There are some major drawbacks for staying at Red Roof Inn Kissimmee - Lake Buena Vista South.
Shuttle bus has either come in an hour late or never come. Red roof Inn has contract with International bus line to pick up its hotel customers at 7:25 am and 10:45 am everyday. But, Red roof doesn’t request Bus driver (a feather weight African) to sign or initial when he comes to pick up customers. Therefore, he tends to forget to pick us up. The bus driver came in at 12 pm on 4/4/13 after the receptionist contract the bus line operator twice. The bus driver completely didn’t show up at 7:25 am on 4/7/13. It ended up by we waited for a good 45 minutes and drove to Magic Kingdom ourselves. It is nothing but wasting our time....
There is a $10 fees for the room with microwave and refrigerator. This is called the DELUXE ROOM from Red Roof Inn. There is a joke...There are plenty of budget Motels/ Motor Inn at Kissimmee area such as Knight Inn, Econo lodge, Master Inn, Rodge way inn....are in the some price range or category with Red Roof Inn. BUT they offered a better services on shuttle bus services and room with mircrowave and refrigerator. Some of them even offered limited /basic free breakfast. DELUXE ROOM from Red Roof inn ? It really not worth it.
Red Roof Inn was caught on fire or have some major water damage weeks ago. They are using one of the downstairs guest room next to the parking lot as the lobby. When we were waiting for the shuttle bus, the receptionist (Mr. Muhammad) was there with us. When we got upset, he was there to comfort us and made several phone calls to the bus line. When the bus line operator lied to Mr. Muhammad for saying guests were not there for picking up on 4/7/13 on 7:25 am, the receptionist defend us by telling the bus line operator that he was there with us since 7:10 am and no bus showed up. This is so called GREAT PERSONNEL services from the Red Roof. We greatly appreciated What Mr. Muhammad has done for us.
Management will probably respond to this post. But damage has already made and people don't come to Orlando often. We deserved a promised "on time" shuttle bus and room with microware and refrigerator. Please choose wisely...and don't made the same mistake we did.
You got what you are paying for. Red Roof Inn, I really don't think so.
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- Also Known As:
- Red Roof Inn Kissimmee - Lake Buena Vista South Hotel Kissimmee
- Kissimmee Red Roof Inn