VERY POOR SERVICE! i would NOT RECOMMEND THIS HOTEL TO ANYONE!!!
I booked a hotel room for last night on Expedia 2 weeks ago called to confirm 3 days prior to our stay everything was good. Showed up last night To check in and the Hotel had been DOUBLE BOOKED!! All their rooms were full! I stood in line for an HOUR waiting to be checked in! The manager was not very friendly, didn't tell anyone what was going on, never apologized never offered to help anyone! when i got showed up there were two people working the front desk and a 3rd person checking on them she was in and out of the lobby for 30 mins. After 20 mins one Clerk left and the other went to the back room a few mins later a new clerk showed up to work and was on the phones for 10 mins before she even talked to anyone! when another costumer asked if she was checking people in she said they had no available rooms! Then resumed phone calls. SEVERAL PEOPLE ASKED to see a manager but she never did anything to find him. she said he was checking all the rooms to see if they were available. My credit card had already been charged prior to my stay so when I FINALLY SAW a manager i asked him about getting my refund he said call Expedia! *Expedia did offer me a full refund! * they are not at fault here!!! The staff at Roomba Inn and Suites were not friendly or helpful!!!
- Official Description (provided by the hotel):
- Enjoy a magical, family-fun vacation at our Kissimmee Hotel! Our Newly Renovated Roomba Inn & Suites Main Gate Hotel in Kissimmee, Florida, located right off U.S.Highway 192 East (the Irlo Bronson Memorial Highway), is an official Walt Disney Good Neighbor hotel. Our guests can enjoy the business and fitness centers while the children relish in our kid-friendly amenities including an outdoor pool, playground, and video game room. After a thrilling day at an amusement park, both parents and children will sleep soundly in one of our comfortable Guest Rooms. Rejuvenate each morning with our Roomba Express Continental Breakfast. Sip cocktails poolside from our Cabana Bar while the kids gobble down a cheesy pizza from Roomba Bar & Grill. Our Roomba Inn & Suites in Kissimmee offers guests easy access to nearby Orlando attractions. Reminisce with Mickey Mouse at the Walt Disney World resort in Orlando. See the characters come alive at Magic Kingdom. Travel to futuristic times at Epcot Center. Witness pure movie magic at Disney's Hollywood Studios. Catch a concert or event at the Silver Spurs Arena or a baseball game at the Osceola County Stadium. Shop at the Loop, an outdoor strip mall housing major retail stores, casual restaurants and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination right outside our Kissimmee Hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire, getaroom.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Roomba Inn & Suites Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn Maingate East Hotel Kissimmee
- Maingate East Days Inn
- Kissimmee Days Inn
- Days Inn Kissimmee