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“I DONT WANT TO GO HOME !” 5 of 5 bubbles
Review of BEST WESTERN PREMIER Saratoga Resort Villas

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BEST WESTERN PREMIER Saratoga Resort Villas
Ranked #14 of 153 Hotels in Kissimmee
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I DONT WANT TO GO HOME !”
5 of 5 bubbles Reviewed March 26, 2014

After a long day at Disney World it is so nice to come home to a place that feels like home ! If you are to tired to cook, eat at the fabulous restaurant or have a drink around the pool while your kids play. The condos feel very private and are very clean and lovely. If you forgot something target is in walking distance . The staff is very helpful and nice. We are a family of 6 and have gotten the 3 bedroom condo, there is plenty of room for all of us. We have stayed here 3 times and will continue to come back ! We love it !!!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Flowerhand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 28, 2014
Thank you very much for your kind words regarding our facility. We are pleased that you felt at home with us.....it is very important to our staff that our guests are comfortable. We truly appreciate your business and are looking forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,059 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (175)
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English first
Riverside, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 22, 2014

We had a great experience during our week long stay. Family of 5, the 3 bedroom/4 bed suite offered room for everyone to spread out and each room had a TV. Full sized kitchen with dishes was great. The property was in good condition and the suite was better than anticipated for the price. Overall, excellent value and we will stay again.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 26, 2014
Thank you so much for sharing your thoughts on our facility. We are very happy that the size of our villas not only met, but exceeded your expectations. We truly hope we have the honor of being your hosts in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunrise, United States
1 review
5 of 5 bubbles Reviewed March 22, 2014

Room is more like a 2 bedroom apartment. Plenty of room for family or two couples. Bedroom, Bath and sitting area upstairs gives privacy for kids or second couple . Bedroom, bath, full kitchen and living room downstairs. Very clean, great service. Only negative was small shower in downstairs bath.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 26, 2014
Thank you very much for writing a review of our facility. Our staff is very pleased to know that the villa was spacious enough for you and your family to be comfortable and relax. We are also very pleased you appreciated the service of our staff offered as well. Thank you again, we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owings Mills, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 18, 2014

restaurant was slow. surroundings were beautiful. excellent location to parks and shopping. felt secure. everyone friendly. we had a problem with safe being locked and couldn't open it. requested help several times no one ever came to fix or open it. had to almost beg for towels. we called so much they eventually sent security with the towels. my daughter got swimming pool rash. We had two villas and the other villa had bed bugs. we found out when we got home. they were all in her suitcase from her putting clothes in the drawer. headache to get rid of. overall nice looking hotel except for the bed bugs.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank eyeris73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 19, 2014
Thank you for writing a review of our property. We are pleased you enjoyed the general layout and facility of the hotel, but disappointed you experienced certain issues during your stay with us. The hotel has done its best to take corrective measures since your stay with us last July. Hopefully, we get the chance to see you this summer.....thank you!
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Kissimmee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 17, 2014

We stayed in a two-bedroom villa. The property was beautiful. The villas were nice, spacious, and very clean. The property had a tropical feel. It was very family oriented. The staff was very friendly and helpful. I am looking forward to my next visit.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 18, 2014
Thank you very much for writing a review of our property. Our staff is excited that you enjoyed our villas, staff, and general property layout. We look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
W. Fenwick Is. De
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 16, 2014

Best Best Western we have stayed in for all categories except the full service restaurant which needs a chef that can present higher quality dishes with taste and imagination (and maybe some seasoning).

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 17, 2014
Thank you taking time to write a review of our facility. Our staff is very pleased that you hold our property in such high regard, Thank you also for pointing out where we need to improve, specifically in our food and beverage department. Our staff will work dilligently to improve our product. Thank you again, we hope to see you very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kissimmee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed March 14, 2014

Do your self a favor and stay somewhere else. The sheets are not changed and the staff is unpleasant. Bad smell in entire villa and patio doors are not secure. Housekeeping comes at early morning hours which is very unrealistic. It looks nice from the outside but you will definitely get a Best Western stay.CHEAP!

Room Tip: Stay somewhere else
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  • Stayed January 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank nan2370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Revenue Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 17, 2014
Thank you for sharing your candid and honest thoughts about our facility. Our staff truly regrets your feelings about our facility. We are sorry that you did not enjoy your time with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Saratoga Resort Villas

Property: BEST WESTERN PREMIER Saratoga Resort Villas
Address: 4787 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-5332
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #14 of 153 Hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PREMIER Saratoga Resort Villas 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
Discover the ultimate in tropical resort hotels in Orlando, Florida, at the new BEST WESTERN PREMIER Saratoga Resort Villas located in Kissimmee. Surrounded by eighteen lush, breathtaking acres, our four-star-caliber resort hotel presents an astonishing array of delightful ways to spend magical days and mystical nights. Featuring magnificent two and three bedroom resort villas adorned by private waterfront balconies overlooking luscious gardens and a tropical array of plants and wildlife. Each villa is designer furnished and features exceptional character. Four-hundred-thread-count Egyptian cotton linen embraces heavenly bedding and ensures a comfortable and luxurious sense of serenity for our visitors.Dine in our on-site restaurant Saratoga Grill and Bar, serving delectable Floribbean style, tropical and American cuisine. Relax by our heated swimming pool, hot tub, and lounge deck, and enjoy pool deck services, including sun lounges, umbrellas, and towels. Children will enjoy a children’s kiddie pool, playground and game room arcade. Work out in our on-site fitness center with the latest in exercise equipment. Enjoy a scenic walk through our lush tropical gardens on waterfront boardwalks. Gaze at the diverse wildlife from our scenic covered gazebos. Warm Hospitality is Calling! ... more   less 
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