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“nice stay” 4 of 5 bubbles
Review of Ramada Kissimmee Gateway

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Ramada Kissimmee Gateway
Ranked #41 of 153 Hotels in Kissimmee
Clarendon Hills IL
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“nice stay”
4 of 5 bubbles Reviewed March 31, 2013

Overall a nice hotel. Staff is very friendly at the front desk. Pool area very nice, as well as breakfast buffet, plan extra time can be slow, a bit understaffed. Rooms could use some update but are clean. Would recommend.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,386 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (507)
Date | Rating
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  • Danish first
  • Dutch first
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English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

We had an excellent 2 weeks at this hotel. All staff including senior management couldnt do enough for us. Whilst we were there my wife celebrated her birthday, the hotel found out and made the day even more special.The rooms were all decent and in the vicinity of the pools.
The restaurant was very good but it was the staff that made it evn more enjoyable.
The rooms have everything you need for a holiday close to Disney howevr if you want any extra pillows or anything this hotel will provide and will sort any request quickly.
I would recomend this hotel to anyone who a peaceful holiday in a good clean establishment.
Michael & Julie McGoldrick, Manchester, England

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank milo188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed March 30, 2013

Waited 10 min for front desk clerk to get off phone -girlfriend (first Bad sign) naturally - they had
"one room left" over priced - had to re-key card 3 times to get in room - - room smelled of smoke
in no smoking room - local - (Jiggly Room ) mens club on property - noisy till late - never again will i stay here !! rude employees - out dated place - locks dont work - security locks dont function.
overpriced -

Room Tip: Find one without bugs --or smell -your doing good -- leave - run
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  • Stayed March 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Bill1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kissimmee hotels

Lake City, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 30, 2013

We stayed here on family vacation. Our child had an allergic reaction to something in the room, and when the front desk was notified, they sent a housekeeper to the room to show us the cleaning solution. Nothing else, or no other concern was made. We choose when we booked our reservation online for the "continental breakfast" option, however we are FL residents so that didn't apply. What kind of hotel doesn't have continental breakfast? We paid for the breakfast there and it was horrid food. The staff wasn't pleasant in my opinion. The most positive feed back I can offer is that the location wasn't far from the parks.

Room Tip: If you're going to any of the Disney parks- pay the extra money and stay at their resorts.
See more room tips
  • Stayed March 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Whitney A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temple, Texas
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed March 28, 2013

Alright. I don't want to be super harsh, cause it's a place to sleep. It's really close to Disney and they have a shuttle to it but they are very limited (Epcot: 8:45am or 9:05am and pick up 9:30pm or 12:30pm and magic kingdom 11:20am or 12:30pm to 7:45pm or 10:30 pm. ). This is the same for going to Sea World (8am ONLY to 6:00pm) or Universal (8am ONLY to 6:15pm). While I very much appreciate they even have a shuttle, it doesn't help when you ask for a wake up call at 6:45am so that everyone can shower, get ready and eat before getting on the bus. YEAH RIGHT, no wake up call the whole three days we were there. The first morning we got up at 9am so we really missed the bus, and the desk person acted like it was our fault. He said they have a system and had no record of us requesting one. I requested one for the next two day and...you guessed it, no wake up. We paid $15.00 each day to park because they would not drive us. We also didn't make breakfast because of the no wake up. So we would set our cell phones and found that the wall plugs don't work unless the switch is on, and that means the lights are on. We ended up charging our phones in the car the entire time. The fridge is either not cold or freezing so soda will explode. You can hear every person going past (REALLY LOUD) with a rolling suitcase because of the brick walkway (even on the second floor). There are two pools which looked nice but it was too cold to go in. I'm not sure I would stay here again.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank smilesunshine57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, NY
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

I stayed here previously and came back for another 6 day stay this month. Again, was very happy in our Tower room (8th floor) over looking the fireworks in Disney way off in the distance. The room was clean, microwave worked well, as did the coffee maker and fridge. The water pressure in the shower was very good and the hair dryer worked ok. The location is ok in proximity to Disney and was easily walkable to the Black Angus Steakhouse next door. The room was cleaned promptly and well everyday. The only down side was the mattress - pretty hard (and we like firm). We were very happy here again.

Room Tip: Get a tower room on the 8th floor overlooking Disney's fireworks at night. Its pretty far away b...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank donna712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed March 23, 2013

Beware when you stay at the hotel and store your bags with the bell desk. They allow complete strangers to pick up other bags and walk out with the closet with them. Took the hotel close to 2 days to find my bag. All the GM has to say is sorry don't know how it happened or why. GM can care less if you had to change your plans all around while they find bags missing.

Room Tip: Don't stay there find another hotel near by.
See more room tips
  • Stayed March 2013, traveled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank bgbeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaGatewayGM, General Manager at Ramada Kissimmee Gateway, responded to this review, March 25, 2013
There are two sides to every story as everyone knows. The truth with this story is that yes, the hotel had difficulty locating the guest's bag when he returned to claim his bag 5 days after staying with us for one night. Our luggage storage is typically for a number of hours while departing guests are waiting for PM flights and want to see the parks for the day. We are happy to store luggage for that time, and have never had a lost luggage incident previously. In this case, the guests luggage was sent to lost and found as it had been in the bell closet for days and was considered abandoned. The error was that the employee that removed the luggage neglected to communicate what had been done with the bag, and when the guest arrived to claim the bag, the hotel staff, including the GM, didn't think to check lost and found; an unfortunate mistake. At the time, the guest was offered $250 in compensation for a lost item, which he declined, stating that there was over $550 in contents for the bag. On Monday morning, the GM met with the guest and began to question the validity of the claim. Asking the guest for a few minutes to do some more looking for the bag, the GM found the bag in the lost and found department and personally handed the bag to the guest within 15 minutes. This guest then went on to say to Ramada that he should be compensated with free room nights and cash up to $200. There are some guests that make a habit of complaining to the hotel brand to receive compensation for free stays. If you look at this guests previous reviews, of the 10 reviews he has done, 8 of them are either a 1 or a 2. Once again he has chosen to go to social media and say negative things about a hotel, as he has done about this hotel previously. (yet he returns) In this case, he has received no additional compensation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Kissimmee Gateway

Property: Ramada Kissimmee Gateway
Address: 7470 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1721
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Kissimmee Gateway 3*
Number of rooms: 500
Official Description (provided by the hotel):
Ramada Gateway, one mile from the gates of Walt Disney World®, is a designated Walt Disney World Good Neighbor® hotel and close to other popular tourist attractions such as Sea World Orlando and Universal Adventure .Our high-rise, deluxe rooms feature the convenience of microwaves, double sinks, hair dryer, iron and board with panoramic views. If you prefer more modest accommodations, stay in our standard Inn rooms - providing views of our covered garden area and tropical landscaped pools. Complimentary scheduled transportation daily to Walt Disney World®, Sea World, Univesal Adventure and Lake Buena Vista Factory Oulets shopping. ... more   less 
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Also Known As:
Ramada Gateway Kissimmee Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Gateway
Ramada Plaza Gateway Orlando
Ramada Plaza Gateway Kissimmee
Kissimmee Ramada
Ramada Kissimmee

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