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“Almost perfect”
Review of Celebration Suites

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Celebration Suites
Ranked #21 of 154 Hotels in Kissimmee
Reviewed September 19, 2013 via mobile

This is our third time staying here and our longest,3 weeks. There were 5 of us including 2 kids. The location can't be beat!! And at check in the staff was fantastic! We had 2 days that our room was not cleaned, I called the second day and I was given no apology and it took over an hr (after 10pm) to just get towels. But the cleaning staff was amazing from then on that my dad gave her a tip one day for $25! Amenities are very clean. I am VERY picky, but this place easily measured up(minus that cleaning issue) I wouldn't have posted it had I been given an apology. One night a large party showed up at the pool and began to eat and drink( out of bottles) around the pool. The rules say no and our party of 5 adhered to them for 17 days! The drinking continued and less attention was paid to all their children in the pool, who took my kids pool toys repeatedly. I called the front desk twice in the spam of 90 min and no one came.... I'm not sure management is even aware that this happened but it could have been a recipe for disaster, not to mention disrespectful the way they overtook the pool. Would not write off the hotel by any means though. Building E is my favorite for location to everything from parking to the lobby, pool etc.. There are laundry services there,$3 to wash or dry but do not use machine 5(dryer) it continually shuts off on its own. I wanted to be completely honest about our experience here, and say I truly recommend this hotel for location, affordability and CLEAN rooms n beds!! :)

  • Stayed: September 2013
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2  Thank Melina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded October 14, 2013

Sounds like everyone had a wonderful time! It was a pleasure to welcome you to Kissimmee, and to read your review—you left some wonderful feedback. Thanks for that, and we hope to see you again next year, or sooner!

Regards,
Celebration Suites Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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998 - 1,004 of 3,750 reviews

Reviewed September 16, 2013

Our first ever "all of the family" vacation - we had 4 rooms rented for the 11 people that stayed 12 days. We stayed all in the same building and had a wonderful experience. The rooms have plenty of room, updated and clean, the front desk clerks were always courteous and helpful, the maids done a great job each day - plenty of clean towels every day. The location is great because you are close to shopping, parks, eating and amusement. My husband and I have now stayed here several times and plan to stay here every time on our yearly trip.

  • Stayed: September 2013, traveled with family
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3  Thank Grammy-sb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded September 18, 2013

We're thrilled that everyone felt at home! Thanks for giving us a try, and for the wonderful review. We can't wait to welcome you all back again next year—or sooner! :)

All the best,
Celebration Suites Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

Every time we go to Orlando we stay at this hotel. we never had any problems, the staff is always friendly and the place is clean, of course it is not a five star hotel. we always get the bigger suits with kitchen and 3 beds. the reason i do not give it five stars is because the place could use a little update, like the tvs, the showers and the fridge,the A/C unit can be a little loud and the parking lot can be a little dark so before leaving the reception area make sure you understand the map so you dont get lost, if you dont underatnd the map just ask one of the staff they will be glad to help you out!..it is really close to Disney (like 10 min).i will stay at this hotel again!!

Room Tip: understand the map before leaving the reception area specially if you check in at night, the place c...
  • Stayed: September 2013, traveled with family
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1  Thank nenynana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded September 18, 2013

Thanks for making us your home away from home here in Orlando! Although it seems that you've enjoyed your stays, we really appreciate your feedback regarding our areas in need of improvement. We do everything we can to show our guests a five-star experience, and we'll keep your thoughts in mind as we move forward. Until then, thanks once again, and we hope to have you back again soon!

Regards,
Celebration Suites Management

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Reviewed September 15, 2013

I planned the trip for my husband for his birthday so we took some family with us to celebrate. The room had a odor and after going sight seeing and going to the pool we soon discovered that the smell was the carpet. After we all got a shower and was starting dinner we was greeted by water yes water the tub drained through the wall and into the living room kitchen and bedroom. Contacted front desk who said maintenance was on the way 2 hours later and call number 3 they finally showed up and moved us to a different room late at night. The furniture was smaller so not everyone had a place to sleep , the sliding door didn't lock good , the seal on the fridge was busted and got roaches crawling on the food. Oh and the room had a safe but we had no number so didn't dare use it. Also we went from being poolside to the opposite with no view and not even an apology. I am giving them just 1 bubble for location.

  • Stayed: September 2013, traveled with family
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1  Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded September 17, 2013

First, we must apologize for the mishap with your bathtub. This drainage should have been handled more quickly, and it's disappointing that we fell short in that regard. We're also sorry that you were unimpressed with your second room. That said, we take all of the necessary precautions to prevent pests, and have yet to hear of any similar reports. We take allegations like this very seriously, and we'll look into it immediately.

Please know that anytime you ask for a room change, we will acccommodate you. Thanks for your candor, Connie, and please let us know if you'd like to discuss this further.

Regards,
Celebration Suites Management

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Reviewed September 12, 2013 via mobile

Stay with my family of 5 its a very comfortable place can fit about 8 in 1 room very nice to have the kitchen that's helps you save money when you're with kids nice pool,even include conitental brekfest .loved the location so close to so many stores and restaurants right next to downtown loved it places to shop and eat with rides for the kids in till very late aredy planing to go back I wouldn't think twice to stay there!!!

  • Stayed: September 2013
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3  Thank pompiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded September 17, 2013

We can't wait to welcome you back! Thanks for the kind words, and please let us know if there's anything else we can do to make your next stay even more memorable!

Regards,
Celebration Suites Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

I stayed at Celebration Suites early September 2013 and had a wonderful stay !! Not only were the rooms spacious, everyday our room was done, clean sheets, abundance of towels, kitchen/fridge was very clean and in great working order... anytime I contacted the front desk for anything, including directions and even the batteries running out in the remote for the T.V., they had someone up to our room within minutes to replace them !!
Are you kidding me ?? My husband, our two children and I will go there again, for someone to incinuate that we have unclean homes because they have an issue with their room is laughable.
Thank you to the awesome staff !!!!!

  • Stayed: September 2013, traveled with family
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4  Thank clara335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded September 17, 2013

Thank you for the awesome review, Clara! We're delighted that we made you feel at home, and that you and your family are already looking forward to your next visit. We are, too! :)

Cheers,
Celebration Suites Management

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Reviewed September 9, 2013

During my stay, we got a flat tire and Ron in maintenance came right out and fixed the tire for us faster than I could call AAA! A great example of going above and beyond his regular duties. Thanks Ron!

  • Stayed: September 2013
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Thank Jen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CelebrationSuitesGM, Management at Celebration Suites, responded to this reviewResponded September 17, 2013

We're thrilled that Roger (we verified that it was our maintenance team member Roger who assisted you!) and the rest of our team made you feel welcome, Jen!

Thank you for sharing your kind words with us and letting us know about Roger's performance that made a difference in your stay. We hope to have you back next time you need a little sunshine!

All the best,
Celebration Suites Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Celebration Suites

Address: 5820 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34746-4730
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Kissimmee
Price Range: $63 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Celebration Suites 2.5*
Number of rooms: 302
Official Description (provided by the hotel):
FREE WIFI NOW AVAILABLE IN EVERY GUEST ROOM AND OUR POOL AREAS!! Affordable 1-Bedroom and 2-Bedroom Suite Hotel Sleeps 6, 8, or 10 Adults just 2 Kilometers from Disney World! Perfect for large families and International guests who want the convenience of a home with the location and services of a hotel! Conveniently located within the Kissimmee, Florida Old Town Shopping, Dining, and Entertainment Complex, Celebration Suites is a family-friendly lodging establishment containing full apartment style suites that can sleep up to 6 people with full kitchens. We feature 3 outdoor pools, a 24-hour fitness center, 24-hour on-site laundry facilities, a game room, volleyball court, and Kid's club! For those with furry friends in tow, your pets are more than welcome. We offer a complimentary scheduled shuttle service to Disney, Universal, SeaWorld, Orlando Premium Outlets Vineland Road, & the LBV Factory Stores daily and sell discount attraction tickets in our lobby and online every day from 7am-10pm. We now offer FREE Wi-Fi everywhere in the hotel at no charge! ... more   less 
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Also Known As:
Celebration Hotel Kissimmee
Hotel At Old Town
Old Town Suites
Suites Old Town
At Old Town Kissimmee

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