My stay started badly when i arrived at the hotel late sat eve and had a 30 minute wait at reception before i could check in - there were only 2 clerks on duty and they seemed to be taking a huge amount of time checking people in. Once in my room i tried to order room service, and gave up after being on "hold" for about 10 minutes - i have travelled all over the world for 30 years and this was a first. Furious i then rang the "consider it done" service who to be fair did get my room service order comp'ed (but it took an hour to arrive). My laundry put in on Mon am got back to me Wed, a FedEx pacxkage was supposed to be delieved to my room on wed, and it was still in the business center on Thurs (I went to collect it myself) - however, staff very friendly and service good, but they clearly need more staff (and in this economic climate there are millions to choose from!!??). Would I come back? Probably, but the deal would have to be good!
- Official Description (provided by the hotel):
- Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more less
- Reservation Options:
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- Also Known As:
- Gaylord Palms Hotel Kissimmee
- Gaylord Resort
- Gaylord Palms Resort Orlando
- Gaylord Palms Orlando