I recently stayed at this property 2306 silver palm #103 Kissimmee Florida. When I arrived the front door was locked the combination provided by the owner would not work. We called the owner and he basically said fix it yourself, but in the meantime go through the side sliding door because the maid leaves it open. We went to the store bought a battery installed it, so that we could use the front door to enter and exit the property.
The owner made no attempt to help, he said Oh well. I asked if future issues arise who can I call locally (because he does not reside in the state), he said the maid. (FYI he called the maid to help with the door issue and she never responded). Please note there is no one available to help you, you are on your own. Many may read this and think well that's not that bad, it gets worse.
The property has many wears and tears it is just not up to par. No shower head in the second bathroom, master bedroom bathtub drain is backed up, and you will see the occasional roach while in the bathroom at least one a day of your stay.
It gets better NOT....one night while my family sleeping an intruder came in through the locked sliding door (so I thought, what I fool I was), 1:30am. You can only imagine the shock, panic and fear, is the intruder a RAPIST, MURDERER, THEIF, or a PSYCHO, almost attacking the intruder had he not jumped behind the sliding door,(we called the police and they were in the way). The Intruder identifies himself as a friend of the owner who is checking in, YES checking in through the sliding door, walking through the dark on people who legally have the room until 10:00am that day.
The property has a security guard that is only there for show because through this entire ordeal, they could not be contacted nor is there a method to call security. The police arrived and investigated the situation and told us that the sliding door is broken and the security bar was installed incorrectly. I promptly called the owner who berated me for calling him and disturbing him, he then said....."what do you want from me, I am not going to give you your money back, I am losing money on the property. REALLY! (please note I never asked for my money back)' but I assured him that I would not call again.
We were fortunate that the another intruder did not come while we were not there and take all our belongings, or more importantly our lives, (since the property is obviously unsecured and the owner knows it because he instructed the intruder to enter the property through the sliding door).
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- Also Known As:
- Windsor Palms Hotel Kissimmee