We are owners who stay once a year. Our stay this year was better than most. We do find the facilities to be well maintained and clean. We were also treated very well by the staff. I must say though that the sales department does not take no for an answer. As owners we are not obligated to attend the owners breakfast where we are "updated" on changes they want to tell us about. Word of warning, this is the hook to get you to listen to the same 90 minutes spiel about buying more!
We go during the off season so the check in process is usually fairly quick. I would much prefer to just get my key and go to the unit. We have been there long enough and we know where we are going. We don't need someone to take us to the unit and turn the lights on and off and leave without so much as two words. We also don't need to stop at all those stations and get a welcome packet of brochures we typically just throw out. For first or second timers this is a great service but for us lifers please make it stop!
Another word of caution is that in the Town Center buildings there is absolutely no insulation between the units on each side of you or above you. So you can hear every conversation, fight, fart, banging cabinets, and EVERY flushing toilet! The buildings must have been built as cheaply as possible so be warned, if you get noisy neighbors next to you or above you you will hear everything. Specially the whiny, crabby, crying children. You can bet a herd of elephants will be in the unit above you too!
Another observation I have made and have seen no improvement on is the fact that pedestrians simply do not have the right of way at Westgate. The place is simply overrun with golf carts. They do not respect the pedestrians. I was almost hit several times. So watch your kids!
It sure would be nice if they had at least one of the 14 pools designated as an adult pool, no kids, and no throwing things. Don't get me wrong, it's great to see families having fun together but when they are throwing footballs and frisbees from one end of the pool to the other it is very difficult for others to also enjoy the pool. The vast majority of people sure don't have very good throwing arms! lol. So again, be advised if you are not one of those families who take over the whole pool, find one of the lesser used ones.
If Westgate should read this review, please figure out a way to have recycling stations where we can drop of our cans, glass, and plastic recyclables. You also need to have channel guides in your welcome packet or in the room.
- Official Description (provided by the hotel):
- Spacious Villas with All the Comforts of Home Westgate Town Center Resort & Spa in Kissimmee, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious four-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities and dining options, your vacation is waiting at Westgate Town Center! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Vacatia, Orbitz, Travelocity, Hotels.com, Priceline, Agoda, HotelsClick and Despegar.com so you can book your Westgate Town Center Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Westgate Town Hotel Kissimmee