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“Don't stay there!!!”
Review of Grand Lake Resort

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Grand Lake Resort
Certificate of Excellence
Reviewed April 26, 2012

Don't stay there!!!! Very out dated units, no laundry in the unit, had to go out of the unit. Beds in the second bedroom were twin and like water beds, don't move around in them because they may come off the so called box spring. Wouldn't reccomend it to my worst enemy!!!

Room Tip: There aren't any
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  • Stayed: March 2012, traveled as a couple
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3  Thank 427Carole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 - 74 of 142 reviews

Reviewed April 23, 2012

The resort was nice and clean but in order to get your car tag you have to meet with salesperson in their lobby. He proceeds to scam you into going to breakfast and touring a condo and giving feedback. You have to put down a $20 deposit and in return for your cooperation you will receive a visa gift card. It was the most horrible experience I have ever been through. We told the people upfront as well as the salesperson in the resort lobby that we had to meet family at a certain time at Sea World. We ate a quick breakfast with a salesperson and proceeded to go tour a few condos. The salesperson drove us in her car so we did not have a way out. After touring the condos I told the salesperson that we were not interested in buying any and she told us that we were staying in a dump and that we needed to buy a condo so our family could have a nice place to stay while on vacation. She would not take NO for an answer after a couple of hours of us saying no and her going on and on. We had to stand up and walk out. We did not know where we were and had to walk and find our car. We did not receive our $20 deposit back and we did not get the visa gift card even though we were there for hours. The resort did not even try to make it right. They told me when I was checking out that I should get my $20 back and a letter of apology, that was in March 2012 I waited until now to see if they would respond. As of this date I have received nothing from the Resort.

  • Stayed: March 2012, traveled with family
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5  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

The units maybe a bit on the small size but the personal service you receive here is great. The gals on the front desk are super frendly and try to solve all your little problems. The grounds are well kept and is a very quiet resort. Will be sure to return here again.

  • Stayed: February 2012, traveled as a couple
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1  Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

We booked a week (sight unseen) and were very happy with the Grand Lake Resort. The unit was spotless,the staff made you feel like family and they were very friendly and helpful, The pool was very clean and there were paddle boats & a canoe for the use of the guest. Several days a week the staff served sundaes or ice cream floats. The grounds were well kept and there was a pier that led to the lake. We enjoyed the sandy beach that was right on the lake. There was an over sized hammock that was a real treat. We will be visiting again next year, The location is perfect and close to Disney and every restaurant imaginable. It deserves 5 stars.

Room Tip: our first floor 2 bdrm unit was very quiet
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  • Stayed: February 2012, traveled as a couple
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4  Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2012

When I first arrived, I was not too pleased, but it was not the hotel's fault. I had booked through priceline and the hotel did not have my reservation from them. Thankfully they still had a 2 bedroom apt ready that I had booked. The rooms were spacious and there were 2 large bathrooms each with a jacuzzi tub and full kitchen and living room with pull out sofa. There was twin beds in one of the bedrooms and a queen in the other both of which lead out to their own back porch via sliding glass door. There were dishes all the utensils you need for your kitchen including a sponge for dishes and dishwasher detergent, but no dish soap. Trash bags, toilet paper, paper towels and bar soap were all included. It was very clean and I was very impressed. The only thing I can say is it needs a new coffee maker bc the one leaked all over when preparing it and there was no ice machine outside of the room. Our freezer made ice but we did need more for our trip home and didn't want to purchase it. So for those to only be the cons, it's a pretty good place. Also had a neat playground and heated pool (no hot tub but again our bathrooms had jacuzzi tubs-weren't big enough for more than 1 person but nice and deep), and had paddle boats that were so much fun to ride around the lake in free of charge. They also had shuffleboard and horseshoes.Hot coffee in the office at all hrs. Gift shops, fast food restaurants, grocery and gas stations all within walking distance. Disney was very close about 10 mins and just a couple of miles. Highly recommend :) Also when our son overflowed the toilet, there was no pluger in rm and service came right away and took care of it and cleaned and also gave us new towels, paper towels and toilet paper without us even asking. Very kind ppl! Would def stay again so long as the price is right. We got a good deal on priceline at $65 per night although if using priceline again, I would def call the hotel in advance to make sure they actually got the reservation this time.

Room Tip: 2 bedroom apt was awesome!
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  • Stayed: January 2012, traveled with family
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5  Thank TNRUNNERCAMPERGAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2012

The room was great close to several restaurants and shops! Its only minutes from Disney, universal, and sea world. We plan on coming back in ten years to Orlando and want to stay here again!

  • Stayed: January 2012
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Thank khdevault34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2011

From a distance it looks like a two-storey motel. But we found it enormously satisfying durign our one week stay in April 2011.
The one-bedroom unit we had was furnished with comfortable and tasteful decore, top-quality kitchen equipment and a wonderful bedroom and screened area at the back. Road noise is a non-issue. Being able to walk to good restaurants is a plus. The pool clean and functional.

Room Tip: a good tennis court on the grounds and not busy
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  • Stayed: April 2011, traveled with family
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2  Thank Will A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Lake Resort

Address: 7770 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1741
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 64 Specialty Lodging in Kissimmee
Price Range: $72 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Lake Resort 3*
Number of rooms: 38
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Also Known As:
Grand Lake Hotel Kissimmee
Grand Lake Resort Kissimmee

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