We arrived Opening Day for our stay in the Little Mermaid section of AOA from the Amtrak station in Kiss. I had already done ON-LINE check in the night before. We arrived around 11:30 am on 09-15-12. The lobby was VERY crowded. When I walked up to the on-line check in lane, a AOA staff member met me before I entered the line, took my name then came back with our package. Total wait...5 minutes. AWESOME job AOA STAFF !
The walk to the LM section is roughly 5 to 8 minutes, depending on how tired you are. It is the section farthest from the Lobby & Bus lanes. We notticed a Golf cart type vehicle carrying people on our way to our room & thought thats AWESOME, we should have waited on that(it really is a long walk) then realized that it was transporting STAFF not GUEST!. THIS type of transportation would be a great perk for those staying at the LM section as it is sooo far from the important resort features... JUST SAYING AOA !
LM has over the top decorations all around this phase( attached to the buildings & stand alones for posing with). There is a small pool in the middle of this phase with a laundry next to it, so you can do laundry while the kids swim ($2.00 per load).
Our room was in the URSELLA building, 2nd floor overlooking the pond with a view of POP in the distance. The room was a standard value room, it slept my family of 4 comfortably (2 adults, an 8 & 12 year old). The kids loved looking for hidden mickeys, they even found a full miniture mickey in the shower wallpaper and I LOVED finding a hidden refrigerator in the dresser ! I expected to have to go get a cooler to hold cold drinks in our room as it was TOOOO far to walk to use our FREE REFILL MUGS .(they were a waste for us, only used them once after checking in on way to room for the 1st time) The beds were very comfortable. Nice flat screen TV and a small table with 2 chairs for snacking at. The noise level from other rooms was noticably lower compared to our previous stays at POP &.Music.
The pool staff at Big Blue, played games with the smaller children, which my kids loved & each night they set up a large screen in the Lion King section for movies.
While staying here, my husband had to be taken to hospital for an unexpected emergency and had to stay there for 2 days. AOA arranged a cab to the hospital for us & paid the fare. When my husband was discharged. AOA credit my CC for ALL the cab rides to & from hospital for me & my kids ($20 each trip). LOVE AOA STAFF!! They really did try to make a difficult time memorable for kids.
PROS: very nice room, loved having a refrig. in room..GREAT STAFF very helpful in every way.
CONS: Refillable mugs were useless, because of the distance to the Cafe or Big BLue's pool side dispenser. really need one at LM. Really LONG walk to lobby & buses. (Because of the walking distance, we would probably stay at POP or Music in the future..same money, shorter walking, even when not in a preferred room.
Still RESORT overall was AWESOME.
- Official Description (provided by the hotel):
- Be surrounded in the artistry, enchantment and magic of Walt Disney and Disney•Pixar movies. Stay at a Disney Resort hotel that invites you to explore the storybook landscapes seen in such classics as Finding Nemo, Cars, The Lion King and The Little Mermaid. From delightfully themed family suites to wondrously detailed courtyards, Disney's Art of Animation "draws" you and your family in to become a part of some of your animated favorites. ... more less
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