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Embassy Suites by Hilton Orlando Lake Buena Vista South
Ranked #1 of 153 Hotels in Kissimmee
Certificate of Excellence
GreenLeadersSilver level
Hong Kong, China
Level Contributor
358 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 349 helpful votes
“New property”
4 of 5 bubbles Reviewed March 23, 2014

RECOMMENDED: This is a new property and follows the well worn Embassy Suites unique design. Free parking and convenient to area attractions though it's a bit off the beaten path. Check-in uneventful. This was a business trip and the large rooms tend to attract the "Disney" crowd so expect kids and worn out parents in tow.

Rooms are new and nicely decorated with modern theme. Nice work area, bar, refrig, coffee maker. Comfortable bedding and no room to room noise noted. Windows don't open (so limits on fresh air). Bathroom a bit small but worked fine. Plenty of free parking. Internet is not free but worked well enough.

On the downside, the free breakfast is simply put, nothing special and the blaring TV's, kids run amok don't make this a spot to linger in (though you can easily grab breakfast and return to your room). Orlando water has an odd swamp smell (so bottled water is needed) and the water pressure on the upper floors is not strong.

Otherwise, perfectly acceptable property and large rooms make for a pleasant multi-night stay.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank roadwarrior30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
roadwarrior30,

Thank you for taking the time to submit a review on our hotel. We always appreciate feedback from our guests and use it as a way to improve the products and services we offer to our guests. While I am glad that you enjoyed your suite and other amenities I am sorry that our breakfast did not exceed your expectations. It is always our goal to not only meet, but exceed expectations and I hope that we will have the opportunity to welcome you again soon and your stay will be worthy of a 5-star review.

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,864 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
St. Augustine, Florida
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 23, 2014

Great staff, clean rooms, friendly restaurant manager, loved the flowing water under the floors! First dis your room was not cleaned until after 4:30 was a little hard to get everyone cleaned up and out for dinner.

  • Stayed March 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
Elle C,

Thank you for taking the time to complete a review of our hotel. We appreciate your kind words about our staff, clean rooms, and our Restaurant Manager. I do want to apologize for your suite being cleaned later in the day, as our staff cleans suites each day until 5:30pm, but we are always willing to work with the schedules of our guests and clean a suite whenever a guest requests it.

We hope to see you on your next visit to the Orlando/Kissimmee area and look forward to having you as our guest again in the future!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 23, 2014 via mobile

The hotel is beautiful, clean and well maintain. The rooms are one of a kind, great spacing and amenities. Lastly, Breakfast is included plus free drinks at night from 5 to 7pm. Highly recommend this hotel

Stayed March 2014, traveled with family
Helpful?
Thank 11maya74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
11maya74,

Thank you for taking the time to complete a review about your recent visit to our hotel! We very much appreciate your kind words about our beautiful hotel, value-added amenities, and that you highly recommend us!

We look forward to welcoming you and your family back to our hotel on your next visit to the Orlando/Kissimmee area!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Kansas
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

What a great hotel! This is probably the best place we have stayed the price. The hotel is beautiful and clean. The rooms were spacious and perfect for our family for 4. Our kids really enjoyed the swimming pool and hot tub. The breakfast buffet was fantastic and can't be beat. The location is great for driving to Disney. We recommend this hotel to everyone we know and will definitely be back next time we are in the area.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
Julie N,

Thank you for taking the time to write a review on your visit to our hotel. Our team is always pleased to know that we were able to positively contribute to your family having a great Florida vacation! We are very pleased that you enjoyed our two-room suites, cooked-to-order breakfast, and our heated outdoor pool and hot-tub!

We look forward to seeing you and your family on your next visit to the Orlando/Kissimmee area!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Manitoba, Canada
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

What a fantastic place!, best place we have ever stayed. The most beautiful and luxurious hotel...so comfortable, amazing rooms, incredible happy hour, all free, and a fantastic breakfast buffet. Gorgeous place. We will be back for sure!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sheri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
Sheri K,

Thank you for your fabulous review of our hotel! We are so happy that you had a great visit with us and enjoyed all of the value that comes with a stay at Embassy Suites.

We look forward to welcoming you back on your next visit and being your "home away from home" whenever you visit the Orlando/Kissimmee area.

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TAMPA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2014

This is best hotel that I have ever stayed in. The lobby, the employees, the reception, the breakfast, and the room were all wonderful. Moreover, the price was right. The evening reception included drinks and some nice snacks...and was 2 hours long. This was worth about $50 if I had to pay for it.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Rohn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
Rohn H,

Thank you for the review you submitted about our hotel. We want to be the best hotel that our guests have ever stayed in, and we are thrilled that you feel that way about us!

I sincerely hope that we will see you again on your future trips to the Orlando/Kissimmee area, and that we will be your favorite hotel for a very long time!

Kind Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

I recently just returned from a week long Disney vacation during which we stayed at this Embassy Suites. First thing I should say is I usually have a preference for Hilton product hotels and we are the type of people that do an incredible amount of research before staying somewhere. This hotel is ranked number one in the area and I have to say it was a wonderful experience. I will break down some aspects of our stay for those of you considering this hotel. I hope this is especially useful for those of you planning a Disney vacation.

Facilities: The hotel itself is beautiful and the room was fantastic. Our suite was a traditional two room suite with a kitchenette connecting the rooms. I was very happy to see a large mini fridge that allowed us to easily store our food for the week (We bought groceries from the Publix across the street to make our lunches each day). The room also had three sinks so if you are staying with a family you do not have to worry about space getting ready. The room and the hotel were exceptionally clean and I failed to find any issues with the facility.

Service: All of the staff with whom we interacted were polite, cheerful, and genuine. We did not leave in the morning without a farewell or return at night without a greeting. Everyone was willing to answer questions and were incredibly helpful.

Food: BREAKFAST - We took advantage of the free hot breakfast each day of our stay and I have to say it is the best breakfast at a hotel I have had. Each day there was a variety of hot food including: eggs, bacon, sausage, pancakes, French toast, oatmeal and more. There was also cereal, fruit, bread for toast, bagels, and of course an abundance of coffee. Unfortunately we did not have time in the mornings to get the cook to order omelets but from what I saw I am sure they were delicious. Our stay was 7 nights so it was interesting to see the change in clientele throughout the week. During the business week breakfast was populated with business professionals but as soon as Saturday came around it was packed with families. Although it was crowded there were still plenty of seats in the massive dining area. COCKTAIL RECEPTION – we were only able to take part in the evening reception twice but we made sure to sample everything. Both nights there were options of draft beer, margaritas, or sangria. All of which were not top shelf liquor but were tasty none the less. DINNER – we ate at the Kyng’s Grill one night of our stay and the food was decent. It wasn’t five star dining but it had very nice presentation and did not break the bank. We were also very pleased that they let us bring our free drinks from the reception into the restaurant area . Our favorite part of the meal was the Blue Cheese Chips appetizer.

Location: The hotel is a decent distance from the theme parks but not an eternity away. In an attempt to save money we chose to take public transportation everyday ($16 for a week pass). This is very convenient considering the 56 Lynx bus stops right across the street from the hotel and goes directly to the Disney Ticket and Transportation Center, but the downside is the bus only comes every half hour and the ride is a half hour one way. This means if you want to take a break in the middle of the day you are driving an hour plus time waiting for the bus. We did do this a couple times and it worked out fine. The other downside is the last bus leaves the park at 11:15pm, and if you want to stay until 1am when it closes you would have to find alternate transportation. We did miss the bus once when trying to return to the park one night because it was ten minutes ahead of schedule. We were running up to the bus stop when it drove past. Overall, I think the bus is an option but my recommendation would be to have a car if you can afford it. The hotel does have a shuttle but it is scheduled and costs money. This hotel would be downright perfect if we had used a car to get around instead of the Lynx and Disney bus systems. Also I will note that if you want to take the bus to Universal… good luck. We spent many hours trying to figure it out before we flew down and the shortest amount of time we could figure is about 2 hours one way on the bus (the transfers are not convenient). But luckily we have family in Florida who decided to go to Universal with us so we got a free ride .

Internet: There is no free wifi at this hotel. This was a downside for us especially in researching what we wanted to do the next day. Luckily we both have smart phones so we were able to use them but just be aware that if you want internet it will cost you. I will say that there are three very nice computers off of the lobby that we used with no issue. So if you just need to look something up that is a great option.

This hotel is definitely a gem and I would love to stay here again. Our only downside was the transportation but if we had rented a car it would have been perfect. Even if we had rented a car and paid for parking we would have saved money over staying at the cheapest resort in Disney World. Whether you are here on business, as a couple, or with a family I think this is a terrific option. I have heard many horror stories of hotels in this area so make sure to do your research. We did when we found this hotel and it is well worth a stay. Cheers.

Room Tip: I believe all the rooms are suites, but ours was close to the elevator which was nice. The rooms wer...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MainerG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando Lake Buena Vista South, responded to this review, March 25, 2014
MainerG,

Thank you for taking the time to submit a review of our hotel after your Disney vacation! Our team and I are thrilled that you enjoyed your visit to our hotel and the Orlando area. We pride ourselves on not only delivering a great experience for our guests, but also giving them outstanding value with our two-room suites, cooked-to-order breakfast, and complimentary evening reception which you were able to enjoy!

We hope that when your travels bring you back to the Central Florida region you will again stay with us!

Best Regards,
Warren Bingham
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Orlando Lake Buena Vista South

Property: Embassy Suites by Hilton Orlando Lake Buena Vista South
Address: 4955 Kyngs Heath Rd, Kissimmee, FL 34746-5512
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 153 Hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Lake Buena Vista South 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Just 3.5 Miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 spacious two-room suites, free made-to-order breakfast and Complimentary Evening Reception daily. Nearby restaurants, shopping and golf. ... more   less 
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