Cristie, the hotel check-in attendant is absolutly amazing. My stay was made for my boyfriends birthday, there was a lot of confusion and dissapointments. Cristie did everything she could to make our stay perfect. Cristie is a perfect example of someone who should be recognized and used for how others should treat customers. On the other hand in regards to the resort, at 8:30/8:45am, someone from housekeeping walked in on us sleeping to give us our bill. We also noticed and talked to customer service about the king size bed not having a fitted sheet. The bed had a foot of mattress showing that was not covered, like they "faked" making the bed. I was totally grossed out by it thinking someone with a fungus or athletes foot could of had their feet on the mattress where my feet were. Customer service told us they make their king size beds like this because they do not have sheets big enough to cover the mattress. Gaaaaaaa ross. Other than that, amazing resort, beautiful, beautiful, beautiful.
- Official Description (provided by the hotel):
- Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Universal Orlando and Sea World, the 1,416-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Water Park, featuring a double FlowRider and drop slide in addition to a multi-level treehouse water playground; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite. ... more less
- Reservation Options:
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- Also Known As:
- Gaylord Palms Hotel Kissimmee
- Gaylord Resort
- Gaylord Palms Resort Orlando
- Gaylord Palms Orlando