never experienced such issues as mold at a resort.
Even my children said they wouldn't come back until it has been COMPLETELY renovated.
We feel as though w need to do our whole vacation over.

On the bright side, the staff is friendly, beds comfortable, condos were clean (EXCEPT MOLD), & it's close to everything. Finally, check in was smooth, didn't have to pay for WiFi (thanks Interval).

STEPHENS FAMILY

Room Tip: Check for mold in master bathroom.
  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
3  Thank stephensfam8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond R, Manager at Parkway International Resort, responded to this reviewResponded July 27, 2014

Thank you for contacting us on our social media platforms as well for completing our post- departure survey. Your comments have been acknowledged and although, we typically do not receive any complaints of mold in rooms, we will certainly make sure that your comments are brought to the attention of our Chief Engineer, who would know of any mold issue if one has been reported. No other reports of this incident have been brought to our attention. Nevertheless, we are pleased our front desk and management teams did their best to accommodate you upon request. Our housekeeping team oversees an aggressive deep cleaning program where we will take rooms out of commission in order to protect against these types of problems when necessary. Rest assured we appreciate the opportunity you have given us to address your concerns and offset the troubles you faced. We thank you for reaching out to us and hope that you will join us again to experience our resort in the excellent manner intended.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

a fine option for those who want to make their own schedules in orlando. fully equipped kitchen and laundry, big master beedroom. silent surroundings, specially at the f-g condos.
wifi, though, is a low point - expensive and you have to insert data everytime you connect.

  • Stayed: January 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
3  Thank DeniseBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2014 via mobile

A great condo, location, pool. The wifi is JANK. You have to enter a lengthy, random access code and password EACH TIME you want to use the internet. Nice distance from all the Orlando theme parks. They offer poolside activities, shuffleboard, bar and restaurant (medium price). Complimentary coffee is good but I would have loved to see some fresh Florida fruit or something, maybe some bagels. The kitchen is great. Overall, a very nice place.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank nolaisgreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2014

The 2 bedroom apartment was nice and spacious, although the furniture was old. The front disk person during check in was probably new as the answers to most of my questions were "i am not sure". The kids playroom was very small with old video games that my kids were not interested in playing with. The swimming pool was nice and the location of the hotel was great. Keep in mind though that the hotel will charge you for their room cleaning service.

The biggest problem with the hotel is the concierge service. They give un-honest advice on attractions and prices because they try to sign people for their time-share meetings (which in turn will provide cheaper attraction tickets). After we signed in and paid the deposit, which we were told to be refundable if we changed our minds, we decided to cancel the timeshare meeting. They refused to return the deposit and told us it was non-refundable. I talked to the manager but that did not change anything.

I talked to my brother in law and also several family members who did the timeshare meeting. The feedback I got of the experience was that it was similarly dishonest as people sign up for a one hour meeting but in reality the meeting would take about 3 hours.

In short, the hotel is average, the location is great, and the concierge office should be completely avoided.

Room Tip: The apartments on the first 2 floors are carpeted. The 3rd floor has no carpet. The hotel has no elevators.
  • Stayed: June 2014, traveled with family
    • Location
    • Rooms
    • Service
2  Thank mZoomout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond R, Manager at Parkway International Resort, responded to this reviewResponded July 21, 2014

Thank you for taking the time to share your feedback with us. We are pleased that you found our accommodations, pool and location to be noteworthy, yet we regret that your experience did not fully meet your expectations. We will be sure to send your constructive comments to our activities manager for further review as we are always looking for suggestions to improve on our guest experiences. It can be difficult to anticipate how long the latest in kids’ video games will remain popular. Generally, vacation ownership properties do not offer daily housekeeping services. Our property offers a cleaning for stays of 10 days or more. Additional housekeeping (daily) is available for a fee. However, when notified we are happy to provide you with fresh linens towels and waste removal upon request, at no cost to you.
It is regretful to learn that the offer you received from our concierge was unwelcomed. As a vacation ownership property, solicitation of a sales presentation is part of the check in process here and while many of our guests are interested to find out more about our products (and the free gifts that are included for attending) (deposit required), you are not required to attend this presentation, unless you are staying on a promotional trip. While sales presentations are for only a specific amount of time, a sales person may extend the time frame should they believe there is interest in purchasing. We would hope that if you know that you are not interested in our product at the present time, that you would bypass the presentation and simply enjoy the remainder of your stay as intended. We are always happy to tell you more on your next visit! We appreciate your patronage and hope to have another opportunity to host you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

Checked in Sunday, July 6th, for a family vacation. Theresa could not do enough for us at check in.
She shuffled around rooms to accommodate the need for a first floor room closest to the pool. This helped immensely for a family member with walking difficulties. The two bedroom two bath (room 105) was perfect. Updated furniture, comfy bed and extremely clean. The location is perfect for all the parks and other adventures.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank activemomx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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