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“clean property conveniently located good value”

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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
Ranked #50 of 152 Hotels in Kissimmee
GreenLeadersBronze level
key west, florida
Level 5 Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“clean property conveniently located good value”
Reviewed February 22, 2012

We stayed three nights in February 2012. We had a King, our friends had a suite. The rooms were clean and well appointed. Staff were friendly and helpful - always important. We couldn't get CNN on the TV for some reason, a negative in my book. Coffee, fridge, microwave in all rooms
Factory outlets across the street, Walmart across the street. Orlando Premium Outlets and several restaurants within 10 minutes. Disney 10 minutes. I-4 five minutes. (a bit over an hour to Busch Gardens). The south end of International drive 5 minutes. Breakfast included and it was a good selection. A couple of strip malls right next door were a bit dicey.Excellent value. If you have to do the Disney thing, this is a good place to stay.

Room Tip: Suites are in the corners but a long walk from elevators
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  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dandeja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, April 6, 2012
Dear Dandeja,
Thank you so much for sharing your experience on Trip Advisor. We hope you come back and visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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540 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Ajax, Canada
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 20, 2012

Pros:
- Very Close to DisneyWorld (about 5 minutes) and Sea World (about 10-15 minutes).
- Steps away from 24/7 Walmart
- Very Close to Lake Buena Vista Factory Outlets and Vineland Premium Outlets
- Minutes away from Irlo Bronson Ave. where you can find every shopping/food you want in each direction.
- Free Wi-Fi with very good reception.
- Hot Breakfast with good variety
- Large size rooms with 2 room suites available.
- Microwave/coffee maker and Fridge in all rooms.
- AC works great (old style thats connected below the window in single room, central with thermostat in suites)
- Hotel grounds, lobbies, breakfast areas and rooms/bathrooms are all CLEAN!!!!
- Friendly staff, really make effort to know you.
- Very well lit parking lot.
- Nice, fenced in, pool area.
- Coin Laundry on two floors.
- Disney Parks concierge on site.

Cons:
- Paper thin walls. You WILL hear everything. I found that by keeping the AC Unit's fan running creates enough white noise to block out most outside noise.
- Very well lit parking lot (yes this is both a pro and con). Pro for safety on site, Con because the drapes do a poor job of keeping light out. But if you dont like sleeping in total darkness, you wont need a night light. When your tired its not a big deal anyway.
- TV is limited to local cable channels (not a big deal unless you spend hours watching TV on your vacation).
- Safes are not in room, but behind the reception desk.

Room Tip: With the thin walls, if you are a light sleeper, choose rooms that are away from the Elevators. If...
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eskay75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, April 6, 2012
Hi Eskay75,

Thank you for choosing Holiday Inn Express & Suites Orlando Lake Buena Vista. As well we appreciate your review and comments. We are happy to hear you will return again, and we look forward to your next visit. We certainly do apologize for the well lit parking lot peeping in through your window, but safety is definitely a priority for us with our guests. We will check in to the Television channels and drapery, again if you let us know we will attempt to correct the situation. In room safes would be more convenient, thank you for the suggestion! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2012

I have stayed here a few times and it feels like home.
Heta and the other staff are very helpful with a friendly attitude.
The rooms are clean. The breakfast exceeds expectation.
It is a great location as well.

Room Tip: They have suite rooms e.g. room 400 with extra space without a huge extra cost.
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  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, April 6, 2012
Hi Barbara 1412,

Thank you for your comments, we love having you stay with us and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level 6 Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed January 17, 2012

Room and hotel are clean, staff is conscientious and location is great. However, if you are like me and don't want to hear every cough, footstep and flush of your neighbors, this NOT the place for you!! This is third night here and I'm sleep deprived.

Room Tip: Stay at the end of the hall on the top floor!
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SockMonkey67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 15, 2012

I travel a lot. I've stayed in more than 20 hotels this year. I can't in good conscience recommend this one. The staff is lovely and I found the room rather clean. Normally that'd be enough for me. So, they have subpar TVs and satellite. I can deal.

What I can't take is hearing every cough, every flush, and every snippet of conversation from my neighbor. I can hear every word. Somewhere above me, someone has a church program on and I might as well be in the room. Who built this place? It looks pretty, but the walls are only there so we don't see each other naked. They must be insulated with rice cakes.

Great location, nice people, clean. It'd be perfect if you couldn't hear your neighbors potty trips. How can they fix it? I don't know if they can.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pogostic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, April 6, 2012
Dear Pogostic,

Thank you for letting us know about your stay with us last December. It is always our intention to offer our guests a well rested night. I am sorry we fell short this time with you. Please do give us another opportunity, call us directly so we can secure a quiet room for you. You can’t pass up great location, nice people and CLEAN!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 4, 2012

Room, staff, were good. TV had satellite channels that were not that great in quality. Walls are pretty thin and noise from upstairs and the hallway were bothersome. Breakfast was not up to par for a Holiday Inn. Price was excessive for the quality, but this is one of their busiest weeks of the year so all the hotels jacked their prices way up. Worst part was my daughter left a hoodie in the room. Not all that valuable money wise, but it was of some sentimental value. Now, she shouldn't have left it, however we called later and were told by the front desk that nobody turned anything in from that room. That tells me a lot about the hotel's standards and the ethics of its staff and management. I won't be staying there again, and I am now concerned about staying at other hotels of this chain.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Largo112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review, April 6, 2012
Thank you for your comment concerning your stay at the Holiday Inn Express & Suites Lake Buena Vista East. I appreciate you taking the time to post your comments on Trip Advisor. I hope you accept my apologies for the inconveniences you experienced. I am disappointed we failed to give you the fine accommodations and considerations we strive for with all of our guests, the type of service we pride ourselves in. I will investigate your comments, and apologize that we were unable to accommodate to your liking. We will address these issues with all departments. We hope you will not let this experience be the determining factor for your return to our establishment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 27, 2011

I stayed here with my fiance from december 18th to the 25th.

Check-in was smooth, the front desk peeps are very friendly and helpful, especially Aiza (I hope that's the right spelling!). Our room was clean and we didn't have any issues with the A/C unit. Towels were replaced daily as well which was nice. We had room 411 on the 4th floor.

The free breakfast was conveniant, they had eggs, pancakes, sausage, bacon, coffee, juice, oatmeal, cereal, english muffins, etc. We always tried to go for breakfast before 7am to avoid the crowds.

There's also a 24hr Walmart across the street that you can walk to which came in handy for buying snacks and cold drinks for our mini fridge.

The hotel has a pool too but we didn't get a chance to try it out.

My only complaint is the shuttle service to the parks. The one to Disney is fine, it drops you off at Epcot and you can take a Disney bus or monorail from there to the other parks. That shuttle came at 7:50am and 12noon at the hotel. What was annoying with this shuttle was that whenever the bus stops at another hotel for more passengers, they're never standing outside so we're sitting on the bus while the driver has to stop the vehicle, get off and go inside the lobby to get them. Those moments wasted a lot of time for nothing.

The shuttle to Universal was so complicated and annoying. It came at 9:50am. We're standing outside and we ask the driver if this is the right bus. He tells us to wait a bit. Another bus comes and tells us he's going to Seaworld and the other guy to Universal when it was the other way around. So we got off the Seaworld one and had to run and signal the other guy to stop to let us on. Then the thing with picking up other people who aren't already outside and confusing them with the Seaworld thing. So we ending up stopping at Seaworld anyway because we had 3 people on our bus assuming we were going there. That ride took an hour to get to Universal Studios.

I suggest that the hotel chooses a different company for the park transportation because we spent a lot of money on taxi cabs during this trip.

Overall the hotel itself is great.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pineapple_dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

Property: Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
Address: 3484 Polynesian Isle Blvd, Kissimmee, FL 34746-4654
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista South. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 
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Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee

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