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“Great family vacation experience”

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Encantada -The Official CLC World Resort
Certificate of Excellence
Reviewed August 19, 2014

Great location. We rented a four bedroom villa with it's own private pool and it was lovely. Everything was clean and well maintained. Definitely would return. Booking through emanagement was very easy and convinient.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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553 - 559 of 1,277 reviews

Reviewed August 18, 2014

Arrival not very welcoming, we didn't go to the welcome drink but the CLC rep made no attempt to contact us. Second day my husband cut his foot on glass in the bedroom carpet, we reported this but they didn't come and Hoover as promised. The pools are fine for end of day swims, clean plenty of seating. The rooms are of high quality, but the service lets this resort down. Not to the level we have had at other CLC resorts, rooms only cleaned every eight days, the floors not cleaned grown taken away and not returned. Small maintenance things missed broken bind, doorbell and phone not working. Hot tub very nice after along day at the parks. If you want a drink with your meal out at night you will have to get taxis, as the menu in the clubhouse is very limited and there is no atmosphere, ok but not very welcoming. Location is good for all the parks, rooms great for a family holiday, but you will need a car.

Room Tip: I believe they are all the same, like small house. Good sized kitchen suitable for all needs, dinnin...
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  • Stayed: August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank 50susan1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at Encantada -The Official CLC World Resort, responded to this reviewResponded August 20, 2014

Thank you for taking the time to post your comments. We welcome feedback from our members and guests and I was sorry to see that your remarks were at odds with the comments we often enjoy. Our maintenance team aims to respond quickly to requests to deal with any problems when alerted and we do find that many of our guests prefer a less intrusive maid cleaning as our townhomes are well equipped with cleaning materials, including a vacuum cleaner. Our website does recommend a hire car to fully enjoy the main attractions in the area and within a five minute drive of the resort there is a selection of family friendly restaurants and some large supermarkets for guests who prefer to take full advantage of their fully equipped kitchens. We do state too that our licensed café bar serves drinks and light snack items from 10 until 10. We aim to offer a warm welcome to all our guests so please accept my apologies if on this occasion we fell below our high standards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014 via mobile

We walked in to a full furnished unite with a hot tub and patio. We played bingo on selective nights and the pool parties for kids was amazing. Had a wonderful time. Will want to come back. Very clean very friendly people. The girls that work the pool area was AMAZING with our kids!

Stayed: August 2014
1  Thank Shala O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, General Manager at Encantada -The Official CLC World Resort, responded to this reviewResponded August 18, 2014

It was good to hear that the younger members of your family had a great time with our Team Marina staff who work hard to make sure that everyone has fun while on resort. I was also pleased to see that you enjoyed your accommodation and we hope to welcome you back!

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Reviewed August 8, 2014

We rented a privately own house in Encantada Resort, five adults and two children. Everything was great, the house was awsome, clean and cosy and the resort also. Encantada resort is close (by car of course) to all the parks and a lot of shops (Target is just 5 minutes away) and all kinds of restaurant. The staff at the club house was very friendly and helpful and the pool area was clean, we did not go in because we just used the pool at our house. One in our company is a runner and he found good running paths alongside the resort.
Very family friendly resort. Would go again and i do recommend it.

  • Stayed: January 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Girlygirlice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Stayed here for 2 weeks. Accommodation was very good, clean and spacious, perfect for a family holiday. We had a small private pool - it was small but a great addition to the accommodation and had use of two larger community pools on site which were a short walking distance from our accomodation unit. Would conisder again if returning to Florida.

Room Tip: If I was returning I would request a unit near the main pool area and an end of terrace property for...
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  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank MAGONIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

Stayed for 12 nights end of July 2014. Check in faultless and quick. Asked for house near pool and clubhouse and got probably one of the nearest '3060 yellow lantana'. 3 minute walk away as the nearest are private residences. Couple of minor cleaning faults but otherwise couldn't fault the 3 bed townhouse. Jaquzzi was nice when set to lowest temperature. All basic necessities were provided, toilet paper, kitchen towels, washing powder etc for a few nights at least. Room cleaned after 7 nights and towels and sheets changed. Complimentary wi-fi for the house which was fast and unlimited connections which the kids loved ( don't advertise this, which they should). Main pools are mostly quite and you can get a sunbed at anytime, no early towel people. Prices at clubhouse are reasonable for drinks and lunch ( about $4 a pint and $8/$9 for lunch which can be big enough for two). Houses are large and the beds massive.
Reception staff always cheerful and helpful. Did some fishing and caught quite a few different fish(buy a $20 rod from Walmart if staying for a while). Overall very happy with the resort and would come back again if comnig to Orlando/Kissimmee area.

Room Tip: Ask for house near Clubhouse as some are quite far away.
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank RobVog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

We have stayed at Encantada 2 times now. And we loved both our stays.

We requested a 3 bedroom property and were pleasantly surprised at the quality of accommodation and amenities.

The property comes with a Kitchen that has the following:

Electric Cooker
Toaster
Kettle
Fridge/Freezer
Dishwasher
Crockery
Cutlery

You also get a Washing Machine and a Tumble Dryer.

The property is about 7 to 10 miles from most attractions in Orlando. Disney World is about 20 minutes away.

On the other side, there is a WalMart about 10 minutes away.

A recent addition is a Flea Market near Encantada where you can buy all your gifts and trinkets at fraction of the price.

There are many places to eat nearby. There are places like Carribbas, Applebees, etc. and also a few Fast Food places like Wendy's and McDonalds.

All in all, it is a great place to stay if you are going for a holiday in Orlando.

Orlando International Airport is about 40 minutes away.

A few things worth mentioning.

We needed a few extra towels and bedding. The resort was very quick to give us these.

We had hired mobility scooters. The resort accepted responsibility to receive these a day in advance.

There is a nice swimming pool for kids and families.

There is free wi-fi in the clubhouse. Wifi in the rooms is paid.

All in all, I would definitely recommend the place.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
5  Thank Ashish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Encantada -The Official CLC World Resort

Address: 3070 Secret Lake Dr (Office, Kissimmee, FL 34747-1004
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 64 Specialty Lodging in Kissimmee
Price Range: $120 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada -The Official CLC World Resort 3*
Number of rooms: 136
Official Description (provided by the hotel):
Encantada Resort is a private community of recently built 2, and 3 bedroom townhouses. Resort facilities include two outdoor heated swimming pools, two out door jacuzzi's, playground, fishing dock, bar, restaurant, game room, fitness center, and much more. We are also located just 6 miles from Walt Disney World. Each townhome has a full kitchen, washer/dryer, living room, dining room, bedrooms upstairs and a screened in lani. ... more   less 
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Also Known As:
Encantada Resort Orlando Hotel Kissimmee

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