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“What an incredible place!! Best time ever!!!”

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Gaylord Palms Resort & Convention Center
Ranked #19 of 155 Hotels in Kissimmee
Reviewed October 28, 2012 via mobile

My husband and I stayed here for our first year anniversary. We were allowed to check in early and were given an upgraded room. It was absolutely stunning. The staff were beyond friendly went out of their way to help us.
The hotel itself is something out of the movies. There's huge atrium with different Florida landscape and it was
just mind blowing. Wonderful Gabby( from the front desk) sent us champagne and strawberries!!!!!! Thank you!!!!

The pool and hot tub areas are huge and the food at the pool bar delicious. Drinks are pricey but that's be expected!

My only recommendation is that the hotel enforce the adults only rule for the hot tub. There were about 10 kids in the hot tub while we were there.

We ate at the buffet place Villa De Flora it was delicious. Expensive, 33.00 pp but great quality food. The sangria is a must try!!

The only snafu was checking out. It took several tries to get the bill right. We were Inadvertently charged two resort fees and two valet fees. The front desk was super helpful in correcting it but you do need to go over your bill closely before checking out.

All in all A++++++++++++++

Thank you Gaylord Palms for an incredible experience. We will be back!!

  • Stayed: October 2012
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Thank Viktoriatedrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,302 - 3,308 of 4,789 reviews

Reviewed October 27, 2012

This was a 5 star clean lovely beautiful and business And family friendly enjoyed variety of restaurants and I enjoyed my room exceptionally well remodeled fresh clean and stylish. It try was very welcoming and one of the things I really loved was that my bed was made exactly how I liked it and the spa was perfect. You can see by the valet, front, desk and management that this is a property that is unlike any other.

  • Stayed: October 2012
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Thank LaCanadagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

This is an expensive but very nice place.
Bad (but not that bad) things:
1. Restaurants and bars are pricy there, but it’s expected from a place like that.
2. It’s huge. It’s not a bad thing, but if you are traveling with a company you probably want to stay near, otherwise your walk to your friend’s room might take 30 minutes.
Good things:
1. Food is good
2. If you forgot to bring something, there is a good chance you can buy it in the local shops.
3. The whole complex is under a glass roof, so if there is a bad weather during your stay – you will still be able to enjoy your stay without being locked in your room.
4. The place is simply gorgeous!

  • Stayed: July 2012, traveled on business
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Thank Lana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

We were treated like royalty last weekend- upgraded to an atrium view room, our names and anniversary info. on the hotel screen, personal treatment by the shuttle driver, etc., etc. An excellent steak meal at the Old Hickory Steakhouse, an abundant and quality buffet at the Villa del Flore.

  • Stayed: October 2012, traveled as a couple
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Thank M.Remi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

I recently stayed here for a conference. The rooms are spacious, good lighting. Plenty of towels in the bathroom, nice amenities. The resort is huge-you feel as if you are in a small city under a biodome. They have trees, paths, shopping, gym, spa, etc. You can watch them feed the alligator and fish, and they have a water park. On the downside, the shower had mildew all over it (I did mention this to the front desk when I checked out) and the toilet paper is pretty thin. The beds are hard (at least for me). The food is mediocre, even in the restaurants. Parking is expensive, and they charge for each time you leave (even if it is multiple times a day). if you take a taxi from the airport, it will cost about $60. They do have town cars to take you back to the airport, and they are $61 fixed fare, not including tip. The hotel charges a $15/day "resort fee" for newpaper (which isn't delivered to your room, but put in a pile at the first floor elevator), use of the gym, wireless internet (which is sketchy around the resort), and 2 bottles of water in your room. They do offer free bus to the Disney parks. You can print your boarding passes for free in the lobby, but they will charge you by the minute if you need to use their computers for anything else. You do feel "nickeled and dimed" to death.

Room Tip: Most of the rooms seem to open into the atrium, which could be noisy if there is a big convention.
See more room tips
  • Stayed: October 2012, traveled on business
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2  Thank peamomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

Dissregard the name of this place because it is AWESOME, first thing is the hotel itself, we drove past it twice because we were looking for something much less than what this place is. The hotel is beautiful the lobby is georgous. We checked into our rooms and in the process the concierge suggested we view their latest attraction "Shrek the Halls". The beds were oh so comfortable, so much so that we took the mattress info and tried to get the same for home but were told they are a special just for the Gaylord chain(cry). In the Hotel is like a small park, there is a mini bayou you can stroll through to learn things, then a main area with alligators, a couple little restaurants and since we were there beginning of December there was a treasure hunt for the kids throughout the area. Shrek was again another AWESOME attraction in theis AWESOME hotel, if Gaylord Palms built more hotels I'd never stay anywhere else, sorry to babble on to the people reading this review but as you can tell from my ramblings I really liked this place and have definately bookmarked it as my hotel of choice.

  • Stayed: December 2011, traveled with family
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1  Thank cjheuvel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

My wife attended a conference at the Gaylord Palms and I tagged along for a few days. As a venue for a conference, it is probably great. But as an option to visit Orlando as a tourist, not so great. First, the place is huge, so be prepared to do a bit of walking! From your car, to the reception, to your room, to the pool if you are on the other side of the complex from the pool area. The concept of a large glass covered atrium is interesting, but I found it was a bit too air conditionned for my liking and a bit too artificial for my taste.

Our room, however, was excellent. We had a corner room with one window looking outdoors, the other looking into the atrium, on "old Key West", which was nice. Good amenities in the room and a nice bed.

We ate one night on the "boat" in the Key West area: we both had fish, the dishes were cooked perfectly and we enjoyed the meal.

While tempted by the steak house, we found the prices horribly high. Judging by the size of the servings, my wife and I probably could have shared one steak. Why is it that American restaurants insist on such ridiculous portions????

We had another dinner in the sports bar. The beer was cold but the ribs, just average.

The adult pool area is pretty nice: good to have a place where there are no kids! But from what I could tell of the kids pool and water park, it did not seem that spectacular to me.

The primary reason to go to Orlando is the theme parks. The Gaylord Palms does not have enough reasons to choose it over the convenience of staying in one of the hotels at the theme parks.

  • Stayed: June 2012, traveled on business
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1  Thank Mark O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Parkway, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Kissimmee
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
Price Range: $246 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Official Description (provided by the hotel):
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Universal Orlando and Sea World, the 1,416-room Gaylord Palms Resort & Convention Center is the ideal destination for leisure and business travelers alike. This spectacular resort in Kissimmee, Florida features 4.5 acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Water Park, featuring a double FlowRider and drop slide in addition to a multi-level treehouse water playground; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite. ... more   less 
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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