When we arrived at the resort we were impressed until we got to our unit. The previous guests didn't check out until late so we had to wait for the cleaners to finish (arrived at 5:00)!! Once we got in the air conditioning did not work!! Record breaking temperatures the week we were there so it was very hot!!! Huge stains on the carpet going up the stairs leading into the bathroom. The two heated pools were very very dirty! Garbage everywhere, cans turned upside down with butts on the tables. The gates were suppose to stay open until 9:00 pm they closed early! Nothing in the club house was open for the 8 nights we were there, the pool side bar, the gift shop, the little cafe nothing!!! Word of advice, take hand soap, dish/dishwasher soap. The unit we were in had a hairdryer and lots of towels. Very close to disney, grocery store, Target and lots of restaurants! We enjoyed our stay but would probably check out a different resort where you can actually find people who work there!!!
- Official Description (provided by the hotel):
- Encantada Resort is a private community of recently built 2, and 3 bedroom townhouses. Resort facilities include two outdoor heated swimming pools, two out door jacuzzi's, playground, fishing dock, bar, restaurant, game room, fitness center, and much more. We are also located just 6 miles from Walt Disney World. Each townhome has a full kitchen, washer/dryer, living room, dining room, bedrooms upstairs and a screened in lani. ... more less
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- Also Known As:
- Encantada Resort Orlando Hotel Kissimmee