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“Great vacation home base.”
Review of Celebration Suites

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Celebration Suites
Ranked #21 of 152 Hotels in Kissimmee
Winston Salem, North Carolina
1 review
“Great vacation home base.”
Reviewed March 19, 2014

I stayed at this hotel about 20 years ago when it was a Days Inn so I was a little nervous about whether it would still be in good shape. We found it to be more than satisfactory. While it's not brand new looking it had everything we needed and it all worked and it was clean. The staff was courteous and we enjoyed our stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LNMak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 23, 2014
Thanks for giving us a second try after 20 years!

Sounds like you enjoyed your stay, and we're thrilled to hear it. We can't wait to have you back again during your next getaway, but until then, thank you for the wonderful review!

Regards,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,574 reviews from our community

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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (405)
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Dothan, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 18, 2014

I have been staying with Celebrations since 2005. I have only had a problem once which was in Sept of 2013 which was corrected immediately. The staff is always friendly. The suites are awesome fully loaded all I needed was utensils and the food which is awesome for families. The location is great it might not be on international drive but it sure does seem like it. Old Town and Fun Spot next door, plenty of places to eat, shop and sightseeing!! Everything in walking distance didn't have to move my car once. They are constantly remodeling to update the place don't let the outside color scheme fool you just wait until you see the suites. This place has basketball courts, playground, arcade, etc plenty for the kids to do. I am so looking forward to my return visit March24-28 2014....see you then!!!!

Room Tip: Building E and F are awesome
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  • Stayed September 2013, traveled with family
    • Value
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Helpful?
2 Thank Michelle587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 23, 2014
Michelle,

Nine years and still going strong! It's been a pleasure to make you feel at home, and it was such a treat to read your kind words. Thanks for making us a part of your vacations, and let us know if there's anything else we can do to make your next visit even more memorable. We're all ears!

Warm regards,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
Reviewed March 14, 2014

I guess you could say it began as soon as we reached our room. The door for our suite had loose hinges or was hung improperly. Whatever the case it would not close properly and took considerable force to latch closed. When it did close there was still a half inch of space underneath where the light shone through. Appliances were very old, the stove burners were rusted, the fridge had rust on it and the faceplate on the microwave buttons was broken. The microwave was so dated that it didn't even have a rotating tray. One of the outlets had a large visible black burn mark from one of the prong holes. Another outlet was missing a piece of the plug housing by the grounding prong. Scary stuff.

In the bathroom the shower curtain rod is one of those that bows away from the tub to make it roomy however it had a standard length curtain on it. This made it so that the curtain couldn't reach the tub or stop water from running on to the floor. The towels were small, abrasive, and literally fraying. Every towel in our suite had loose threads.

The worst was when we went to go to bed we discovered large easily visible, hard-to-miss stains on the top sheet. When we pulled the sheets back farther we found that the bottom sheet was not a fitted sheet. Worse yet the bed was made with the bottom sheet stopping short of the mattress so at least a foot of mattress pad was exposed at the foot of the bed. When we called the front desk to get the sheets replaced they said they'd send somebody. 20 minutes later a man showed up, handed my girlfriend an armfull of sheets and left for us to put sheets on the bed.

Lastly everything costs extra here. From the wireless internet to the continental breakfast to utensils for use in your kitchen it's all extra charges. Would I stay here again? maybe if I desperately needed a cheap place to spend one night with five friends but I most definitely could not envision a weeks stay here for any reason.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chad f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 20, 2014
Thanks for your feedback, Chad. While we do have additional charges for different services, these policies are in place to offer all of our guests an affordable vacation. That, and our decor are a large part of this, but we apologize for falling short of your expectations. Still, the service you described is completely unacceptable, especially after your issues with the bed. We're sorry, and we'll be sure to share that with our team. That said, we really appreciate your comments, and we know it'll only make us better for our future guests. Please don't hesitate to reach out if you'd like to discuss this further.

Regards,
Celebration Suites Management
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Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2014

I called the front desk to ask for new, washed sheets and she said they would send someone over and they just handed them to me when they finally showed. Now I have a pile of nasty sheets that I had to handle. Customer service is mediocre.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yayyyvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 23, 2014
That is very upsetting, but we feel that there was a miscommunication among our staff. Since our suites are built to host a large number of guests, we occasionally have guests ask for spare sheets for additional bedding that they have brought. It seems that our team was unaware that you wanted your sheets changed, and we'll be sure that they clear that up in the future. In the meantime, thanks for your feedback.

Best,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 12, 2014 via mobile

This place is incredibly large as it has around 500 suites. They are family sized with 2 burner stove, dishwasher, full size frig., microwave, coffee maker, murphy bed in LR.There over 3 pools on the property. They supply beach towels., basketball court. Plenty to do in the area. Like they advertise, they are family sized. Would recommend this place to anyone especially with a family.

Stayed March 2014, traveled with family
Helpful?
1 Thank Dawn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 17, 2014
Glad you loved our remodel, Dawn! Thanks for the fantastic review, and please keep us in mind next time you and the family need to get away!

All the best,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rice Lake, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2014

Couldn't ask for a better location...right next to Old Town, plenty of places to eat & shop nearby & only minutes away from Disney World. The rooms were very spacious with 2 dbl. beds, a couch/hide-a-bed & a murphy bed that folds down from the wall. Very comfortable & clean. Nice size kitchen! It is an older hotel but everything is in working order & kept clean. I would definitely stay here again. The kids loved the pool & game room & the fact that they had there own t.v. & mirror/sink/vanity in their room.

Room Tip: The room we rented (used Travelocity) could have actually slept 8 - 2 dbl. beds, a dbl. murphy bed...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 16, 2014
Spacious, clean, and a great location—thats what we aim for! Sounds like you and the kiddos had a blast, and we're thrilled to hear it. Thanks for making us a part of your trip, Heather, and let us know what we can do to make your next visit even better!

Cheers,
Celebration Suites Management
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West Seneca, New York
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 8, 2014

My wife and I were very much amazed when we opened the door to our suite. The place was very large comfortable and very very clean. The kitchen had a full size fridge with a two burner hotplate and of course a microwave. The couch and chairs in the living room had seen better days and were very uncomfortable but the king bed in the bedroom was very comfortable. The front desk crew could use a few lessons in customer handling as they acted as they were doing us a favor by checking us in. We didn't pay for early check in and arrived about 3:10 PM. The lady at the desk started to process me into the system and then noticed that my room wasn't ready yet, informed me that check in didn't start till 4 PM and pushed all my paperwork back to me and told me to comeback then. We went out and sat in the car and at 4 PM we returned this time the same lady first had to check with the maid service supervisor to see if the room was ready yet. When I kidded her about me getting paid for a late check in, she remarked that they have until 5:30 to have all rooms ready so they have themselves well covered. I would guess if you got there at 4 and had to wait until 5:30 to get in your room it's just the way it is.The shuttle service worked very well and I would recommend staying there to anyone. I should point out that there was one friendly desk clerk, she took care of me at checkout. If your are looking for a good clean place to take a family of six for a good price then this place would work very well for you. If you plan to get there early just plan to pay the fee and any others that you might have to pay.

Room Tip: I truly think that all of there rooms are great. there are so many buildings and all are two floors...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this review, March 13, 2014
Sounds like you and your family had a great time! Although we're happy to hear that, it's upsetting that you were disappointed with your conversation with our front desk. That's not like us, Kenneth, and we should have been more gracious. We apologize, but we're glad you brought this to our attention. Thank you, and please let us know if you have any further thoughts. We know we can show you a five-star stay next time you're in town!

Regards,
Celebration Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Celebration Suites

Property: Celebration Suites
Address: 5820 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34746-4730
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Celebration Suites 2.5*
Number of rooms: 302
Official Description (provided by the hotel):
NEW for July 2016: FREE WIFI NOW AVAILABLE IN EVERY GUEST ROOM AND OUR POOL AREAS!! Affordable 1-Bedroom and 2-Bedroom Suite Hotel Sleeps 6, 8, or 10 Adults just 2 Kilometers from Disney World! Perfect for large families and International guests who want the convenience of a home with the location and services of a hotel! Conveniently located within the Kissimmee, Florida Old Town Shopping, Dining, and Entertainment Complex, Celebration Suites is a family-friendly lodging establishment containing full apartment style suites that can sleep up to 6 people with full kitchens. We feature 3 outdoor pools, a 24-hour fitness center, 24-hour on-site laundry facilities, a game room, volleyball court, and Kid's club! For those with furry friends in tow, your pets are more than welcome. We offer a complimentary scheduled shuttle service to Disney, Universal, SeaWorld, and the LBV Factory Stores daily and sell discount attraction tickets in our lobby and online every day from 7am-10pm. We now offer FREE Wi-Fi everywhere in the hotel at no charge! ... more   less 
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Also Known As:
Celebration Hotel Kissimmee
Hotel At Old Town
Old Town Suites
Suites Old Town
At Old Town Kissimmee

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