We had a great experience at Westgate Town Center. My wife booked this through Westgate in order to get a discount on the room and Disney tickets. We were aware we would have to set through a timeshare presentation. I read lots of reviews after we booked and became a little worried. I read that check-in took on average an hour for most reviews, timeshare presantation took several hours instead of 90 minutes, hidden fees and that service was terrible if you declined to purchase a timeshare. Those reviews were enough to make anyone think they had made a mistake.
We had a great experience the entire stay. We were there for 4 days and 3 nights. We were told when we booked that we would have to pay $249.00 for the 3 nights and for two single day base tickets to Disney. We were also told that we would have to pay tax when we arrived and put up a $50.00 deposit that would be refunded at departure. When we arrived to check-in it was just as they said. We paid $13.00 in tax and a $50 hold was placed on our credit card. We were given our Disney tickets, room keys and resort map. They told us to call the welcome center later to comfirm our presantation time. The entire check-in process took less than 15 minutes.
We stayed in a studio apartment in building 5500. It had a separate bedroom with flat panel tv, a large jacuzzi tub, a small kitchen and living room witb another flat panel tv and a screened in balcony with a view of Disney World. By the way this resort is about a mile from the main gate to Disney. The room was very cleaned and sticked with everything you would expect. The room was cleaned and new towels, soap, shampoo, etc was provided everyday.
We went to Disney the next morning and stayed until around 10:30 that night.
The next morning we slept in. We woke and went to the wlcome center at 10:30am for the free breakfast ans timeshare presentation. I will admit that the presantation tool longer than 90 minutes but that was mainly my fault because we we interested and ask several questions. We actually offered to purchase if they would come down to the price I wanted for the type room I wanted. They told me they could not give me what I wanted for that price but had something smaller with less time. I said no thanks and they shook my hand and said thanks for our time and they hoped we enjoyed they rest of our stay.
I figured at this point service would turn terrible per the previous reviews and that we wiuld never get our $50 deposit back. This was certainly not the case. We were able to spend the rest of the day enjoying the ammenities at the resort. When we returned to our room it was clean and restocked just a previous days.
The next day we went to check-out and make sure the $50 hold on our card was released. This took less than 5 minutes and the $50 hold was released.
As stated in the title we were Pleasantly Surprised. We wer able to enjoy 3 nights in a nice room and get 2 Disney tickets for a total of about $262.00. Disney tickets for one day through Disney are $88 each plus tax. So that would have cost us around $185 for two. That means we only had to spend $77 for 3 nights at this resort. That seems like a pretty good deal to me since that is less than $26 per night.
Overall we enjoyed everything and all was as explained during the booking process. If you have time to go to a timeshare presantation than this is a great deal. Like I said the presantation took longer because I ask a lot questions and had them show me every room type plus the villas. I could have said no and left at any point after the 90 minutes as they said.
- Official Description (provided by the hotel):
- Spacious Villas with All the Comforts of Home Westgate Town Center Resort & Spa in Kissimmee, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious four-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities and dining options, your vacation is waiting at Westgate Town Center! ... more less
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- Also Known As:
- Westgate Town Hotel Kissimmee