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Gaylord Palms Resort & Convention Center
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Reviews (4,848)
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4,098 - 4,103 of 4,848 reviews
Reviewed April 2, 2011

I stayed for 3 nights with a Grand Atrium view, which was spectacular. It was fun to walk around the atrium and enjoy the beautiful view from the room.
My complaints: We only ate ice cream and breakfast one time each over the course of 3 days. It is too expensive for meals, which is disappointing for those times you just want to enjoy the hotel. My party wanted to grab a meal there but we were disappointed with the selection. We were going to try the seafood restaurant in the Key West area but there was only seafood on the menu and not everyone eats seafood.
We took the free transportation to Disney, which was really convenient.
I would stay here again as an alternative to Disney. The adults only pool and the lack of little screaming children running around was very nice.

  • Stayed: March 2011, traveled with friends
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Thank StuartGirl4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2011

Title says it all. We are happy to pay £35 ($50) for a good bottle of wine in a nice restaurant. Here we paid $31 for a $10 (max) wine. $30 per head for us and the kids each for average food and a modest choice.

Great relaxed surroundings and obviously very friendly but nOt at that price!

We came away very unsatisfied (but full) and vowing never to cross the doorstep again.

Very, very, average and don't fall for the hype. I'd recommend you try Chili's or Applebee as being much better value.

Having said that, the sheer variety of human life that you can see here affords a premium for the people watcher.

$9 for a small Pinot grigio.

  • Stayed: April 2011
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1  Thank LewisGuga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gaylordhotelsTN, Analyst at Gaylord Palms Resort & Convention Center, responded to this reviewResponded April 18, 2011

We appreciate your review of your stay at the Gaylord Palms Hotel. We are glad to hear that you had a positive experience with our friendly staff and enjoyed the overall beauty of the hotel. We are sorry to hear that we did not meet your expectations in terms of value and variety of dining options. We strive to have a wide variety of selections for our guests to choose from, and have skilled chefs at each of our restaurants to provide our guests with unique dining experiences. We value your feedback and will take it into consideration as we continue to provide positive, memorable experiences for our customers. If you additional information you would like to share with us, please do not hesitate to contact us at VoiceOfTheCustomer@GaylordHotels.com, and we will be in touch with you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2011

yes, we all make that annual Florida trek to check in on relatives and give us a break from our wonderfully woolly northern winters, but we need a break from those well-intended relatives, so we book a room at a nice resort and let nature do the rest. Well, if that be the case, I'd recommend Gaylord Palms. It was very nice. Pools were very nice, with a separate "adults only" pool. Staff were very attentive, room was excellent, food was great. All you need is a fine rate from Priceline and you are on your way.

Room Tip: go with the right person
  • Stayed: March 2011, traveled as a couple
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Thank BRPROC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2011

Stayed march 24-28th, the hotel has three very large atriums, all with extensive flowers and plants , walkways, waterfalls, really impressive ,the room we had was very nice two queens, dual sinks in the bathroom , only problem with the room ,in the everglades part of the hotel was people smoking on the baconies, (its supposed to be none smoking), two pools, one family , one adults only , kids in the adult pool all the time, fastest way to empty the adults ,let eight or so thirteen year olds jump into the pool, ladies changing diapers,lots of none residents ,while security looks the other way, all three of the restaurants way over priced, $100 for two for a basic average type meal,watch out for the hidden fees ,the room rate is not the real price , $13 a day to SELF PARK YOUR CAR, and $15 A DAY CONVIENCE FEE , for two bottles of 50cent water , and a news paper (which we could not find), pool side service very good,all the staff really friendly,we would stay again, but as a self catering type deal , highway 192 only five minutes away, lots of grocery stores and restaurants.

Room Tip: atrium rooms(balcony) more expensive
  • Stayed: March 2011, traveled as a couple
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Thank hazbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2011

Just got back from our stay at the Gaylord and we were thoroughly impressed. The hotel was large and had everything you could imagine on the grounds including mini-golf, two pools, volleyball area, many restaurants, shops and bars.

Only complaint was that on the third floor, we would hear all the commotion in the central area of the hotel throughout the night. It echoes like an auditorium.

But otherwise, it was a spectacular hotel

  • Stayed: March 2011, traveled as a couple
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Thank gregmo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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