Although the staff was very friendly and very willing to assist, there simply was not enough staffing to ensure that everything was covered. The fact that rooms were not cleaned and that new towels were not distributed over the 2 night stay was inexcusable.
There were significant issues with temperature control. Air conditioning did not function well (or at all) in the various conference areas.
The food provided by the hotel was adequate, but the staffing of the various "shops" within the conference center was not. I do not believe that the main hotel restaurant was open during the time we were there.
Overall, the cleanliness of the facilities was an issue, and there was a shabbiness and disrepair to the entire property that made it seem as if the hotel was soon to close.
- Official Description (provided by the hotel):
- Orlando Sun Resort and Convention Center in the world's friendliest city, steps from Disney World Resort Park, Sea World, Universal Studio and Legoland. A spectacular renovation in progress has placed the Orlando Sun Resort and Convention Center at the top of the list of Kissimmee and Orlando's favorite hotels for business and leisure travel. Surround yourself with the classic attractions of Orange and Osceola Counties, museums, dining, & beyond. With spacious accommodations this Kissimmee hotel invites you to discover the convenience of our landmark setting. ... more less
- Reservation Options:
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- Also Known As:
- Orlando Sun Hotel Kissimmee