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“Very accomodating accomodation!” 4 of 5 bubbles
Review of Howard Johnson Express Inn - Suites Lake Front Park Kissimme

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Howard Johnson Express Inn - Suites Lake Front Park Kissimme
Ranked #64 of 153 Hotels in Kissimmee
Fort Pierce, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Very accomodating accomodation!”
4 of 5 bubbles Reviewed August 14, 2012

I mistakenly booked a smoking room, but it wasn't too smelly. King bed was very comfortable and the jacuzzi tub was wonderful! I had requested a late check-out time and when I checked in was told I could stay until 1pm, rather than the usual 11am. The pool is very nice, and being on a lake, there is nice scenery other than the usual hotels jammed together, especially that close to Disney, etc. The ladies at the front desk were cheerful and funny and when called from the room, helpful. I did get a knock on the door at 11am but when I said I had a late check-out time, it wasn't a problem. Also got a call from the front desk at 1pm as I was on my way out. The complimentary breakfast was toast, bagels, cereal, sweet rolls, fruit...nothing fancy, but adequate.

Room Tip: Families appear to like this place, as there is jet ski rentals on the lake.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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781 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
London, United Kingdom
1 review
1 of 5 bubbles Reviewed August 12, 2012

We checked into howard johnson for a 6 night stay but we only managed one night before going to look elsewhere. The price was unacceptable for what we got. For example they heavily advertise Wifi but claim it was down and they were to get a technician but we could not stay there much longer. They advertise a games room which consists of only two machines in the laundry room. The room had a dirty carpet and seemed unclean when we checked in. Breakfast was in a small busy little room to a very average standard.
To conclude I would not recommend this hotel.

Room Tip: There is no fitness centre or resturant
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  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mystery12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Libby C, Director of Sales at Howard Johnson Express Inn - Suites Lake Front Park Kissimme, responded to this review, August 22, 2012
Thank you for taking the time to share your experience with us. Your feedback is extremely valuable and your comments and issues will be addressed.

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kissimmee hotels

Yverdon-les-Bains
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 26, 2012

A very good hotel for a family with children. The personal is very kind and sympathic. Very good situation for attraction parks. The pool gives good refreshement. The price is exceptional for the prestations.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
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    • 4 of 5 bubbles
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    • 4 of 5 bubbles
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Helpful?
4 Thank Max W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
20 reviews
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common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 1, 2012

Since we were looking for inexpensive with minimum anemities, this hotel did the trick. Breakfast was simple, nothing fancy but good, the rooms were a bit dated and the AC was really loud when it kicked on. Otherwise, it was safe, clean, and comfy. The shuttle service to Disney parks was limited therefore we used our rental car for transportation. Close to most attractions.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
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Helpful?
2 Thank Canez_Places_Visited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zephyrhills, Florida
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 20, 2012 via mobile

We are disney passholders so we visit often and this is where we stay. Good price, 2room suite for family of 4 kids have own room and tv. Pool great. Now the free breakfast that i think sucks,but plenty other options in area if necessary since we have full kitchen. Staff very friendly. Cleaniness of room OK didnt see or feel any bugs. Will be going back again Memorial weekend.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bhendrick43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hickory, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed May 15, 2012

Well, where should I even begin! I don't normally write reviews, however, our experience requires it I think!

We arrived at the hotel for a 2 week stay. The guy, David, who was running the desk was clueless as to how to run the place. He informed us it was not his normal job..and he was new. Pretty much everyone there..was new! we had some issues with the payment as we had been required 4 months before to prepay for the whole room to get the special room rate. We arrived thinking it had been prepaid with the card we had used as the website that gave us the receipt had stated. David said he was not sure but he would look into it and if anything else was needed, he would let us know. So, the next morning we went to the parks making sure to have our phones with us! When we heard nothing, we assumed all was okay. In fact it was not! When we arrived back at our room at 11 that night, we were locked out of our room. We had three very tired kids and no way of getting into our room. When I tried to explain that we had paid already and the paper was in the room, I was informed that we would have to pay again in order to get into the room and retrieve our "proof". I demanded to speak with the manager who's only answer was, "I am new here, You will need to pay to get into your room, I'll be in tomorrow afternoon to get this fixed." Once we paid to get back into our room, we found out David had left us a message..on the room phone.. the one he then locked us out of!

Pay special attention to the fact that this hotel only AUTHORIZES everything, even if you are prepaying.. they will not bill your card until after you check out. Also, they charge a buck a day for the safe even if you don't use it. The beds are rock hard and the pull our sofa was a joke.

That was just the first problem. We were in our room a whole week and had to complain before our maid actually cleaned our room. She would change out the towels and throw the blankets back on the bed, but never cleaned the kitchen area of our suit or either bathroom. She had never vacuumed the room. When I complained, she finally cleaned the bathrooms and vacuumed in the middle of our stay, that was the only time until we checked out.

Our unit (150) was a "suit" with "kitchen" it had a toaster, coffee pot, fridge, and microwave. 3 spoons, 2 forks, 8 knives, 2 cereal bowls, a couple of plates and 1 large plastic "mixing bowl" no cups at all. The faucets in the room are all backwards.. hot is really cold. Only 3 outlets worked and in fact the master room had a power strip bar for power.

The breakfast is bread for toast, frosted flakes, stale muffins, fruit filled pastry things, orange slices and halved bananas. Oh, and some coffee. So, fine if you are going to stay one or two nights, but not enough if your stay is longer than that.
The game room has a pin ball machine and one other game and is in the very hot laundry room. It has 3 washers and 3 dryers that worked well enough, 2 bucks to wash, and another 2 bucks to dry.

The transportation is a mess. The bus is supposed to come at 740 am.. it was never there on time and once was over 20 min late. It only takes you to Epcot so you have to change over to the monorail there for Magic Kingdom, then another monorail at the transportation center. It took us one hour and 20 min to get to the park... its about 8 miles away! It stops at about 10 hotels so the bus is crammed with people. If you go to other parks, you have to get on a Disney bus from Epcot and transfer. At night it only comes back at 1015. It is too early for you to be able to stay and watch fire works and make it to the bus. (Also, if you want to leave in the middle of the day, you are stuck.. it only picks up once a day.) It too was late by about 10 min, but it stops at Epcot and Magic Kingdom, so again...very full. The drivers are also not safe.. pulling out into traffic at times with out looking and running lights. We played that game a couple of times then decided it was just easier to pay the parking and drive ourselves.

All in all, it was an average hotel as far as size and location. The girl Tracy in the front was nice enough, David and the Manager are rude and unprofessional. There a million hotels in this area that offer similar pricing that have to be ran better than this place was!

Room Tip: go to a different hotel!
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  • Stayed May 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Dana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Libby C, Manager at Howard Johnson Express Inn - Suites Lake Front Park Kissimme, responded to this review, May 28, 2012
Dear Dana R -

Thank you for bringing your experience at our hotel to our attention. I am sorry for the difficulties you encountered, it is certainly the exception not the norm as we strive to exceed guest expectations. All of the issues have been addressed and I would hope you will give us another chance to wow you. Please contact me personally at 407-396-7666 ext 316 if you would like to come back.

Once again, my apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Soke-on-Trent
Level Contributor
222 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed March 2, 2012

As usual, booked this in advance to get a good discount for my florida road trip.

Very nice on the outside, quite a smart motel on the main strip in Kissemee, there are eating places in walking distance.

Check-in was very quick, credit card and photo id, only took 5 minutes to get my key-card. Room(262) was very nice, clean and plenty of space, with 2 beds, fridge and microwave.The air-con was already on, so the room was nice and cool, nice touch I thought, as I come from colder clines.
Bathroom was clean and everything as you would expect.

There were a couple of problems, the power outlet by the fridge/microwave/coffee maker had a dead socket, so you had to keep swapping power cords over if you had anything to keep cool and wanted to heat something in the microwave, which for some reason the turntable drive was missing, so no rotary action.

The sink plug device wasn't there, so difficult to have a shave, the water went down the plughole rather slowly, think it may have been partially blocked.

The wifi was dog-slow, it would have been quicker to use smoke-signals.I give up trying to use it my room and compiled this report next morning at a McDonalds.

Niggles like these should be picked up by the room service people, no excuse for things like this happening, it spoils a nice motel.

As a motel it gets my vote but with reservations.

  • Stayed March 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank john461212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn - Suites Lake Front Park Kissimme

Property: Howard Johnson Express Inn - Suites Lake Front Park Kissimme
Address: 4836 W Irlo Bronson Memorial Hwy, SR535 and US Hwy 192, Kissimmee, FL 34746-5334
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 153 Hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn - Suites Lake Front Park Kissimme 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Howard Johnson Express Inn & Suites Lake Front Park Hotel Kissimmee
Howard Johnson Express Inn And Suites Lake Front Park
Howard Johnson Kissimmee
Kissimmee Howard Johnson

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